Very helpful and fun. Nothing was too much trouble. We found shirts that were just right for my husband and our friend. We re on holidays from Irleland with our dear friends Jan nd Bob. Th... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Saffron Walden Fat Face are wonderful! I needed a very specific T shirt for a Christmas present. The women at Saffron Walden were brilliant; they found me the perfect T shirt... but didn't have the... Se mer
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I rang customer service about an instore order that did not arrive when it was supposed to (in time for my holiday). I wanted a refund and the store where I placed my order was a very long way from t... Se mer
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Contacting the manager who has kindly agreed to put aside a coat which I'll collect on sat 20th. Excellent customer service. I would have given 5 stars but when I originally tried on the coat it had m... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
3 Market Street, CB10 1HZ, Saffron�Walden, Essex, Storbritannien
- 01799 510982
4,8
Utmärkt
107 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely happy customer!…
I have been shopping with Fatface for years and have always been extremely pleased with my purchases and the service is always fantastic both online and in store. The products are of very good quality.
Very happy customer!
4 september 2025
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shorts are the best
The shorts are the best. I bought two pairs of shorts in dark blue and light brown, 32 waist and 10.5 length.
They fit perfectly, very comfortable and are a delight to wear. I just love Fatface clothes, very comfortable, fantastic colours that all go together.
30 augusti 2025
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service from Debs…
Excellent customer service from Debs and the staff
Excellent customer care
Superb service that goes that extra mile!
Thank you for all your help.
14 augusti 2025
Omdöme utan inbjudan
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant customer service.
4 juni 2025
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The store in saffron walden is fab!
The store in saffron walden is fab. The staff are very helpful and attentive. It's a pleasure to shop there 😀
8 maj 2025
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service. Love the jumper, good quality and value.
18 december 2024
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had seen the dress at full price and…
I had seen the dress at full price and was amazed when it came up in the sale -- right size cheaper had to get it. Easy delivery to shop, local and on a day of my choice -- Brilliant
Dress is gorgeous fits just right and is a good length for me
Delighted thank you
11 december 2024
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer service at the Saffron Walden Location
I was there for an hour at the Saffron Walden locating where I was diligently cared for throughout my stay by both Debs and Callum. There insight into everything to do with clothes was extraordinary, knowing just what I wanted and how I wanted it to look. There service was top notch and they never dropped their warm and inviting smiles throughout, even if I was being hyper picky.
9 december 2024
Omdöme utan inbjudan
Svar från FatFace - SAFFRON WALDEN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The whole procedure of ordering online…
The whole procedure of ordering online and then collecting my order from my nearest stores was dealt with efficiently and the staff at Saffron Walden were very friendly.
20 augusti 2024
Svar från FatFace - SAFFRON WALDEN
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
First rate experience
The people in the shop are so friendly and efficient and it only took a few days for my order to arrive
15 juli 2024
Svar från FatFace - SAFFRON WALDEN
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Really pleased with my purchase as…
Really pleased with my purchase as always plus staff so helpful & kind.
14 juli 2024
Svar från FatFace - SAFFRON WALDEN
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you love your purchase, and had a great instore experience. We look forward to welcoming you back soon!
Take care.- GM
Very easy ordering and several updates…
Very easy ordering and several updates on progress of order.
17 juli 2024
Svar från FatFace - SAFFRON WALDEN
Hello Angela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - SAFFRON WALDEN
Good afternoon, Evelyn.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Always helpful and friendly staff and…
Always helpful and friendly staff and this time no exception!
18 juni 2024
Svar från FatFace - SAFFRON WALDEN
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had such positive experiences in one of our stores. We hope you love your order!
Take care.- GM
Always great service at our local…
Always great service at our local Saffron Walden shop, along with great cloths.
29 maj 2024
Svar från FatFace - SAFFRON WALDEN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you always encounter great service at our Saffron Walden store and that you enjoy the store and our clothing. I hope you continue to enjoy your shopping experience with us.
All the best, MM
I regularly shop in my local Fat Face…
I regularly shop in my local Fat Face in Saffron Walden (my dog always drags me in for a treat if we're passing - then I end up spending even when I didn't intend to! 🐶) The staff are always very friendly and helpful, and I love the clothes.
29 april 2024
Omdöme utan inbjudan
Svar från FatFace - SAFFRON WALDEN
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you (and your dog) have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
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