Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Se mer
Företaget har svarat
Plats
Byt platsUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Se mer
Företaget har svarat
Help from Christine. Understood I had big feet. Broad shoulders from weight training!! Gave me honest feedback and advice. Managed to get a nice outfit. Well done fat face on understandi... Se mer
Företaget har svarat
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily find... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Storbritannien
- 01933 358738
4,9
Utmärkt
297 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Could not fault store collection
Easily ordered item online, collection in local store, easily accessible. Kept in touch via email about delivery. Shop was lively clean & bright & the assistant was very nice and very helpful. All done & out in few mins.
12 december 2023
Svar från FatFace - RUSHDEN LAKES
Hello Tracy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online and was delivered to…
Ordered online and was delivered to store on time 👍
12 december 2023
Svar från FatFace - RUSHDEN LAKES
Hello Keith
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Superb performance very quick delivery…
Superb performance very quick delivery shirt first quality
11 december 2023
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely staff!
Visited store today, needed some help and was served by Hope. She was so friendly and very helpful! Also spoke to another very friendly lady on the way out (sorry didn’t get name) but all made for a very pleasant shopping experience.
12 december 2023
Omdöme utan inbjudan
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered 5 items recieved 1 eventually
Ordered 5 items, 1 item sent to wring store and then redirected, other items nowhere to be seen.
27 november 2023
Svar från FatFace - RUSHDEN LAKES
Hello Dave
Thank you for your review.
I am so sorry I can see that the order has been sent out in 2 separate parcels to the store. This should be there within the next 48 hours.
EP
Good service with a smile
4 december 2023
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to use website
Easy to use website, easy ordering system and arrived at my chosen location quickly. Very professional staff at the store.
2 december 2023
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - RUSHDEN LAKES
Hello Gareth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Just great
Great website, easy to arrange collection, real quality products- just love it. Staff always very friendly when collecting items
20 november 2023
Svar från FatFace - RUSHDEN LAKES
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Rushden Lakes FatFace Store
Rushden Lakes FatFace Store
Was looking for a specific coat that I could not find online as was out of stock in my size. Went to the Rushden Lakes store and spoke to Chris, who was most helpful in locating me the coat. There was one in the Rugby store and he offered to get it for me that weekend (as he was visiting his mum) and bring it back to RL.
He didn’t need to do that and went above and beyond! I now have the coat and love it! Thanks Chris, much appreciated.
9 november 2023
Omdöme utan inbjudan
Svar från FatFace - RUSHDEN LAKES
Hello Lulu
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hope was very helpful today and helped…
Hope was very helpful today and helped me secure a very important Xmas present!
Thanks Hope - you are a credit to this shop!
15 november 2023
Omdöme utan inbjudan
Svar från FatFace - RUSHDEN LAKES
Hello Caitlyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love fatface quality and service
I love fatface quality and service, never have any issues.
7 november 2023
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Christine was warm and welcoming
Christine was warm and welcoming. Very helpful and polite. Made the whole shopping experience great.
13 november 2023
Omdöme utan inbjudan
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Have shopped at this store since it…
Have shopped at this store since it opened and staff, Christine and Janine are always very friendly and helpful.
7 november 2023
Omdöme utan inbjudan
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Top quality customer service.
Beautiful soft leggings and a bargain as in the sale. They will look lovely with some of my fat face dresses and tunics now the weather had changed. I love fat face leggings they are always something to rely on for for size and quality. I love these as I have some bad scarring and fat face leggings do not irritate this. Customer service awesome as ever. Really feel a part of the FF family. X
5 november 2023
Svar från FatFace - RUSHDEN LAKES
Good afternoon, Denise.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Rushden Lakes store.
Take care, JB
Second purchase and just as pleased.
Online website was clear to look and find what you want. Ordering was easy with secure payment, acknowledgements sent and informed by email when item could be collected. Lady in the store who served me was cheerful, polite and efficient. I am not a standard size so asked if I could try on my purhcase. This was no problem and she was quick to state if there was any issue to let her know. Basically all that you want!
3 november 2023
Svar från FatFace - RUSHDEN LAKES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Cristine and Aimee at The Rushden…
Christine and Aimee at The Rushden Lakes FatFace store were extremely helpful in finding a bag i couldnt find on the shop floor!
They both were very friendly and couldnt be any more helpful!
Would certainly recommend them!
9 november 2023
Omdöme utan inbjudan
Svar från FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.