Great selection of Summer wear, lots of choice for shorts and T shirts/short sleeved shirts. Always a well presented shop and pleasant and helpful staff. Perhaps not always the cheapest, but the quali... Se mer
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Plats
Byt platsUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Se mer
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It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Se mer
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I bought items for my grandson online. Arrived very quickly, excellent quality as always. Unfortunately my daughter and I had duplicated our choices so I returned two items and exchanged them at a sho... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Storbritannien
- 01788 576602
4,8
Utmärkt
199 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful and friendly staff
Helpful and friendly staff. No problems with picking up the order
2 december 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always Fat face delivered excellent…
As always Fat face delivered excellent customer service. I love the fact that all the clothes I bought were the same quality.
22 oktober 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delayed delivery and kept up to date
I purchased this staple skirt in the summer and saw it in the sale - I had to get it in a smaller size as it’s a classic that will never go out of fashion.
Delivery was delayed although I was kept up to date and didn’t cause a problem. I popped to store to collect and was dealt with efficiently.
9 oktober 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service love the tall t-shirts
Excellent service
Great price
I love the tall t-shirts as i can lift up my arms without showing off my belly!!!
5 oktober 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hat flat on collection
I ordered a straw hat, travelled 20 miles to pick it up, and it was flat in the collection bag. Hats of this nature need to be packed with some protection to maintain shape,
18 augusti 2025
Svar från FatFace - RUGBY
Hello there,
We’re so sorry to hear about your recent experience collecting your hat. We completely understand how disappointing it must have been to travel so far only to find it wasn’t in the condition you expected. Thank you for highlighting the packaging issue. We’ll share this feedback with our teams to help improve how these items are prepared in the future.
If you could get in touch with our customer service team at 0333 777 8053, we’d love the chance to put this right for you.
Thank you, LE
Superb customer service
Popped into the branch at a retail park near Rugby. The gentleman serving couldn’t have been more helpful. I was interested in a pair of chinos which he said would be in the sale next week and would be free local collection. Waited a week and purchased them £20 cheaper with free collection from my nearest branch. All in all , a great service.
6 augusti 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothing and very helpful staff…
Lovely clothing and very helpful staff - thank you
15 augusti 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super helpful and easy!
I had ordered through Fat Face online and chose a store pick up (Rugby). The package arrived much sooner than expected which is quite a novelty amongst shops now! As I was buying further clothing in the store, I decided to open the collected order to see if I liked the items (wanting to save time as I live a distance from Rugby). I only needed to return one item, the refund of which was processed at the same time as my new purchases. The refund was posted to my account so quickly - Thank you Fat Face. Super service! That's why I keep buying Fat Face - super clothes range and great customer service.
5 juli 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Needed to change size ordered
Needed to change size ordered, Rugby staff so professional, friendly and efficient. So good to deal with well trained helpful staff. Shop always attractive and inviting.
30 juni 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery and friendly staff
28 juni 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely quality clothes and great customer service
Lovely quality clothes and great customer service. I needed to return two items as I needed a smaller size. I returned the items in store where the assistant processed the returns and re-orded my chosen size without any fuss. Very quick turnaround.
24 maj 2025
Svar från FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Rugby branch nice job
Karen went above and beyond to help me with a few customer queries. She is a credit to Fatface. As Arnie say, “ I’ll be back”
19 maj 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dress
Lovely dress. Ordered online and collected from the lovely staff at FatFace Rugby store.
17 maj 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This coat fit me perfectly
This coat fit me perfectly, I am tall and sometimes the coats don’t fit my arms and length. This coat is more burgundy rather than red. The material looks waxed.
But is a good coat.
1 maj 2025
Svar från FatFace - RUGBY
Good morning, thank you for your review. I am pleased to hear that your new FatFace coat is the perfect fit! Take care, CM
Ordering was so easy and dilivery to…
Ordering was so easy and dilivery to shop was quick and staff very helpful
3 maj 2025
Svar från FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I think Fatface is great
I think Fatface is great! The clothes are well made and even more importantly accurately sized!!! The returns policy is spot on. Staff at the store I frequent most are lovely.
Which is why over 60% of my clothes come from Fatface.
21 mars 2025
Svar från FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I went to collect something ordered…
I went to collect something ordered online.
It was there and brought out quickly.
30 oktober 2024
Svar från FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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