The admin process was simple and I was kept updated about my order. Unfortunately the service was let down by the member of staff who retrieved my parcel in the Ripon store. She was far too familiar... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The admin process was simple and I was kept updated about my order. Unfortunately the service was let down by the member of staff who retrieved my parcel in the Ripon store. She was far too familiar... Se mer
Företaget har svarat
Greeted by sales assistants Linda and Jac as soon as I walked into the store which was lovely. WOW ladies what can I say? Your humour and enthusiasm was contagious. The service you gave me was supp... Se mer
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I regularly shop in the Fatface Ripon store and wanted to compliment all the staff on the excellent customer service I have received on every trip. You feel welcomed into the shop and everyone is very... Se mer
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On visiting the Ripon FatFace shop today, the two wonderful ladies in the shop were very helpful and kind. A lovely experience and one of the ladies Jack or Jackie ( my hearing ) was exceptional in re... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 15 Market Gate, Marshall Way, HG4 2BT, Ripon, North Yorkshire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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On visiting the Ripon FatFace shop today, the two wonderful ladies in the shop were very helpful and kind. A lovely experience and one of the ladies Jack or Jackie ( my hearing ) was exceptional in reserving a coat for my wife to buy from a different branch. Many Thanks xx

Svar från FatFace - RIPON
Customer service is excellent. I had a return to make and they made the process easy especially as it was an online order - permitting me to exchange one item for others. Staff are welcoming and helpful. Thank you.

Svar från FatFace - RIPON
Good quality tee shirts,speedy free delivery to shop for collection

Svar från FatFace - RIPON
We have visited the store in Ripon before and advised us if we can't find what we want in store to order on line which we have done a couple of times and delivered to store. It works really well and the staff are really helpful

Svar från FatFace - RIPON
Fast efficient delivery - I returned an item to my local store who couldn’t have been more helpful

Svar från FatFace - RIPON
Quick ordering service and great customer service when I picked up item. The bikini also looks great.

Svar från FatFace - RIPON
Ordered online to pick up in store.
No issues at all.

Svar från FatFace - RIPON
The sales were great And I had a birthday voucher to spend.
Fatface staff are so friendly and helpful but never pester you.
It’s a relaxing, peaceful experience.

Svar från FatFace - RIPON
The lady who served us in the ripon store couldn’t have been more helpful. Her name was “Jack”. Absolutely first class service. Thank you

Svar från FatFace - RIPON

Svar från FatFace - RIPON

Svar från FatFace - RIPON

Svar från FatFace - RIPON
I regularly shop in the Fatface Ripon store and wanted to compliment all the staff on the excellent customer service I have received on every trip. You feel welcomed into the shop and everyone is very always very helpful. I would particularly like to mention Sue. Sue always welcomes me by name, she goes absolutely above and beyond to help and gives excellent advice. Sue and colleagues make it a pleasure to shop in Ripon. Thank you

Svar från FatFace - RIPON
The admin process was simple and I was kept updated about my order. Unfortunately the service was let down by the member of staff who retrieved my parcel in the Ripon store. She was far too familiar (she has only recently started working in the store I think). Her comments were unprofessional and unnecessary. Shame as I have always found the other staff very helpful. She would benefit from some training in customer service.

Svar från FatFace - RIPON
Love the girls hoodie fast delivery click and collect was great

Svar från FatFace - RIPON
Staff are friendly and very helpful. The store has a relaxed and welcoming feeling so you are able to take time to browse before you buy.

Svar från FatFace - RIPON
Great selection of clothes . Always amazing quality . Polite friendly staff . Really pleasant shopping experience .

Svar från FatFace - RIPON
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