Great new stock has arrived since I was there last time. So spoilt for choice today with summery things. I am disabled and it was lovely that shop staff Lucy was great helping me by reaching and bring... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great clothes and fantastic customer service. Had issues with delivery and was all sorted by great customer service. Now having clothes delivered directly to store to over come the delivery company... Se mer
Företaget har svarat
Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... Se mer
Företaget har svarat
Long time customer of Fat Face, styles are good and fits well, and excellent quality.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, Storbritannien
- 01189 568787
4,6
Utmärkt
142 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Long time customer of Fat Face
Long time customer of Fat Face, styles are good and fits well, and excellent quality.
9 juni 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Customer Service
Great new stock has arrived since I was there last time. So spoilt for choice today with summery things. I am disabled and it was lovely that shop staff Lucy was great helping me by reaching and bringing me clothes in my chosen sizes and when I wanted to try other ones she saved my energy. Teresa was brilliant sorting an order for a top I like in a different colour in addition to the 3 I got today in the shop. I struggle physically and mentally and she was so patient, helpful, friendly and professional. The disabled fitting room was good with my walker too and they offered my Husband a seat to rest while I was in there. They have always been supportive if I need him to help me inside the changing cubicle which not all other shops support when they should. Super customer service thank you Reading Fatface Team xx
2 juni 2026
Omdöme utan inbjudan
Svar från FatFace - READING 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Was left to look around the shop
Was left to look around the shop, plenty of stock. Clean and tidy. Staff pleasant very happy with my purchase.
26 maj 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great stuff and great peeps at customer service.
Great clothes and fantastic customer service. Had issues with delivery and was all sorted by great customer service. Now having clothes delivered directly to store to over come the delivery company issues and the staff there are wonderful too.
Love my new jeans Katrine, so good I bought another pair!
14 maj 2026
Omdöme utan inbjudan
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff and shop.
Nice service,the staff is lovely, I had to return something,and they where very helpfull!
9 maj 2026
Svar från FatFace - READING 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely shopping experience
Lovely friendly staff, attentive when needed and no pressure.
Shop looked great and items/sizes were easy to find. Came back a few days later to buy more!
25 april 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great looking clothes
Love the look of the clothes, already received compliments about them. Delivery and service was fast too :)
7 april 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order
Easy to order, I received updates on its progress. Friendly staff at the shop I put kex it up from.
9 mars 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great choice of lovely clothes
Great choice of lovely clothes, easy to use website, prompt delivery toy local shop. Also bargain sale prices! The staff in the shop were so helpful when I couldn't find my email!!
3 februari 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
E-mails giving up to date information…
E-mails giving up to date information regarding the order is very helpful
Easy pick up from local store
7 januari 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good product and price
Good product and price. Arrived in store before estimated delivery date. Easy to collect.
5 januari 2026
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really pleased with my on line Sale Purchases
Really pleased with my on line purchases which I collected from the Reading Store. Really simple to order and arrived earlier than expected which was a bonus, staff were super helpful as always.
6 januari 2026
Svar från FatFace - READING 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good experience
Easy to place order.
Easy to return item to store.
Excellent communication regarding return and refund of money.
6 december 2025
Svar från FatFace - READING 2
Good morning,
Thank you for your review. I am pleased to hear of your great experience! Take care, CM
It was really easy to order and fast…
It was really easy to order and fast delivery to. And great Customer Service
13 oktober 2025
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Gorgeous Cardigans
Gorgeous Cotton Cardigans, please do them in more vibrant colours - fushia pink, emerald greens, orange & electric blue please. Can always rely on FatFace for cotton cardigans
12 september 2025
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
Great experience. Easy to order. The dress came quickly, nicely packaged.
8 september 2025
Svar från FatFace - READING 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.