Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... Se mer
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Many problems following a purchase at the Reading store. There was supposed to be email to confirming purchase and delivery, it never arrived. Phoned the store, they couldn't help said phone customer... Se mer
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Very good assistant in the shop bless him for past 2 days Monday 21st and 22nd august he manage the shop own his own but really good customer service , his name Ashley store 70204 Reading, I bought Ja... Se mer
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The staff were very friendly and helpful, and although you didn’t have the trousers I wanted in my size they found some other trousers that were even better that I hadn’t noticed. In other shops th... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, Storbritannien
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice service,the staff is lovely, I had to return something,and they where very helpfull!
Lovely friendly staff, attentive when needed and no pressure.
Shop looked great and items/sizes were easy to find. Came back a few days later to buy more!

Svar från FatFace - READING 2

Svar från FatFace - READING 2
Love the look of the clothes, already received compliments about them. Delivery and service was fast too :)

Svar från FatFace - READING 2

Svar från FatFace - READING 2
Easy to order, I received updates on its progress. Friendly staff at the shop I put kex it up from.

Svar från FatFace - READING 2
Great choice of lovely clothes, easy to use website, prompt delivery toy local shop. Also bargain sale prices! The staff in the shop were so helpful when I couldn't find my email!!

Svar från FatFace - READING 2
E-mails giving up to date information regarding the order is very helpful
Easy pick up from local store

Svar från FatFace - READING 2

Svar från FatFace - READING 2
Good product and price. Arrived in store before estimated delivery date. Easy to collect.

Svar från FatFace - READING 2
Really pleased with my on line purchases which I collected from the Reading Store. Really simple to order and arrived earlier than expected which was a bonus, staff were super helpful as always.

Svar från FatFace - READING 2

Svar från FatFace - READING 2
Easy to place order.
Easy to return item to store.
Excellent communication regarding return and refund of money.

Svar från FatFace - READING 2
It was really easy to order and fast delivery to. And great Customer Service

Svar från FatFace - READING 2
Gorgeous Cotton Cardigans, please do them in more vibrant colours - fushia pink, emerald greens, orange & electric blue please. Can always rely on FatFace for cotton cardigans

Svar från FatFace - READING 2
Great experience. Easy to order. The dress came quickly, nicely packaged.

Svar från FatFace - READING 2
Very bad customer service.
I been faced some issues with some staff in the Reading branch. My child left some toy which been purchased in the shop. We went back to ask for it, but the guy in the shop wasn’t helpful at all. He was kept saying that he gave us receipt but he didn’t. I asked to few times for help , but he was repeating he gave us receipt. He Supposed to help. Not keeping saying that he definitely gave us a receipt. Unfortunately not helpful staff in Reading branch.

Svar från FatFace - READING 2
Dresses are really nice and the staff at Reading town centre was very helpful when I went to return the dress.

Svar från FatFace - READING 2
Many problems following a purchase at the Reading store. There was supposed to be email to confirming purchase and delivery, it never arrived. Phoned the store, they couldn't help said phone customer service. Phoned customer service who said they could see the purchase and would send email confirmation. The email never arrived. In desperation went back to the store, couldn't help, went off to get the manager. Manager never appeared, we were told he was "too busy with important paperwork"!
Two stars because second visit to customer services was very positive and helpful and resolved the issue. Pity they didn't get it right first time.

Svar från FatFace - READING 2
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