Bought a lovely sea green collared top and matching necklace as birthday gifts. Delighted with the items as was the recipient. Very positive in store experience, well layed out, easy to navigate my wa... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Welcoming, friendly, and helpful staff, who appear to be interested and enjoy their work. Good quality product, good colour. Had to take a size bigger, xl, as I found the large fitted a bit neat. This... Se mer
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I recently had a problem with a pair of flip flops I bought from fatface. One of the straps was too big making the flipflop loose on my foot. when I took them back the staff could not have been more h... Se mer
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Beautiful products, excellent quality & prompt service. Ordered some tops for spring. Love the new colour options. Had to replace my very old navy & white stripped Breton cotton long sleeve top as it’... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 2 52/108 High Street, PH1 5TH, Perth, Perthshire, Storbritannien
- 01738 622446
4,8
Utmärkt
147 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
…Shopping and collection
Was fast and the shopping assistants were so helpful and nice.
Thank you very much
3 december 2024
Svar från FatFace - PERTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love my local Fat Face shop
Love my local Fat Face shop, staff are so friendly and helpful. It’s dog friendly and always so neat and tidy.
I also shop online at times but much prefer the physical shopping experience.
30 oktober 2024
Svar från FatFace - PERTH
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bought 8 tops online and kept all of…
Bought 8 tops online and kept all of them. They are so lovely.
Ordering was easy as was collection.
When I was in collection I also bought my daughter a jacket. Love these clothes.
27 oktober 2024
Svar från FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and timely online order.
Quick and timely online order.
Perth store is always welcoming and friendly.
18 oktober 2024
Svar från FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered a jacket online it was…
I ordered a jacket online it was delivered to the shop I received a text message to say it was delivered
I found the staff very friendly and helpful
Overall a great experience
13 oktober 2024
Svar från FatFace - PERTH
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - PERTH
Hello Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality garments
Good quality garments, great service from staff
My favourite retailer
30 augusti 2024
Svar från FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The comfiest slippers EVER!!!
Easy to use website and plenty of choice.
Chose the delivery to store option which was quick and simple. Staff very friendly, in and out in under 5min!!
I bought the mule slippers which were true to size and the comfiest I’ve ever worn. Love them 😍
22 augusti 2024
Svar från FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The clothes are of a good quality
The clothes are of a good quality. Comfy to wear. Shop is tidy and well organised. Doesn't feel overcrowded. Staff are very welcoming.
15 augusti 2024
Svar från FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service and great products
I love the quality of the products from FatFace and the two tops I just purchase did not disappoint. I always get great service in the Perth store even when I’m just browsing
5 augusti 2024
Svar från FatFace - PERTH
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - PERTH
Hi Angela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
There was a mix up with an item I had…
There was a mix up with an item I had ordered on line. I went into my local Fatface in Perth and the staff. Could not have been more helpful. They immediately ordered the correct item and had it delivered to my home express delivery. The dress arrived on time for the function I was going to. Hoorah!
27 juni 2024
Svar från FatFace - PERTH
Hi there,
Thank you for taking the time to leave your 5* review.
I am sorry to hear there was a problem with your order. I am pleased the store were able to get this resolved fast and efficiently! We look forward to welcoming you back soon.
Take care.- GM
Faulty flip flop
I recently had a problem with a pair of flip flops I bought from fatface. One of the straps was too big making the flipflop loose on my foot. when I took them back the staff could not have been more helpful they immediately replaced the flipflops stating they were faulty, could not ask for better customer service. Really nice friendly helpful staff.
30 juni 2024
Omdöme utan inbjudan
Svar från FatFace - PERTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Clothing Quality
Very impressed with the clothing quality (navy blue lobster print jumper) and the size guide is perfect as when it arrived, my jumper fitted me like a glove. Would recommend to a friend.
6 maj 2024
Svar från FatFace - PERTH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great products, great people
I’m a 45 min drive from Perth, but it’s worth the trip to see and feel the FatFace clothes ‘in real life’. Great range of jeans styles, shirts that fit and feel good to wear, and the best shorts and flip flops too! The staff are super helpful and friendly - making it all a great experience. Plus the clothes last more than a few washes and don’t ‘cost the earth’ more than they need to. Well done FatFace.
18 maj 2024
Svar från FatFace - PERTH
Good morning,
Thank you for taking the time to leave your review.
I am so so happy to read that you received such a great service in our Perth store and that you are loving the feel of the store. I will be be sure to pass this on to the team.
All the best, MM
On line is good but in the Shop is best
I ordered a pair of the Breakyard cargo trousers in Navy on line, but Parcel Force messed up the delivery, so decided to try my luck at the local shop in stead, the staff in the shope couldn't be more helpful and I ended up buying another pair in Olive Green, the fit is great, and the material is really thick so will do right through the summer and into winter, the only minor gripe is that they are quite narrow in the leg and would be better if they could be converted to shorts for the hotter summer days, or trips to the beach. But all in all very please with them, so much so that I also bought myself a Broadsands Jacket while in store, now this is really nice the fit is fantastic, it feels nice on, the fleece collar is detachable so can be worn in the summer as well as when it turns colder. Very happy with my trip to the store, and will be keeping my Navy Breakyard Cargo trousers when they are finally delivered by Parcel force
2 maj 2024
Svar från FatFace - PERTH
Hello Richard
Thank you for your review.
I am so sorry to hear of your recent experience with one of our items. I have raised this with the appropriate department for future consideration.
EP
Fabulous shoes for the summer
Highly recommend
Great quality and comfortable
True to size
Wonderful service in store when returning the other pair
Refunded quickly
1 maj 2024
Svar från FatFace - PERTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice leather belt
I'd bought a belt online. It took a while to be delivered instore but I was notified when it had arrived and collected it same day. The Large a little too large but belt sizings generally don't seem to conform to expectations of sizing. Like it and kept it. No problems.
6 maj 2024
Svar från FatFace - PERTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great bargain. Easy collection
Easy collection in store with couple lovely shop assistants for earrings great buy in sale
26 april 2024
Svar från FatFace - PERTH
Hello thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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