It's always easy to order from the fat face website. I chose to have my order delivered to my local store and it arrived quickly. The trousers I ordered were lovely but both sizes I ordered were too b... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely first class service from all the team, I often venture into Fatface when out and about but this Peebles branch is particularly special. Being such a picky shopper I don’t very often t... Se mer
Företaget har svarat
Ordered three sale items on-line and they were available for collection next day at my local store. No delivery charge. Staff very helpful and efficient. All round a great experience. The three sale... Se mer
Företaget har svarat
Sizes most of the time are on target. Good quality clothes with easy return s❣️ very friendly helpful staff who love doggies 😊
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
1 Eastgate, EH45 8AD, Peebles, Lothian, Storbritannien
- 01721 729161
4,8
Utmärkt
96 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I regularly visit fat face in Peebles
I regularly visit fat face in Peebles. Staff are always very helpful and friendly. Nothing is a bother!
16 augusti 2025
Svar från FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect shopping experience at Peebles, as always!
We love visiting the FatFace shop at Peebles - always a super way to end our summer holiday. Staff (particularly the fabulous lady with the colourful hair) are attentive, professional & full of advice & good humour. Good range of sale & full price clothing; tidy & inspirational layout. Nice to see a taste of the Autumn range. Thank you to the staff at this, our favourite branch.
16 augusti 2025
Omdöme utan inbjudan
Svar från FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Great customer service - the lady at the counter (Sara?) went above and beyond, thank you!
29 juni 2025
Svar från FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service !
I live in Derbyshire, called Peebles store trying to locate pair of trousers which were out of stock down this way..
Have family in Peebles so know the store. Jane was, as always, very helpful . There were none in Peebles store but she managed to locate a pair in an Edinburgh store which my friend will collect for and post.
She went above and beyond at what must have been a very busy time of day getting ready to close for the evening. Efficient, friendly and professional.
Thank you Jane, you are a credit to the store and Fat Face itself.
8 augusti 2025
Omdöme utan inbjudan
Svar från FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A lovely visit to Peebles
What a great experience today in Peebles two lovely ladies very friendly Jane & Kati ( hope I have that right) so helpful when buying a new hoodie today. As we were visiting very helpful about the area of things to do and where to eat.
9 juni 2025
Omdöme utan inbjudan
Svar från FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service in your Peebles store…
Customer service in your Peebles store is too notch, the staff are always so friendly and helpful. Bravo Peebles!
13 maj 2025
Svar från FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service and high quality clothes
I visited the FATFACE store located on the highstreet at Peebles today. Friendly and professional staff. Katlin was really helpful in helping me choose 2 lovely tops and ordering another on line. I would highly recommend visiting this store. Clothes are great quality.
29 april 2025
Omdöme utan inbjudan
Svar från FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Lovely & Helpful Staff Also very…
Lovely & Helpful Staff Also very pleased with my
Purchase.
5 mars 2025
Svar från FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Excellent service
The product was as described and is of good quality. Delivery to the local branch is free and convenient. The staff at the branch are courteous and efficient
10 januari 2025
Svar från FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Warm Welcome
Staff in the shop work really hard and are always busy. This does not detract from the fact they are very helpfull and friendly. Its lovely to go into this shop you always get a warm welcome.
4 januari 2025
Omdöme utan inbjudan
Svar från FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great return and pickup service
The staff are fantastic! Very knowledgeable and friendly.
12 december 2024
Svar från FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely glittery jumper for Christmas
Lovely glittery jumper for Christmas. Delivered promptly to the shop who as usual were lovely.
The website seems to be a bit glitchy, as I was messaged to say my item was still in my shopping basket so I ordered again and ended up with two. The shop did my return no problem.
9 december 2024
Svar från FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing
I've bought many items from fatface and aside from 1 item every item I've bought has been exceptional exceptional very comfortable to do most daily things in
5 november 2024
Svar från FatFace - PEEBLES
Hello Erinne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent range and very handy…
Excellent range and very handy collection service from local shop. Staff in local shop more than helpful.
11 augusti 2024
Svar från FatFace - PEEBLES
Hello Bill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great online experience sadly the shoes…
Great online experience sadly the shoes weren’t suitable but the in-store collection & return was excellent at Peebles. Very helpful😀
12 augusti 2024
Svar från FatFace - PEEBLES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Everything as described and delivered…
Everything as described and delivered into my local store very quickly.
11 augusti 2024
Svar från FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care.- GM
Efficient and friendly service
Efficient and friendly service with good quality products at a reasonable price
8 augusti 2024
Svar från FatFace - PEEBLES
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Assistant in Peebles branch was lovely
Assistant in Peebles branch was lovely, she was helpful and friendly and efficient, that’s why I choose to go to the shop.
22 juni 2024
Svar från FatFace - PEEBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you enjoyed your recent visit to our Peebles store and that you found the crew to be so helpful and friendly. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace rescued my holiday
FatFace in Peebles - Thankyou for saving my holiday. I hadn't taken into account the Scottish weather when I packed, but the wonderful ladies at Fatface rescued me by finding the perfect pair of jeans. Thankyou
14 juni 2024
Omdöme utan inbjudan
Svar från FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your Jeans, and look forward to welcoming you back soon!
Take care. -GM
Ordering is easily done,keeping…
Ordering is easily done,keeping customers informed when parcel is arriving is very good and no probs on returning to a shop if not good fit or length.
14 maj 2024
Svar från FatFace - PEEBLES
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.