Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to col... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to col... Se mer
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Ordered linen trousers in Navy online. When they arrived were covered in lint of some kind. returned to Northallerton store and was humiliated in front of the whole shop by staff shouting at me for... Se mer
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The staff were really pleasant and helpful only went for a look round but couldn’t resist treating myself Thank you Lovely store .
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Visited Northallerton store today and bought an Ivory Jumper. Extremely pleased with the quality of this product and with the very helpful member of staff who advised me on the correct fit and size t... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
102/103 High Street, DL7 8PP, Northallerton, North Yorkshire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Website clear ordering process. Kept informed when dispatched & arrived at local store as requested. Staff efficient & friendly in store.

Svar från FatFace - NORTHALLERTON
Very good service as always and quality stock . A pleasure to shop and always come out with more than I went into to purchase .

Svar från FatFace - NORTHALLERTON

Svar från FatFace - NORTHALLERTON
Hi quality Airlie bought for my son's birthday present. He loves it. Ordered on line but very helpful in the store too.

Svar från FatFace - NORTHALLERTON
Ordered online and picked up in store. Staff at Northallerton very friendly and helpful. I bought 3 items one was a pair of jeans. I was able to try them on instore. They didn't fit me so the staff did a refund on that item.
Very pleased with the other 2 items. All good 👍

Svar från FatFace - NORTHALLERTON
Very helpful and pleasant member of staff in store.
I ordered the same sized (12, reg) jeggings I already had, but in a different colour. However they were 1-2 inches longer (although I have kept them)

Svar från FatFace - NORTHALLERTON
Ordered a dress in the sale online. Arrived quickly and as promised, well packaged. Absolutely lovely, quality dress, perfect for a trip I am taking and great value.

Svar från FatFace - NORTHALLERTON
Excellent company selling good quality clothing their sales are usually 50% which is a bargain very easy to return online orders straight to the store where the staff are extremely polite and efficient

Svar från FatFace - NORTHALLERTON
Very happy with my lovely cardigan. Well made & very flattering.

Svar från FatFace - NORTHALLERTON
Brilliant website. Very clear and helpful.
Clothes are amazing quality so price reflects that. Everyone that receives a fat face present is very happy. Jumpers and sweatshirts bought this time for all men as presents. Amazing items so well made and always a bit different to elsewhere.
Staff in every shop I’ve been in are always lovely. Never ever had a grumpy member of staff.
NORTHALLERTON in particular always lovely even when phoning them.
Please don’t close Northallerton.

Svar från FatFace - NORTHALLERTON
The delivery to store was good. Your estimate of my size at a 10 was a size out, I needed an 8 which fortunately I could try on in store. The colour was not the grey which I expected, part of the check it was cream which I would not have ordered. The quality of the material was not what I expected.
Fortunately the staff instore were very helpful and did everything they could to help. I could return I store as I had payed via PayPal so had to queue at the Post Office. Not something to do at Christmas! Will think twice before doing this again.

Svar från FatFace - NORTHALLERTON
Have shopped at Fat Face for years. In this case had to order on line - quick and easy to arrange pick up from store and kept advised at each stage. Product is good quality and competitively priced. Helpful staff at store.

Svar från FatFace - NORTHALLERTON
The boots were fine they just didn’t fit , it was the return experience that was a nightmare.I bought the boots online so I returned to my local store to return , I had paid part gift card and part cash the man behind the counter made it sound like that was a problem but proceeded to put some money back on a gift card , he then handed me it I said I paid the majority in cash so thought I would get cash and gift card back he said oh well you will probs spend the card any way which wasn’t the point but I didn’t want to cause a scene very disappointing

Svar från FatFace - NORTHALLERTON
The older lady in charge was very sarcastic
Told me if I’d just come into store to buy instead of buying g online it would have meant I would t have had for them to process a refund
Quite hard to do when your actalkt abroad 🤔🤔

Svar från FatFace - NORTHALLERTON
Service today was excellent the lady Katie serving me was so helpful and very knowledgeable.

Svar från FatFace - NORTHALLERTON
I couldn’t find what I’d previously seen in store, customer service was really helpful, showing alternatives then helping to order on line. Delivery is free from an in store purchase, which I didn’t know, first class.

Svar från FatFace - NORTHALLERTON
Returned item to Northallerton store. Really simple process & really helpful & pleasant staff. Thank you

Svar från FatFace - NORTHALLERTON
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