Good service. Web order, easy. Transparent tracking. Easy to access. Product is awesome. Saw for the first time in Mystic, CT, they didn't have my size, they gave me the website, ordered, shipped... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My son found a pair of shoes in Mystic that were, unfortunately not in stock in his size - so we headed to the website and found them right away! He loves them and can't wait to show them off.
Företaget har svarat
Company changed refund rules so it took too long to return some items. Sizing is not always consistent.
Företaget har svarat
The saleswoman was very personal. The product is top quality and my husband is thrilled with the jacket I bought him.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Units 6/7 8/10 West Main Street, CT 06355, Mystic, Connecticut, USA
- 860 245 5495
4,6
Utmärkt
19 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ian William Richardson gave me the best…
Ian William Richardson gave me the best service, if you know what I mean.
13 april 2025
Omdöme utan inbjudan
Svar från FatFace - MYSTIC CT
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Mystic store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great fit and value
Great fit and value. Very comfortable, look great and wear well. Very good experience in the store as well.
1 september 2024
Svar från FatFace - MYSTIC CT
Hello Joe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The store was clean and well organized…
The store was clean and well organized which made it easy to shop.
22 juli 2024
Svar från FatFace - MYSTIC CT
Hi there,
Thank you for taking the time to leave your 5* review.
We are happy to hear you have had such an good experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM
Customer service is amazing!!
12 juli 2024
Svar från FatFace - MYSTIC CT
Hello Michele
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service in store when placing…
Great service in store when placing order and item was delivered in the timeframe that was dpecified
9 juli 2024
Svar från FatFace - MYSTIC CT
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Instore ordering service. We hope you love your order!
Take care. -GM
Svar från FatFace - MYSTIC CT
Hello Mary
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The clothing is stylish
The clothing is stylish, VERY well made and worth the price! That combination is difficult to find.
10 juni 2024
Svar från FatFace - MYSTIC CT
Hello Laurie,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
Great sales team at the Mystic Ct
Great sales team at the Mystic Ct. store
High quality fabric
1 december 2023
Svar från FatFace - MYSTIC CT
Hello Jeff
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I am a HUGE Supporter of FatFace!
I am a HUGE Supporter of FatFace!! Beautiful quality and unique clothing and accessories! Thank you!!
24 november 2023
Svar från FatFace - MYSTIC CT
Good afternoon, Patricia.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
The saleswoman was very personal
The saleswoman was very personal. The product is top quality and my husband is thrilled with the jacket I bought him.
3 november 2023
Omdöme utan inbjudan
Svar från FatFace - MYSTIC CT
Hello Donna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The assistance given at the Mystic CT…
The assistance given at the Mystic CT store was excellent.
19 oktober 2023
Svar från FatFace - MYSTIC CT
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Awesome Shopping
Good service. Web order, easy. Transparent tracking. Easy to access. Product is awesome. Saw for the first time in Mystic, CT, they didn't have my size, they gave me the website, ordered, shipped, Happy! The gal in Mystic was really helpful. My husband purchased on site!
9 augusti 2023
Svar från FatFace - MYSTIC CT
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great store, love the brand!
My son found a pair of shoes in Mystic that were, unfortunately not in stock in his size - so we headed to the website and found them right away! He loves them and can't wait to show them off.
21 april 2023
Svar från FatFace - MYSTIC CT
Good afternoon, Amy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mystic store.
Take care, JB
The salesperson I worked with was knowledgeable , very helpful, friendly, and solved my return issue quickly.
The salesperson I worked with was very helpful and friendly and solve my return issue easily.
21 mars 2023
Svar från FatFace - MYSTIC CT
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
You were very helpful but unfortunately…
You were very helpful but unfortunately you didn’t have what I wanted
8 december 2022
Svar från FatFace - MYSTIC CT
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Your products are great and quite stylish!
Your products are great and quite stylish. The fit perfectly and arrived relatively shortly after my ordering them.
7 september 2022
Svar från FatFace - MYSTIC CT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Svar från FatFace - MYSTIC CT
Hi Maureen
Thank you for the review. Hope you like the tops. PW
Life saver..... let's wait and see x
fabulous service and a bargain as well, thank you Fat Face you've really made a sad man very happy, it could be a life saving moment........ but watch and wait x
17 maj 2022
Svar från FatFace - MYSTIC CT
Hey Nick,
Thank you for your 5 star review.
I am so pleased to hear you are happy with your new purchase.
Have a great day!
Take care, CT
Company changed refund rules so it took…
Company changed refund rules so it took too long to return some items. Sizing is not always consistent.
3 april 2022
Svar från FatFace - MYSTIC CT
Hi Arlene
Thank you for taking the time to leave us a review. I am sorry to hear that you find the sizing inconsistent. I will feed this back to our garment tech team. I am also sorry to hear that your refund took longer than anticipated. You are welcome to contact our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. DW
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