Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
Företaget har svarat
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... Se mer
Företaget har svarat
I bought a dress online which was too big - surprisingly! - so took it back to my local shop. They had the next size down, I tried it in and it fitted perfectly! Excellent customer service in the Mumb... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Storbritannien
- 01792 368319
4,8
Utmärkt
127 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love FatFace stuff
Love FatFace stuff, both the shops and the clothes. Good price as well
21 mars 2023
Svar från FatFace - MUMBLES
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mumbles store.
Take care, JB
Brillant service
9 mars 2023
Svar från FatFace - MUMBLES
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Svar från FatFace - MUMBLES
Hi Kathryn, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The service was good
The service was good. I had ordered on line but was not happy with my things. The person to whom I returned them at my local store was pleasant and helpful.
13 november 2022
Svar från FatFace - MUMBLES
Hello,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS
Friendly and efficient
6 november 2022
Svar från FatFace - MUMBLES
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The tee shirt was perfect
The tee shirt was perfect; indigo die which will fade beautifully and a perfect fit!
21 augusti 2022
Svar från FatFace - MUMBLES
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
1st Class shopping experience!
Friday 5th August 2022 I shopped at this store and what a experience I had - amazing!
I was met by Becky with a smile on her face and a lovely bubbly persona, I don't like to be badgered around a store and explained I just wanted to browse.
The store was immaculate and your standards are very high there.
When I was ready to order some goods Becky was again on hand to look through the warehouse and at other stores, the whole transaction couldn't have been better.
As an ex Store Manager myself I know good service when I see it and this was great, from speaking with Becky I understand she is the Assistant Manager in the store.
I'd like to end by wishing a happy career in retail, I hope one day she has the pleasure of having her own store, I will be back again and only hope to deal with Becky again on my next visit.
7 augusti 2022
Omdöme utan inbjudan
Svar från FatFace - MUMBLES
Hi Neil, Thank you so much for your positive feedback. It is always great to hear this. We hope to see you in store again very soon. Take care and have a great day! - ES
i've been wanting this bag for two…
i've been wanting this bag for two years, really wanted the brown however the black is just as iconic! love this bag, please do another colour!
23 juli 2022
Svar från FatFace - MUMBLES
Hello Charlotte,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace bag. I will certainly feedback your request for more colours:)
Have a lovely weekend DW
My go to favourite shop
I like browsing in this fat face the assistants there are really helpful but they don’t jump at you as soon as you enter they let you look at clothes but are there if you need help I always seem to buy something because the clothes are of really good quality and nicely arranged only thing is there are too many nice things too choose from
25 juni 2022
Svar från FatFace - MUMBLES
Good Afternoon Lesley
Thank you for taking the time to pass on feedback regarding your recent visit to the Mumbles store. Please be assured that this will be passed onto the crew members involved for you.
Have a good weekend!
EP
Very pleased
Happy with my new white cropped jeans, they look very good and are not as see through as some cheaper makes.
26 maj 2022
Svar från FatFace - MUMBLES
Good afternoon Sue,
Thank you for leaving us this review about your purchase, it's great reading such positive comments about the quality product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
My parcel never turned up
My parcel never turned up. Delivery company called Evri sent me a message to say there was a problem then nothing and there’s no way to ring them up to complain. I won’t be using Fatface or Evri (knowingly) ever again. My time is more precious than to spend hours on hold to some call centre even if I can find a number to ring (which I can’t).
8 maj 2022
Svar från FatFace - MUMBLES
Hi John, thank you for taking the time to leave your review. I am so sorry to hear that you are having troubles with your the delivery of your order. I have just chased this up with EVRi for you and also popped you an email which you will receive shortly. Take care, LE
Lovely knickers
Lovely knickers. Unable to get the right size or choice from a store near me. Would prefer to shop locally but online purchase was easy and quick.
8 april 2022
Svar från FatFace - MUMBLES
Hi Sue, thank you for leaving your review. I am so pleased to hear that you had a great online shopping experience. Take care, LE
Staff always friendly and helpful
28 mars 2022
Svar från FatFace - MUMBLES
Hi Jayne
I am so happy to read what a positive experience you had in Mumbles the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
I live local to my FatFace store
I live local to my FatFace store. There is always so much choice, which is of high quality. The staff there are so helpful and friendly, they make it easy to browse and shop. I bought most of my Christmas presents for my family and friends at my local store, Mumbles in Swansea.
Thank you.
David Morgan-Goldsmith
3 februari 2022
Svar från FatFace - MUMBLES
Hi Steve, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one and that you manage to find lots of Christmas presents. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. LM
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.