FatFace - LONDON BRIDGE Omdömen 80

Fast delivery, item came back into stock very quickly even though in the sale. Packaged lovely with an eye mask in a pyjama case

Fantastic service by Zainab and Evalena today at the London Bridge shop. They went above ( literally climbing over delivery boxes) and beyond to help today.

Great service and great products. I had to return something as the size wasn't right and it couldn't have been easier and I got a refund within a couple of days.

The staff at London Bridge are very friendly helpful and give honest opinions when serving customers

I walked into Fat Face (London Bridge) with a bit of a Friday evening dinner crisis from having picked up a bad stain on my shirt. I was in search of a good replacement to match my trousers and lo and behold I was blessed by the service of Alison! She showed such great people skills and empathy in not only understanding the desperateness of my situation, but also helping me choose a great quality shirt to match the rest of me. She was also kind enough to allow me to use the office to change in to make it in time for my dinner since there was rightfully long queue for the chanting room at fat face. Wouldn't recommend Fat Face and their wonderful employee Alison enough! What an asset to have for any organisation 😊

Met with two fantastic sales consultants at the London Bridge ' branch, Alison and Zainab. They helped me pick up a jumper which was on sales and the way they dealt with me, made me feel a valuable customer at Fatface. Alison and Zainab keep 😃.

Great delivery and amazing item

They are doing well the clothes fit as mentioned and of good quality.

Came in to get a last minute gift for my wife and Safa was serving and she as just so helpful and even wrapped the gift for me. 5 stars to Safa!

I popped in to browse around Fatface London Bridge. Was fortunate to be served by Alison - who was exceptionally good in handling my questions, making suggestions and pointing me to sales items. I bought three items that I very likely would not have done, had it not been for Alison. What a lovely attitude she has to her work. Well done Alison, and thank you!
Vivienne Gordon -Turner

Thanks! I’m very happy.

I wasn't planning on shopping for anything specific as I am a plus size woman and geneeally feel that I can't shop in the regular clothing shops. Today however both staff members of London Bridge FatFace were so kind and friendly and helpful. I found something that fit me comfortably as well as a lovely handbag. I left feeling happy and well taken care of and also the demeanor of the 2 staff members was respecful amd extremely positive. I WILL return to this location again.

Lovely LARA of London Bridge shop. Friendly, professional, caring service. I'll visit again soon. Thanks so much, x Christine

Fantastic staff support, patience and expertise- True professionals, thank you guys x

Evalena and Rojeen were so helpful at the London Bridge shop - I am absolutely delighted with the felt Easter bunnies and gardening piglets they helped me choose - their Willow twig tree display at the till has totally inspired me 😍

The staff was so kind! They didn’t have the jacket that I wanted in my size, so Valentina and Tanni called another store and were able to reserve the jacket for me. They went above and beyond to help me out, and they were a pleasure to chat with!

I want to compliment your incredible staff..Evalena and Alec…at your London Bridge store. I was looking for a tote bag I’d seen and they went out of their way to find the item, order it for me and handle the pick up as I’m an American tourist with time considerations. Bravo you. And they found locations for me in the States. These two were so incredible. Thanks!!!

Nice friendly store with great service.

I've been a loyal customer of FatFace for years but my recent experience at this branch has left me disappointed.

The manager, Alec, was unnecessarily rude and made unhelpful and condescending comments during our interaction. It felt like they were more interested in criticising than actually assisting, which made the experience very uncomfortable.

I've never had this experience at any store let alone at a FatFace store. Hopefully Alec works on improving how he interacts with customers.