Travelling to Lichfield is a great get out for me and my partner, it a great place to walk around and relax, grab a coffee and a bite to eat. My wife's natural habitat is a clothing shop lol.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff are so helpful and the products are of high quality. Nothing is too much trouble. There is always a friendly and smiley greeting and the advice is first rate. Xx
Företaget har svarat
Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... Se mer
Företaget har svarat
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Storbritannien
- 01543 264059
4,9
Utmärkt
222 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great material
Great material, great fit and very comfortable
Customer relations were second to none, served by a lovely young lady, very helpful knowledgeable and couldn’t have made my shopping experience any better than she did
10 juli 2023
Svar från FatFace - LICHFIELD
Thank you for your 5* review regarding your recent visit to our Lichfield store. It is great to read such positive comments regarding our lovely store crew. I'm pleased to hear you are enjoying the items you purchased, too. Have a lovely day! LB
Great shopping on the high street.
I started shopping with Fat Face last year. I’m a high street shopper, love our store in Lichfield. Really nice team, friendly helpful and fun. What more can you ask for. I have to shop on line sometimes when stock not available in store. Lovely styles colours and more important to me natural fabrics. All round awesome.
27 juni 2023
Svar från FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service
Always easy to use the web site to browse,choose & order items. Pleased with information being kept up to date & delivery status easy to track . The Lichfield store staff always friendly & helpful & displays are presented very well
15 juni 2023
Svar från FatFace - LICHFIELD
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you have had an enjoyable experience in our Lichfield store and that you found communication to be consistent on your order. I hope you continue to enjoy your shopping experience with us.
Take care, MM
My regular store is in Lichfield
My regular store is in Lichfield. Chris provides exceptional service, very personable and attentive.
The store arrangement is great, no clutter and great quality of clothing.
1 juni 2023
Omdöme utan inbjudan
Svar från FatFace - LICHFIELD
Hi Raminder
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Click and collect Ordered 2 items which were delivered to…
Ordered 2 items which were delivered to Lichfield shop . They arrived very quickly and got emails throughout the process. The staff in store were friendly and helpful
7 maj 2023
Svar från FatFace - LICHFIELD
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Excellent Lichfield store
Prompt arrival at store. Staff at Lichfield branch are always friendly and helpful. More than happy with my purchase. Thank you
2 maj 2023
Svar från FatFace - LICHFIELD
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Perfect fit for holidays
I ordered 2 dresses online which arrived promptly. They fit perfectly and exactly what I had been looking for with holidays in mind. I then ordered a third dress which I collected in store (Lichfield branch) where staff were very friendly and helpful.
23 april 2023
Svar från FatFace - LICHFIELD
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Svar från FatFace - LICHFIELD
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Svar från FatFace - LICHFIELD
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Online order collected in store
Ordered online as unfortunately didn't have size needed in store. Staff really helpful, checked other local stores and online for stock levels. Lovely customer service when collecting order from store too.
13 april 2023
Svar från FatFace - LICHFIELD
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Lichfield store - this is great to hear. Take care, BP
Good communication
31 mars 2023
Svar från FatFace - LICHFIELD
Hello Mark, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Svar från FatFace - LICHFIELD
Hi Helen,
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with service received.
Have a lovely day!
Take care, SK
I made my first online purchase with…
I made my first online purchase with click and collect to Lichfield store. It all worked very well, my purchase arrived quickly, the staff were helpful and friendly and I was pleased with what I ordered.
20 mars 2023
Svar från FatFace - LICHFIELD
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lichfield store.
Take care, JB
Great range of products and shop always…
Great range of products and shop always laid out in a relaxed non crowded way. A clean welcoming space.
8 januari 2023
Svar från FatFace - LICHFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Staff were engaging and very helpful.
14 mars 2023
Svar från FatFace - LICHFIELD
Hi Diane,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Good friendly service as always
16 mars 2023
Svar från FatFace - LICHFIELD
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lichfield store.
Take care, JB
Svar från FatFace - LICHFIELD
Hello,
Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online and hope you continue to enjoy shopping with us in the future
Take care - KS
Great service by FF
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love them.
Will buy again without doubt. Staff in store are so friendly and helpful.
27 november 2022
Svar från FatFace - LICHFIELD
Good afternoon, Sash
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lichfield store.
Take care, JB
Delivery was good
Delivery was good, return was easy and the staff at the Lichfield shop were really helpful. Disappointed with the product. They seem to have changed the fit on the Breton top. I have three of these bought a few years back but the sleeves on them now are too tight at the elbow. I am only 7 stone and was trying a size 10. Please go back to the original measurements.
15 november 2022
Svar från FatFace - LICHFIELD
Thank you for your review! We deeply appreciate your feedback and your comments will be fed back to our design team for future consideration. We are thrilled to hear that you have received wonderful service from our team, however and we will also share that with them! - RS
Friendly and helpful staff, good quality merchandise.
I have recently bought clothes, a bag and shoes from Fatface which are always good quality. I always find the staff in the different stores friendly and helpful which makes it a pleasure to shop in your stores.
21 oktober 2022
Svar från FatFace - LICHFIELD
Thank you so much for this review! We are always thrilled to receive such lovely comments like this, and we are so happy to hear that you had such a pleasant experience whilst shopping with us. Your comments will be fed back to our amazing team in store! - RS
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