Picked up my parcel quickly and efficiently and the lady at the till was very polite. Then I came back and returned one of the items which was again quick and easy. I was served by a very friendly... Se mer
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Det här tycker kunderna
We love FatFace, both online and our Lichfield store. The Lichfield staff are always very helpful and they offer real advice when asked. The clothing is very good quality and true to size. Thank y... Se mer
Företaget har svarat
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Se mer
Företaget har svarat
Excellent fast service for online order and subsequent return. The blouse was lovely but it looked white on the website and it was actually cream so had to return it.
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Storbritannien
- 01543 264059
4,8
Utmärkt
196 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent post to shop service picked chinos up from…
Excellent service picked chinos up from Lichfield shop. Great staff very helpfull friendly
30 mars 2024
Svar från FatFace - LICHFIELD
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you found picking up your order from our Lichfield store to be so easy and that the crew there were really helpful and friendly. I hope you continue to enjoy our products as much as we do.
All the best, MM
Svar från FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Ordered my jacket on line and collected…
Ordered my jacket on line and collected it from Lichfield. The staffs are always so pleasant and helpful and its a lovely store to look around.
22 mars 2024
Svar från FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love the quality of clothes in fat…
Love the quality of clothes in fat face. Staff were lovely.
28 februari 2024
Omdöme utan inbjudan
Svar från FatFace - LICHFIELD
Good Afternoon Janet,
Thank you for taking the time to leave us a review!
I am happy to hear you are pleased with the service provided and you are loving the quality of our clothing! We love to hear such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
Great Products
I shop at FatFace in Lichfield and the assistants are all great. The clothes are good quality and the sales give genuine reductions. I am very happy with my latest purchases.
6 februari 2024
Svar från FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your trip to our Lichfield store. It is so wonderful to read such lovely feedback! Take Care - TS
Fantastic service from Laura & Chris
Fantastic service from Laura & Chris.
Friendly and efficient.
15 februari 2024
Omdöme utan inbjudan
Svar från FatFace - LICHFIELD
Good Afternoon Jo,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Lichfield Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great quality jumper
Website easy to use for ordering. Used the click and collect service which was really quick. The quality of the jumper was great as always. Really pleased with my product, well done Fatface.
2 februari 2024
Svar från FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - LICHFIELD
Good Afternoon Andrew,
Thank you for taking the time to leave us a review!
I am happy to hear you are loving your new Fat Face jacket! We love to hear such positive feedback from our customers, it really means a lot to us!
We look forward to welcoming you back soon!
Kind Regards, JW
Friendly and helpful staff
20 januari 2024
Svar från FatFace - LICHFIELD
Good Morning,
Thank you for taking the time to leave your feedback.
I am glad to read such positive comments regarding our staff.
Have a great day! - GM
Never fail to deliver quality
Whether online or visiting our local store in Lichfield. The website is easy to use and staff are always happy to help and looking happy in their work place.
I love the clothes, styles for me and my fiancee. fatface have always delivered on top quality clothes. 👏.
6 januari 2024
Svar från FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face clothing never lets you down
Fat Face clothing never lets you down
Great quality and always consistent
.Easy to order and super service
5 januari 2024
Svar från FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service from start to finish…
Excellent service from start to finish and a quality pair of jeans to wear thanks to an amazing sale 👖. I would definitely shop with Fatface again.
29 december 2023
Svar från FatFace - LICHFIELD
Hello Jennifer
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Staff friendly & helpful
29 december 2023
Svar från FatFace - LICHFIELD
Hello Jude
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - LICHFIELD
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with online shopping the…
Very happy with online shopping the style and fit of my coated trousers
1 december 2023
Svar från FatFace - LICHFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Delivered quickly to store and staff…
Delivered quickly to store and staff very helpful
27 november 2023
Svar från FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great style, great service
Had been eyeing up a this tankini and high waist bikini bottoms on line for ages so decided to order and had them delivered to my local store as I knew there was a likelihood of returning them.
They were quick finding them for me and I was able to try on. Although the style was great I’m afraid I didn’t care for the fabric ( which of course you can’t feel online!) so returned them there and then without fuss- I didn’t even need to produce the card I’d bought them on.
All in all a good experience although I didn’t buy in the end. Please produce more of these style swimsuits though- great for those with pregnancy stretch marks and/ or long in the body- but in a less shiny, more robust feeling fabric!
26 november 2023
Svar från FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy With My Online Order Experience
Easy order process and relatively quick delivery to my local store. As always the in store staff were lovely when I went to collect my parcel. Would order online again if the item or my size was not in the store.
8 november 2023
Svar från FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality product and excellent service
Great quality Airlie top and excellent service at the store. I popped in on the off chance that my order had been delivered, even though I'd not had an email. The guy who served me checked the system, but my order wasn't showing. So, he went to the store room to double check, and found my order. He was welcoming, efficient and wanted to help 👍🏼
11 november 2023
Svar från FatFace - LICHFIELD
Hello Neil,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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