It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Saw a jacket I liked and was able to try one one. Bit disappointed there was no way to buy in store with an on-line discount code. Thought I'd be able to order online and pick up one from in shop whi... Se mer
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Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Se mer
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Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Storbritannien
- 01768 780910
4,9
Utmärkt
137 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
FatFace Keswick - Brilliant Service!
A big thank you to Ria for an amazing shopping experience for our autistic son. Ria went above and beyond to make the shopping experience calm and fun and inclusive. Thank you so much! x
9 april 2024
Omdöme utan inbjudan
Svar från FatFace - KESWICK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Pleasant shopping experience and staff…
Pleasant shopping experience and staff were very helpful
21 mars 2024
Svar från FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent quality at good and fair price
Good products at good price with excellent staff
20 mars 2024
Svar från FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The staff at the Keswick store were…
The staff at the Keswick store were superb. Great customer service and a really warm welcome. Our visity was on Sunday 10th Feb.
11 februari 2024
Omdöme utan inbjudan
Svar från FatFace - KESWICK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love fatface the people who work there…
Love fatface the people who work there are very helpful, approachable, nothing is to much trouble, they must love there job
2 februari 2024
Svar från FatFace - KESWICK 2
Good Afternoon Gilly,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Keswick Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Very good service at Keswick
Very good service at Keswick Helpful with returns and refund so I could get alternative jumper online as none in store
Very happy
8 januari 2024
Svar från FatFace - KESWICK 2
Good afternoon,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Helpful
Helpful, friendly staff, very patient in store, quality items with beautiful detailing, as always!
27 december 2023
Svar från FatFace - KESWICK 2
Hello Lesley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - KESWICK 2
Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy online ordering to Store & subsequent return.
Easy online ordering for delivery to Store & subsequent return of unwanted items via Store.
29 november 2023
Svar från FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fabulous comfy boots…
Fabulous comfy boots that you want to wear all the time.
Collected from store. So easy and Hassal free
23 november 2023
Svar från FatFace - KESWICK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always an excellent experience
Always an excellent experience, staff friendly and helpful, store laid out well, my favourite place to visit whenever I need anything, or a gift idea for anyone.
18 november 2023
Svar från FatFace - KESWICK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Staff Positive Attitude Stands Out!
I'd like to say that the staff at the Keswick branch were especially helpful, shout out to Elizabeth who persevered with my lack of colour matching skills and put me right! A lovely store, great display and felt very relaxed whilst making some Christmas present choices. Thank you to all that helped me!
24 november 2023
Omdöme utan inbjudan
Svar från FatFace - KESWICK 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Shopping Exy
A great shopping experience in a well equipped shop with great displays of clothes and accessories. The Keswick shop is very central and the staff are friendly and helpful. Bought a lovely rucksack/bag and another Breton top.
4 november 2023
Svar från FatFace - KESWICK 2
Hello Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fast delivery to my local fat face…
Fast delivery to my local fat face Keswick and great customer service
8 november 2023
Svar från FatFace - KESWICK 2
Hi Sharron
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My wife and I were in the Keswick shop…
My wife and I were in the Keswick shop and the staff could not have been more helpful, they checked to see if what we were after was available in any of your other branches. If this is a sample of all your shops then I have to say it is a pleasure to shop at Fat Face.
2 november 2023
Svar från FatFace - KESWICK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fat face make the best pyjamas with good buttons
Fat face make the best pyjamas and slippers in town. They outdo the others with their important attention to little details. For instance their buttons do up easily because they are not made of thick cheap plastic so if they are going through a loop they just slip through with no frustration and tugging. (When on the nape of the neck it avoids a one handed wrestling match.)
30 oktober 2023
Svar från FatFace - KESWICK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to order on line and pick up at…
Easy to order on line and pick up at local store was a breeze. Lovely staff too boot!
17 oktober 2023
Svar från FatFace - KESWICK 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Five Stars for Fiona!
Went into Fat Face, Keswick today for a nosy around and found some trousers I fell in love with, but unfortunately the largest size they had on the floor was a bit too small for me. I went and asked at the counter if they had a larger and was served by a young girl (I think her name is Fiona) who set up to have the correct size delivered to my address. She reassured me that this is common request because they only display middle range sizes on the floor. This was comforting as, although I don't experience many insecurities with my size, I appreciate others may feel embarrassed or ashamed about asking. Fiona was incredibly helpful and friendly, making sure she had all the details correct for my home delivery and showing interest in my personal life. A lovely person and she made our visit 100% worth it. Thank you :)
8 oktober 2023
Omdöme utan inbjudan
Svar från FatFace - KESWICK 2
Good afternoon, Katie
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Keswick store.
Take care, JB
Easy order & collection.
Easy order. Delivered to store. Notified when in store. Helpful staff.
19 september 2023
Svar från FatFace - KESWICK 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great company
Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Glasgow store. Really pleased with product - good quality, value for money and efficient service. Will certainly look at Fatface for future clothing/footwear.
18 september 2023
Svar från FatFace - KESWICK 2
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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