It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something on... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon... Se mer
Företaget har svarat
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
Företaget har svarat
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
16 Dock Square, ME 04046, Kennebunkport, Maine, USA
- 1207 204 2023
4,1
Bra
8 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Your store manager Sandy is lovely
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
24 april 2024
Omdöme utan inbjudan
Svar från FatFace - KENNEBUNKPORT ME
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I am a regular at fat face…
I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon also !! Thanks Dee for your experience!!!
2 oktober 2023
Omdöme utan inbjudan
Svar från FatFace - KENNEBUNKPORT ME
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returning an item
It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something online that was too big, paid by credit card, returned it to my local store. The clerks were reluctant to exchange it, but did when I pointed out the above. They were not particularly courteous. I wan not happy about that.
14 augusti 2023
Svar från FatFace - KENNEBUNKPORT ME
Hello Kathryn
Thank you for your review.
I am so sorry to hear of your recent experience in our Kennebunkport store. I can confirm that this will be followed up with the store and the appropriate action will be taken.
EP
FatFace KPT is THE BEST
FatFace KPT is THE BEST. It is the friendliest shop in town, Dee and Brandon are phenomenal. Every time I go in, they are so helpful, knowledgeable and bend over backwards to help you find whatever it is you are looking for. They are so honest, and never pushy. I can not say enough good things about this location. If you are ever in Kennebunkport, you must stop in and check them out. It is my go-to store. They are even pet friendly! They always give our dog Charlie a treat. Can’t beat it.
12 juni 2023
Omdöme utan inbjudan
Svar från FatFace - KENNEBUNKPORT ME
Hi Nancy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shipping was quick and the sale deals…
Shipping was quick and the sale deals were great. Quality seems good but i just got my stuff so cannot really know how it will wear
30 april 2023
Svar från FatFace - KENNEBUNKPORT ME
Hi Susan
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love the style
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
26 oktober 2022
Svar från FatFace - KENNEBUNKPORT ME
Hi Jamie,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us.
Take care – KS
Ordered online and had to return in…
Ordered online and had to return in Kennebunkport, ME. The gentleman was so pleasant. Can’t say enough!
12 november 2022
Svar från FatFace - KENNEBUNKPORT ME
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Ellen was friendly
Ellen was friendly, had a nice sense of humor and helpful! Merchandise is great and sale prices for quality items very much appreciated.
6 juni 2022
Omdöme utan inbjudan
Svar från FatFace - KENNEBUNKPORT ME
Good Afternoon Maria
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kennebunkport Store. Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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