Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for. Items on sale are all beautifully presented and the whole atmosphere created by the staff was very... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Plea... Se mer
Företaget har svarat
I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift vouche... Se mer
Företaget har svarat
Terrible delivery by Evri - parcels dropped behind our gate down the drive - which is away from the house - one of the parcels is fragile - would never had known unless I read my emails - they would... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
12 The Square, TD57HH, Kelso, Lothian, Storbritannien
- 01573 228762
4,8
Utmärkt
70 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - KELSO
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent service
Excellent service, well informed messages, prompt service and welcoming staff in store when I went to collect my package. And very happy with my purchases
12 augusti 2023
Svar från FatFace - KELSO
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
I can only afford to buy in the sale…
I can only afford to buy in the sale and it never disappoints!
10 augusti 2023
Svar från FatFace - KELSO
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Friendly staff
Friendly staff, great new stock, quality garments, reasonable prices. Always helpful with returns which are processed and refunded extremely quickly.
28 maj 2023
Svar från FatFace - KELSO
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD
the staff are very pleasant and helpful…
the staff are very pleasant and helpful and it helps you sell a great product
1 maj 2023
Svar från FatFace - KELSO
Hi Thomas thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
So easy
Online shopping is so easy with fat face and free delivery to local store in 3 days fantastic service I would recommend to anyone
26 april 2023
Svar från FatFace - KELSO
Good afternoon, Agnes
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly in store. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Svar från FatFace - KELSO
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Very Easy Click and Collect from Store.
This is the first time I have used Click and Collect from store. The assistant was extremely pleasant and helpful
I will certainly use this service again .
20 april 2023
Svar från FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent quick delivery without any…
Excellent quick delivery without any dramas. Followed with smooth interaction in Kelso store.
16 april 2023
Svar från FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Click and collect worked perfectly
Click and collect worked perfectly. Staff opened my parcel so I could try on item and ensured I was happy with it.
14 april 2023
Svar från FatFace - KELSO
Thankyou so much for your review and we are so pleased to hear you had such a great experience with our click and collect service! All the best :) BP
Great products
Found what i was looking for and staff nember was very polite and courteous
18 oktober 2022
Omdöme utan inbjudan
Svar från FatFace - KELSO
Good afternoon, Denise
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Kelso store.
Take care, JB
Friendly and helpful service ..
28 maj 2022
Omdöme utan inbjudan
Svar från FatFace - KELSO
Good Morning!
Thank you for taking the time to post a 5 star review. I am happy to hear you are content with our service. We look forward to your future custom -KC
Love this shop very pleasant staff and…
Love this shop very pleasant staff and very helpful
3 februari 2022
Svar från FatFace - KELSO
Good Afternoon Audra
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kelso Fatface store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a nice weekend.
- EP
Good shop selling quality clothing
Good shop selling quality clothing, helpful friendly staff
1 februari 2022
Svar från FatFace - KELSO
Good afternoon William,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.
Have a lovely day!-CA
lovely quailty and lovely trusted…
lovely quailty and lovely trusted service thank you
29 november 2021
Svar från FatFace - KELSO
Hi Elizabeth, thank you for your 5* review. I am really pleased to hear that you had such a positive experience whilst shopping with us recently. We look forward to welcoming you back again soon :)
All the best, LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.