Your help desk were great, the item was delayed because Everi your courier is so useless in rural areas but he managed to reorder ad get the delivery to me. Needless to say Everi didn't deliver to my... Se mer
Företaget har svarat
Plats
Byt platsUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff helpful with out being pushy. The store always looks clean and well presented Love the clothes and material. Both myself and my partner spend to much time and money with FatFace 😂
Företaget har svarat
The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... Se mer
Företaget har svarat
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was re... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, Storbritannien
- 01432 265404
4,7
Utmärkt
124 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good experience in the Hereford…
Very good experience in the Hereford store today Nia was so helpful nothing was too much trouble , really good experience so helpful thank you Nia.
12 december 2025
Omdöme utan inbjudan
Svar från FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service from start to collection
Ordering and delivery to store very easy. Lov in store assistant on picking up as I was little late collecting.
7 december 2025
Svar från FatFace - HEREFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
A visit to the Hereford store was…
A visit to the Hereford store was extremely beneficial.
Ali was the assistant that helped my wife making a selection of garments and accessories. She was wonderful and very caring. offering advice and generally being so helpful. The other members of staff were extremely nice and caring too.
11 oktober 2025
Omdöme utan inbjudan
Svar från FatFace - HEREFORD 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hereford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Still waiting for my order over a week…
Still waiting for my order over a week now and don’t know what’s happening!
16 augusti 2025
Svar från FatFace - HEREFORD 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Outstanding shop.
What a lovely shop. The quality of clothing is superb and the Staff make shopping for anything a joy. Karen and her amazing staff you take away all the drudgery of shopping for clothes with sound advice and always with a smile. This is the second review I have left and they deserve a well done from - not the best shopper that comes in. Thank you again ladies.
18 juli 2025
Omdöme utan inbjudan
Svar från FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - HEREFORD 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent experience
I had an excellent experience in fat face branch of hereford due to the fantastic sales person Beth.
Beth has very good way of dealing with customers.. really sppreciated
5 juli 2025
Omdöme utan inbjudan
Svar från FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Outstanding
Fat face in Hereford is the most friendly FatFace outlet I have ever visited. They were extremely courteous, and could not do enough to help. The manager and her staff could not have done more - it was a pleasure to shop there and I will most certainly be buying more. Outstanding staff and just as important outstanding clothes. Thank you very much. Caroline.
4 juli 2025
Omdöme utan inbjudan
Svar från FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect item and speedy delivery.
31 mars 2025
Svar från FatFace - HEREFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bright trainers for the spring
I spotted these trainers in the shop window, but had no time to shop at that time. I ordered on line and opted to have them delivered to store. Perfect for me and no hassles. The trainers are fabulously comfortable and the colour combo at the heel, striking.
24 mars 2025
Svar från FatFace - HEREFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Ordered online as shop did not have in…
Ordered online as shop did not have in stock, came quickly and communication was great. Team in the store very welcoming when I went to collect. The jacket I ordered was great and very good value for money
4 december 2024
Svar från FatFace - HEREFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and wasy to order and kept fully…
Quick and wasy to order and kept fully informed. Hereford store had the item close and ready to hand.
18 november 2024
Svar från FatFace - HEREFORD 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant Cords
A very easy process to order and return. Staff lovely and helpful Ordered 2 size's of Cords really comfortable and good quality
6 november 2024
Svar från FatFace - HEREFORD 2
Hello Joanna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good value pretty top
22 augusti 2024
Svar från FatFace - HEREFORD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - HEREFORD 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordering is user friendly and Great…
Ordering is user friendly and Great delivery service
28 juni 2024
Svar från FatFace - HEREFORD 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order!
Take care. -GM
Ordering clothes made easy!
I placed my order online abd was informed at every stage until I collected the item in my chosen store.
However, whilst in the store, I noticed that the single item I had ordered was on a 3 for 2 offer. Staff were so helpful and friendly and refunded my order and then processed my purchase on the 3 for 2 offer. I am very pleased with the quality and design of the items.
5 juni 2024
Svar från FatFace - HEREFORD 2
Hi there,
Thank you for taking the time to leave your 5* review!
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your new socks and look forward to welcoming you back soon.
Take care. -SM
Svar från FatFace - HEREFORD 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very easy to order and collect
Very easy to order and collect. The order came quicker than originally stated. Quality of the product is excellent
29 april 2024
Svar från FatFace - HEREFORD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.