I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Se mer
Företaget har svarat
In store at Harrogate, v helpful, efficient & friendly staff; especially when a query arose as I purchased a garment. Situation resolved & Clear advice given . Very happy with purchase. Highly rec... Se mer
Företaget har svarat
Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Storbritannien
- 01423 538773
4,8
Utmärkt
136 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
That the staff understood the issue…
That the staff understood the issue immediately without hesitation
17 september 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The jeans i ordered fit perfectly
The jeans i ordered fit perfectly. The package came the next day.
Thankyou
12 september 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality products and very…
Good quality products and very efficient friendly staff in the store in Harrogate
12 september 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Refund without any hassles.I ordered a blouse but it was too small…
I ordered a blouse but it was too small so took it back to the shop. The assistant was very pleasant and I got a refund without any problem.
21 augusti 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect from local…
Easy to order and collect from local store.
Very helpful assistant in store too.
4 september 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A good selection of clothes in my size…
A good selection of clothes in my size at a good price and also suitable for upcoming out-of-season holidays.
1 september 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and great service
Staff very friendly and helpful. My parcel was produced quickly and I was on my way. Staff asked if I needed to try anything on, I was more than welcome. Brilliant service. Thank you
20 augusti 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Easy to order online and collect in store from very helpful and pleasant staff
Very happy with fit and quality and style of product
13 augusti 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What is there to say?
I saw what I liked, paid for them and lo and behold in a few days I was able to collect them from my local FF store, these days a very common transaction.
13 augusti 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery & ordering in store in…
Fast delivery and ordering in store in Harrogate. Super helpful assistant & top marks for a smiley face 👍
11 augusti 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
In store at Harrogate
In store at Harrogate, v helpful, efficient & friendly staff; especially when a query arose as I purchased a garment.
Situation resolved & Clear advice given .
Very happy with purchase. Highly recommend.
15 juli 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good prompt service
Good prompt service. I enjoy browsing the website looking for new styles etc.
25 juni 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery
Quick delivery. Ordered in store, so convenient. Staff friendly, helpful. I'd give 10 if I could.
8 juni 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visit many Fatface shops and always…
We visit many Fatface shops and always have a good feel good time here at Harrogate.
The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean tidy and well maintained. I pretty much always find something new!
Excellent place! X
6 juni 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A lovely member of staff in your…
A lovely member of staff in your Harrogate store went out of her way to help and I really valued her advice.
23 maj 2026
Svar från FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shopping made easy
Easy-to-use and order on line
Collected from my local shop
Plesant staff member
5 maj 2026
Svar från FatFace - HARROGATE
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.