I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My local branch of Fat Face, which I patronise quite often is great to visit. The staff are very welcoming and friendly and only too willing to help eg If I am unable to find the size I am looking... Se mer
Företaget har svarat
I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... Se mer
Företaget har svarat
Ordered online and quick delivery to store. Easy collection. Very friendly staff. Swimming costume item is a perfect fit. Same as last years just a new design/pattern so I was sure it would fit. Gre... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, Storbritannien
- 01684 569076
4,9
Utmärkt
107 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My favourite shop
My favourite shop! Staff really helpful and friendly in the Malvern branch. We'll done!
28 oktober 2022
Svar från FatFace - GREAT MALVERN
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.
Take care, JB
Customer service was excellent
Customer service was excellent, found exactly what I was looking for thanks to India and the rest of the team who were all incredibly friendly. A great shopping experience, would recommend popping in.
23 oktober 2022
Omdöme utan inbjudan
Svar från FatFace - GREAT MALVERN
Good afternoon, Christopher
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.
Take care, JB
Staff at my local shop are always very…
Staff at my local shop are always very welcoming and helpful. A pleasure to go into store.
4 oktober 2022
Svar från FatFace - GREAT MALVERN
Thank you for your lovely review. We are always 100% committed to providing a fantastic service to all customers. This information will be sent over to our crew in store :) - RS
Great service and beautiful clothing!
I bought my jumper on line. It arrived quickly and was beautifully packaged.
Sadly much too big otherwise lovely!
No problem with the return process and the smaller replacement also arrived sooner than expected and was lovely and the great quality I have come to expect from Fatface clothing. Thank you!
28 augusti 2022
Svar från FatFace - GREAT MALVERN
Hi Linda, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Travis and his team are exceptional and…
Travis and his team are exceptional and are always hugely welcoming and helpful. They clearly know the brand well, their shop well and their customers including the regular ones! Always a pleasure shopping in this store.
26 augusti 2022
Svar från FatFace - GREAT MALVERN
Hi Lisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My friendly local Fatface!
It's my local Fatface, and I bob in whenever I'm passing to see what's new on the hangers. I'm always greeted in a friendly way. Staff offer help when needed, but are never intrusive or pushy.
5 augusti 2022
Svar från FatFace - GREAT MALVERN
Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Have a great day! KS
Very easy transaction
Very easy transaction, goods arrived quickly & exactly as described.
4 juli 2022
Svar från FatFace - GREAT MALVERN
Hi Deborah, Thank you so much for your review and I hope you have a lovely day! - ES
Wallet
The product was slightly delayed in being delivered by everi but it did eventually come that's why I gave the 4 stars instead of 5.
14 juni 2022
Svar från FatFace - GREAT MALVERN
Hi Sophie
Thank you for taking the time to leave a review. It is lovely to hear that you are happy with your item. I am sorry to her that it was delayed slightly - I will certainly feed this back.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further.DW
Svar från FatFace - GREAT MALVERN
Hi Harvey
I am so happy to read what a positive experience you had in our store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Breton t-shirts.
I love Fatface breton t-shirts, I have eight now in different colours. They wash well and last for ages.
3 februari 2022
Svar från FatFace - GREAT MALVERN
Hi, Thank you for the great review. So pleased you love our Breton tops and love that you have a collection building. Thank you for being a loyal customer. LM
Really helpful and friendly staff
Really helpful and friendly staff. The store is well laid out and always clean and tidy. I can usually find what I want, there seems to be more available here than in larger stores.
28 januari 2022
Svar från FatFace - GREAT MALVERN
The Great Malvern store will be delighted to read your lovely comments thankyou CP
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.