I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... Se mer
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Det här tycker kunderna
when I collected my parcel from a local FatFace store, I was able to return it and purchase a replacement all at the same time...brilliant
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I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Se mer
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I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
51 The Borough, GU9 7NW, Farnham, Surrey, Storbritannien
- 01252 714790
4,7
Utmärkt
126 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent jumper and fast delivery 👍
13 december 2023
Svar från FatFace - FARNHAM
Hello Dave
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - FARNHAM
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality products
Good quality products in the sizes requested. First time use of online order from this company was less easy as thrown back to top of screen after first item and had to search all over again for next item
18 november 2023
Svar från FatFace - FARNHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Order was fast and stress free pick up…
Order was fast and stress free pick up - lovely quality as always
27 november 2023
Svar från FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love the kids clothes and great service
Love the shop, great service and love the kids clothes
24 november 2023
Svar från FatFace - FARNHAM
Good afternoon, Emma.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
Svar från FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff are always really helpful and…
Staff are always really helpful and great fat face now do click and collect.
22 november 2023
Svar från FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Svar från FatFace - FARNHAM
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent online ordering both delivery and store pickup. Kept up to date all along the way.
14 november 2023
Svar från FatFace - FARNHAM
Good Afternoon Carol,
Thank you for taking the time to leave is a review!
I am so happy to hear about your instore shopping experience, aswell as your online experience! it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Kind Regards, JW
Great Brand
Great products great service have shopped with FatFace for years my favourite clothing brand for all the above reasons.
4 november 2023
Svar från FatFace - FARNHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Overall experience and the items were…
Overall experience and the items were all superbly done…fit very well
25 oktober 2023
Svar från FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering and good communication
Easy ordering and good communication. Jeans fit well and are comfortable. Great price in the sale too!
19 oktober 2023
Svar från FatFace - FARNHAM
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great quality
Great quality, lovely designs for every season. Fatface is my favourite high street brand, never disappoints! Went to Farnham branch to pick up my order, friendly and helpful staff.
17 september 2023
Svar från FatFace - FARNHAM
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Great shorts at a good price
Well made shorts that look great and were delivered in store very quickly.
8 september 2023
Svar från FatFace - FARNHAM
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Good service in store
Good service in store , great products , and prompt delivery with my on line order ,
7 september 2023
Svar från FatFace - FARNHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Click & collect system not working in…
Click & collect system not working in Farnham store.
Items excellent
Just frustrating time wasting for staff & myself
30 augusti 2023
Svar från FatFace - FARNHAM
Hello Jean
Thank you for taking the time to leave your review.
I am sorry to hear that you have had some troubles with the click and collect system. I cannot see that you have contacted us regarding this, so if you wish to discuss this further, please don't hesitate to email us at customerservices@fatface.com
Thank you, LE
Svar från FatFace - FARNHAM
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online for delivery to a local store.
Ordered a Brooke zip-hoodie online for delivery to a local Fatface store as there's no next-working-day delivery option (I have to plan my deliveries around work). The process was easy and the girls in-store were friendly and efficient - you can't ask for more! :-)
20 augusti 2023
Svar från FatFace - FARNHAM
Hi Jonny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great price- lovely suit and great…
Great price- lovely suit and great customer service in the farnham shop
16 augusti 2023
Svar från FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I had my order delivered to the store
I had my order delivered to the store so I could try the items on. If they were not ok I could easily return them.
It was quick service in the shop and I had no returns.
13 augusti 2023
Svar från FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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