Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... Se mer
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Plats
Byt platsUnit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB
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Det här tycker kunderna
That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... Se mer
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Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... Se mer
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Ordering online is so easy… managed to get some lovely jackets and a jumper in the Outlet so they were in the sale and then had them delivered to store so no p&p!!!
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, Storbritannien
- 01386 443928
4,7
Utmärkt
114 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional
Exceptional staff as they refunded an online purchase & replaced another in a different size. Helpful, friendly & nothing was too much trouble..
29 maj 2023
Svar från FatFace - EVESHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great sales staff.
Great sales staff.. Very very helpful and friendly.. Just like service used to be.. Great clothes and very dog friendly.. What a lovely shopping experience.. Well done
2 juni 2023
Omdöme utan inbjudan
Svar från FatFace - EVESHAM
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - EVESHAM
Hi Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes
Lovely clothes, easy online service and free easy returns to fat face Evesham. Really friendly happy staff, always no problem returning items to this store, with helpful staff. Very happy. Thank you.
28 april 2023
Svar från FatFace - EVESHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I like Fatface but ...
I like Fatface but ordering into store didn't meet my expectations. No acknowledgement to say my parcel had arrived and despite me calling to check and being told my parcel had arrived , when I went to collect the following day there was more confusion as to whether it was actually there or not ? It turned out that it was..
20 april 2023
Svar från FatFace - EVESHAM
Good afternoon, Jason
Thank you for taking the time to leave us this review.
Of course. I totally understand your frustration, please be assured your custom and feedback is important to us.
With the relaunch of Click n' Collect, as you can imagine we still have a few issues to iron out. Our team continue to work very hard to prevent these kind of issues from happening, to ensure our customers have a great experience shopping online with us. I am sure your next purchase with us will run smoothly and we look forward to you shopping with us again soon. JB
Love fat face clothes
Fat Face, always great fit. If the description says L. M or S. it’s exactly that.
16 april 2023
Svar från FatFace - EVESHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I rang the store and they had my size…
I rang the store and they had my size in stock. They put it away for me while i drove over to collect it
15 april 2023
Svar från FatFace - EVESHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Prompt delivery to the Evesham shop I…
Prompt delivery to the Evesham shop I chose.
The staff very helpful when I went to collect my order.
26 mars 2023
Svar från FatFace - EVESHAM
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely sales staff 🤩
15 januari 2023
Omdöme utan inbjudan
Svar från FatFace - EVESHAM
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great service by a cheerful assistant…
Great service by a cheerful assistant Only went in store for a pair of socks but came away with a pair of boots as well
6 januari 2023
Omdöme utan inbjudan
Svar från FatFace - EVESHAM
Thank you so much for your 5* review! We hope that you love your new items and we will be more than happy to share this with our amazing team in store! - RS
Alway well made products and excellent…
Alway well made products and excellent customer service
4 december 2022
Svar från FatFace - EVESHAM
Hi Glenn, Thank you for your review. So great to hear such good feedback. CD
Good choice of clothing
Good choice of clothing in my size .
Clothing is well sized and not skimpy
Staff very friendly and helpful
29 oktober 2022
Omdöme utan inbjudan
Svar från FatFace - EVESHAM
Good Afternoon Sarah
Thank you for sharing your recent experience in our Evesham store with us. Please be assured that I have passed this onto the crew members involved for you.
EP
Excellent service from sho to delivery
30 augusti 2022
Svar från FatFace - EVESHAM
Good afternoon,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the service you received. Have a lovely day! - ES
Helpful and friendly staff
I visited this store looking for a particular dress that I’d seen on line. Unfortunately, the dress was out of stock in the colour I wanted. The shop assistant was extremely helpful and friendly; she ordered this for me in store and arranged delivery to my home address. It was a positive experience for me and a fine example of great customer service. Thank you 😊
21 augusti 2022
Svar från FatFace - EVESHAM
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lovely hoodie, fantastic Customer Service
Lovely hoodie, ordered online as not In stock in my local store, it arrived quickly but faulty. Have bought lots from Fatface and never had problems with the quality before, took it back in store and the super helpful and friendly staff quickly refunded and reordered another one which was sent directly to my home free of charge. Fantastic service and the final hoodie is perfect, lightweight great for all weather, love it!
13 augusti 2022
Svar från FatFace - EVESHAM
Good afternoon, Lucy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again our store soon.
Take care, JB
I bought 2 pairs of chino’s one of…
I bought 2 pairs of chino’s one of which was clearly under a 20% discount. When I went to pay I was told it was only the shorts, this was totally unclear.
I did pay full price for both as it’s what I wanted & rate the quality. When I wanted to take the clip type hangers holding the chino was told “not allowed to have the hangers” really strange & this has not happened to me at other stores, a bit disappointing.
28 juni 2022
Omdöme utan inbjudan
Svar från FatFace - EVESHAM
Hi Bob
Thank you for taking the time to leave a review. I am sorry that it was not made clear which items had 20% off and that you could not keep the hanger. I will certainly feed this back to the store to make it clearer in future. In the meantime I am glad you love the quality of our items and hope you love the chinos.
Have a wonder full day :) DW
Fatface Evesham branch
I love shopping at Fatface Evesham branch . Staff are always veer helpful and polite. I find the clothes sometimes overpriced given the material and where it is made but on the whole good selection and trendy in terms of latest fashion.
14 juni 2022
Svar från FatFace - EVESHAM
Good Morning Valdimira
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Evesham store. Please be assured that this will be passed onto the crew members involved for you.
Have a lovely day.
EP
Lovely staff
The staff at Evesham are always so helpful and friendly. For someone who is self-conscious and hates shopping it is so good that staff go the extra mile to make you feel at ease and help with making good choices. Thank you
31 maj 2022
Svar från FatFace - EVESHAM
Good Afternoon Rosa
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Evesham store.
Please be assured that I have passed this onto the crew members involved for you.
EP
Fabulous customer service
Once I had found what I was looking for, the assistant went and found them in another colour from the back of the store. Excellent customer service.
14 mars 2022
Svar från FatFace - EVESHAM
Hi Tracey
Great to hear about your visit to our Evesham store and that you were able to get what you were looking for. I will pass on your comments to the team there. Enjoy your day. MJ
Great choice top quality
My local fatface store is located at The Valley Evesham, the staff in this store are amazing, so friendly and helpful, the customer service is brilliant , the store itself is spotless and always looks tidy and cared for, the choice of the clothing is great considering it isn’t a huge shop, it saves me a trip into a town centre and parking is free with no time limit, I would recommend this store 😊
12 mars 2022
Svar från FatFace - EVESHAM
Hi Gail
Thank you for your 5 star review. It's wonderful to hear that enjoy visiting our Evesham store so much. Great to know that the team there are doing a great job looking after you and providing you with what you need. I will pass your very positive feedback onto them. Have a lovely day. MJ
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