Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Se mer
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... Se mer
Företaget har svarat
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Storbritannien
- 01179 500638
4,8
Utmärkt
230 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy online ordering
I found it easy to order online and choose a convenient store pick up date.
I was kept up to date on the progress of my order.
It was quick and efficient when I picked up my parcel. The item is perfect.
15 mars 2026
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the style of the dress bought last…
Love the style of the dress bought last year in the two colours.and now bought this seasons dresses in both colours very flattering on .
30 januari 2026
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great online service
Great online service, easy to navigate, regular updates regarding ordered clothing.
In store service is straight forward and friendly.
19 januari 2026
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My shopping experience with Fatface
I had a very positive shopping experience with Fatface. Quick online communication and preparation of item, a pair of slippers, to be collected. The slippers were a good fit and corresponded to the product description.
19 januari 2026
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience
They have a very customer service instore and online. Always friendly and helpful.
4 januari 2026
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered very easily and picked up from…
Ordered very easily and picked up from store! Took back the following day items that were not suitable and refunded without any fuss! Assistant was very helpful and pleasant!
4 januari 2026
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face Cribbs Causeway
Fat Face Cribbs Causeway has a great in store selection of their clothing ranges, both male and female. They accept online orders for collection, and this is a useful service I've used a number of times. The staff are always friendly and helpful. I'd recommend shopping there.
3 januari 2026
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had the item delivered to the store
I had the item delivered to the store. Communication was good. It arrived a day later than expected but all was resolved quickly
11 december 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer Service
The staff in the store are always friendly, pleasant and polite. If for any reason you have to ring Customer Service the phones are answered quickly and again always friendly and politely.
13 december 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought an embroidery top online
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel.
When I arrived to fat face in cribbs cause Bristol for collecting, I was told that the parcel was not there.
So I came down to NEXT at cribs, where the parcel was found.
Awful service of notification. There was no option to collect the parcel from NEXT in Yate which could have been more convenient for me.
7 december 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello,
Thank you for your review.
Upon investigating your order, we can see that you did indeed select for your order to be collected from NEXT and not a FatFace store,
Thank you, LE
Easy ordering
Easy ordering. Lovely snood bought for a friend who does lots of dog walking. She was thrilled with it.
Staff at click & collect store always friendly & helpful
4 december 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect Seahorse Jumper
Ordered blue seahorse jumper online to be picked up in store. Quick delivery to store and h and friendly staff. Jumper is gorgeous
5 september 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service: I picked up my order from the Cribbs Causeway store and the person who served me was delightful, finding my order very efficiently, and being friendly and helpful, making the experience a joy. The socks look great too! THANK YOU.
20 augusti 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and pleasant staff nothing…
Very helpful and pleasant staff nothing to much trouble thank you
11 augusti 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous dress
Fabulous dress. Perfect fit and great quality Delivered for collection quickly
15 augusti 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Goods arriving in good time ….
31 juli 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at FatFace
Incredibly helpful staff, who cannot do enough to help. Great product knowledge and customer service. Great store, well stocked, clean and tidy.
6 augusti 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from ordering to receipt…
Great service from ordering to receipt and returns.
Great quality clothing with accurate sizing and stylish designs. Very friendly and helpful retail staff. Highly recommend.
31 juli 2025
Svar från FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.