Lovely clothes, easy and quick to order. I had my order delivered to a nearby store so I could try them on. A couple of things I ordered in two sizes, to ensure I got the best fit, and those that I ne... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bi... Se mer
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Great experience in the Cowbridge store. Both ladies were helpful and assisted with opinion on an outfit I tried on. Prefer this smaller store to the one in Cardiff city centre as there is a more pers... Se mer
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I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, Storbritannien
- 01446 771943
4,7
Utmärkt
86 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service and quality items
Items arrived quickly at store. I was emailed upon arrival. The staff had my goods ready for me when I arrived.
Really happy with all of my items. All excellent quality and exactly as described 😊
17 juni 2025
Svar från FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Lovely, comfortable top in an eye-catching bright blue shade
Prompt delivery to store. Lovely bright blue top in soft jersey material. Item true to size.
29 april 2025
Svar från FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jeans
Loving the jeans have actually found a style that fits nice. Just ordered my second pair different colour.
25 mars 2025
Svar från FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
The jean fabric was too thick
The jean fabric was too thick. I could not do the waistband button up. The size was correct.
5 mars 2025
Svar från FatFace - COWBRIDGE
Hello John,
Thank you for your review.
I am sorry your recent order wasn't what you'd hoped for, but we appreciate your feedback.
Take care, CT
Yes placed an order and delivered to Cowbridge shop.
Yes placed an order and it was delivered to Cowbridge shop. It’s a Xmas pressie,
2 december 2024
Svar från FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great quality products
great quality products, good delivery service and convenient collection if preferred.
2 december 2024
Svar från FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store were very accommodating and let me collect my package rather than having to go back. So grateful to them.
13 augusti 2024
Svar från FatFace - COWBRIDGE
Good afternoon Alison,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Svar från FatFace - COWBRIDGE
Hi Ann
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - COWBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Very comfortable and warm jumper
Very comfortable and warm jumper. Good price and prompt delivery to our local Fat Face store who were very helpful.
23 april 2024
Svar från FatFace - COWBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased you have enjoyed using our Click and Collect order, and love your new Jumper!
Take care. -GM
I was impressed with the speed of…
I was impressed with the speed of delivery time well below the time informed. The quality of the garnent was excellent
24 april 2024
Svar från FatFace - COWBRIDGE
Hi Patrick,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Easy click and collect from local shop…
Easy click and collect from local shop and staff helpful and friendly. Very pleased with top ordered.
17 april 2024
Svar från FatFace - COWBRIDGE
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Friendly and helpful staff.
Friendly and helpful staff.
Quality clothing and always new styles.
2 april 2024
Svar från FatFace - COWBRIDGE
Hi Ruth, thanks for taking the time to leave a review! It's great to hear such lovely words about our Cowbridge store. We'd love to know how we can improve for five stars next time! Take care, CD
Shop is well laid out and staff are…
Shop is well laid out and staff are always accommodating.
3 april 2024
Omdöme utan inbjudan
Svar från FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Online purchase as item was not…
Online purchase as item was not available in my local store. I collected the item from them and the service was excellent as always. So lucky to have a store close by with such lovely staff
9 februari 2024
Svar från FatFace - COWBRIDGE
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order online
Quick and easy to order online.
Happy with purchase.
Helpful staff when visited store to collect item.
31 januari 2024
Svar från FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - COWBRIDGE
Hello Richard
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - COWBRIDGE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - COWBRIDGE
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Cowbridge store. I hope you continue to have a great shopping experience with us.
All the best, MM
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