Brown suede barrel bag I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nice... Se mer
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Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one ite... Se mer
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My buying experience with Fat Face was very good. Courier delivered goods to unknown address which meant I had to spend a lot of time trying to find my parcel. In the end, Fat Face were right at the... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
3/5 West Market Place, GL7 2NH, Cirencester, Gloucestershire, Storbritannien
- 01285 658273
4,4
Utmärkt
67 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpfully staff at your…
Lovely helpfully staff at your Cirencester shop. Speedy delivery
28 april 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brown suede barrel bag
Brown suede barrel bag
I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.
25 april 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cotswold comment
Quality goods,happy staff,chilled environment = great customer experience.
25 april 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service
I felt the overall customer service in your store I Cirencester was not as good as I would expect.
16 april 2026
Svar från FatFace - CIRENCESTER
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
lovely items, great shop
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nicely
8 mars 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ♥️ Fatface
I always enjoy shopping at FatFace - love the colours, style & quality. Most of my wardrobe is from this store ☺️♥️
2 mars 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Untrained staff
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one item and not two ( one item I was simply giving back as it didn’t fit). They just weren’t interested in me as I interrupted their chat. I bought a top but thought it overpriced.
29 januari 2026
Svar från FatFace - CIRENCESTER
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
A good experience
The staff are pleasant and very efficient. It’s easy to return items if not quite right. The products are very well made.
12 januari 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Xmas Sale item
Xmas Sale item, so good price, bought as fun Xmas wear, quality and materials used reasonable for the price paid. Ordered item online for pick up at nearest store, all straightforward.
5 januari 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely comfortable boots
Lovely comfortable boots. Great service. Smiley, friendly staff when I collected my parcel in store.
4 januari 2026
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, good quality items, made my shopping experience a breeze
15 december 2025
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very simple
Very simple, a few quick clicks on the phone and the boots arrived within the next couple of days!
1 december 2025
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothes that last.
19 oktober 2025
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online process
Easy online process. Good selection to choose from. Straightforward collection
27 juni 2025
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans .. very comfortable to wear
Order arrived very quickly.. delivered to local store which was free!
Very pleased with jeans.. true to size and very comfortable.
12 april 2025
Svar från FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smiling welcoming staff
The staff in Cirencester FatFace are lovely and always greet you with a friendly smile, whilst also been helpful.
The clothing is great 😊
23 januari 2025
Svar från FatFace - CIRENCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Awful service!
Didn't have size for chosen garment in store. Online order not delivered to same store on day chosen. Rang helpline two days later who reordered for free next day home delivery. Courier dropped off at neighbour with no notification to myself it had been delivered and garment was the wrong size! Original order then arrived in store for me to collect and return the wrong size one!!
27 december 2024
Svar från FatFace - CIRENCESTER
Hello Darren
Thank you for taking the time to leave your review.
I am sorry to hear that your ordering experience didn't go to plan. I can understand that this is disappointing and not what we would expect.
I will be sure to contact our teams to help work on what went wrong here.
Thank you, LE
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