Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered on line and collected at store. All very well organised. Received word when ready for collection. Staff very helpful and items I ordered were perfect fit.
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... Se mer
Företaget har svarat
Was made to feel very welcome by the lovely Karen. She was very approachable, helpful and friendly and made it a wonderful shopping experience.
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
1 Victoria Square, BT1 4QG, Belfast, Storbritannien
- 028 9031 1597
4,7
Utmärkt
238 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My favourite shop for years
I have shopped in fatface for years and years the never disappoint but what I love most divided is that the clothes can last for years they wash well as new even if they’re a year or so older
31 maj 2024
Svar från FatFace - BELFAST 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you love our products and their longevity. I hope you continue to enjoy this about the items we have to offer.
All the best, MM
Polo shirt customer
Very easy purchase my polo shirt. Express delivery and straight forward if need to return. All ready to model my new polo shirt on holidays!!!
1 juni 2024
Svar från FatFace - BELFAST 2
Hello Rodney,
Thank you for your review.
I am glad to hear that your order was delivered quickly and that you found our returns process easy to use.
Have a great day!
Take care, ED
Good shopping experience
Prompt online delivery and no fuss return in store.
I ordered 2 items, one of which doesn’t suit so it was returned. The employee in Belfast shop was very accommodating.
My refund also came on time.
11 maj 2024
Svar från FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
The quality of the items that I…
The quality of the items that I purchased and the ease at which I was able to make returns instore.
1 maj 2024
Svar från FatFace - BELFAST 2
Good afternoon, Jennifer.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments regarding your ease of returns. We look forward to you shopping with us again soon at our Belfast store.
Take care, JB
i had to return an item + returned it…
i had to return an item + returned it to store - staff were excellent - very pleasant + money was in my bank account next day 5⭐️
14 maj 2024
Svar från FatFace - BELFAST 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear you have enjoyed our Sale, and we look forward to welcoming you back soon!
Take care. -GM
Fatface shorts
Fatface products are always good in my opinion and these shorts didn’t disappoint.
Size good and quality spot on.
Their delivery isn’t up to Next in speed but I feel things will improve in that respect.
6 maj 2024
Svar från FatFace - BELFAST 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your item, and we look forward to welcoming you back soon.
Take care.- GM
Excellent products
13 april 2024
Svar från FatFace - BELFAST 2
Hello Bernadette
Thank you for your review.
I am so pleased to hear that you love your items!
I hope you have a great Afternoon!
EP
Great service from both on line order…
Great service from both on line order to collection in store, thank you
1 april 2024
Svar från FatFace - BELFAST 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick service and very helpful staff
25 mars 2024
Svar från FatFace - BELFAST 2
Good Morning Elizabeth,
Thank you for taking the time to leave us a review!
I am happy to hear you are pleased with the service provided and your order arriving with you quickly! We love to hear such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
My last purchase was online and…
My last purchase was online and everything came promptly. I do like going into Fat Face shops too. My last in person shop with FatFace was in Belfast and the staff were really lovely. What I like about Fat Face is the quality of their clothes and the comfort too
19 mars 2024
Svar från FatFace - BELFAST 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - BELFAST 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service, speedy delivery…
I saw the shirt in Fatface shop in Belfast but unfortunately it wasn't in size required. I ordered it online & it was delivered within a couple of days. Great service. Thank you.
23 mars 2024
Svar från FatFace - BELFAST 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Super friendly staff
Super friendly staff
Really interested in their customer
Thank you Lauren
18 mars 2024
Omdöme utan inbjudan
Svar från FatFace - BELFAST 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Big thanks and congrats to Julieann in…
Big thanks and congrats to Julieann in Fatface Belfast. She was amazing, friendly helpful and professional. I felt like I had a 'personal Shopper' she was so kind with her time and efforts to help me. I write this not only to say thank you to Julieann but to also shine a light on her excellent customer care/ service and as a fine example to other companies of how to treat customers. I honestly experinced a 5 star service. I really dread the chore of clothes shopping however thanks to Julieann for making
my shopping experience a pleasant one. You are a star!
11 februari 2024
Omdöme utan inbjudan
Svar från FatFace - BELFAST 2
Good Afternoon Catherine,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Belfast Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Svar från FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your review,
I am sorry to hear about this. When placing an order with us online, we require your email address so you receive a confirmation, and regular updates regarding your order.
Take care - GM
Svar från FatFace - BELFAST 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and delivery. We hope you love your order!
Take care.- GM
New boots
Ordered boots and as always they are of great quality and look amazing - staff were really prompt and helpful.
3 februari 2024
Svar från FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a great experience at one of our stores. We hope you love your boots, and look forward to welcoming you back soon!
Take care. -GM
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