Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered on line and collected at store. All very well organised. Received word when ready for collection. Staff very helpful and items I ordered were perfect fit.
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... Se mer
Företaget har svarat
Was made to feel very welcome by the lovely Karen. She was very approachable, helpful and friendly and made it a wonderful shopping experience.
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
1 Victoria Square, BT1 4QG, Belfast, Storbritannien
- 028 9031 1597
4,7
Utmärkt
238 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I collected following a delay of sorts
I collected my ordered without incident, however was only given a choice of 3 dates for store collection, all of which were too soon, though given 10 days for collection not a big issue. Constant apologies on delay, ordered arrived in store on the day I was planning to collect, so all good in the end, thank you.
13 augusti 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered to Store Belfast Victoria…
Ordered to Store Belfast Victoria Centre. Friendly staff.Efficient and helpful. Tried garment on as invited and unfortunately it did not fit.Quick return 😑. Very good customer service and care.
4 augusti 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items delivered promptly and in perfect…
Items delivered promptly and in perfect condition. I love the quality of the clothes from Far Face
2 juli 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One of the few outlets that does a good…
One of the few outlets that does a good “tall” fit! Thank you :-)
11 juni 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clothing not arriving on scheduled day…
Clothing not arriving on scheduled day but still being charged full delivery price.Received the items today and very happy with the quality of the clothing.I do understand delays can happen and I certainly will be using Fat Face in the future.
8 juni 2025
Svar från FatFace - BELFAST 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service!
Online order was delivered on time. And returns were dealt with promptly, with refund processed very speedily.
25 maj 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service as usual.
2 maj 2025
Omdöme utan inbjudan
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered on line as well as visiting…
Ordered on line as well as visiting your shop in Belfast. online was very easy to use and the staff in Belfast shop were very friendly and informative
16 april 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service is first class.
Customer service is first class.
Nothing was too much trouble for Lauren.
She helped me choose items and made several trips to get different sizes and styles giving a very honest opinion on what suited me best.
I left with a beautiful dress and pair of cropped jeans.
Will be making a return visit
1 april 2025
Omdöme utan inbjudan
Svar från FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Visited the Belfast store this morning…
Visited the Belfast store this morning and the staff were extremely helpful and friendly
28 mars 2025
Omdöme utan inbjudan
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order pleased with…
Quick and easy to order pleased with item bought like the picture
22 mars 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Helpful and enthusiastic staff
Helpful and enthusiastic staff - changing room facilities and of course all the lovely stock to choose from
23 februari 2025
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The product range could be bigger
The product range could be bigger, but the staff were very Helpful and chatty (in a good way).
22 december 2024
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great store with high quality products
Great store with high quality products. Highly recommended
21 december 2024
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Only opened my parcel and last night I…
Only opened my parcel and last night I took the labels off only then to discover a hole in the shoulder of the dressing gown
18 december 2024
Svar från FatFace - BELFAST 2
Thank you for taking the time to leave your review. I am sorry to hear that your item arrived in a poor condition. I trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Good communication re my order
20 december 2024
Svar från FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hasn't been delivered to store
I ordered the product with 10days notice and it still hasn't arrived at store - with no idea given for when it will arrive - so can only give 1 star
14 december 2024
Svar från FatFace - BELFAST 2
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
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