Online order of sweater and boots. The sweater arm was sunbleached including a label stating this and it was reduce to significantly less than I ordered. The boots were estimated at 2-3 day... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 7 items in the sale, to be delivered to Fatface, Ashbourne. Fatface kept me updated about delivery. I tried all the items on at the store, pleasant, helpful lady served me. I had a quick re... Se mer
Företaget har svarat
I popped in to Fat Face in Ashbourne on the way home from work to buy something with a bit of seasonal sparkle and I am now the proud owner of a beautiful cream wool sparkly dress which I can't wait t... Se mer
Företaget har svarat
Pleasant and helpful staff lovely changing rooms ,good you can order on line and pick up from store no problems if you want to return anything . Good selection of ladies and men’s wear
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
35/39 Market Place, DE6 1EU, Ashbourne, Derbyshire, Storbritannien
- 01335 342288
4,6
Utmärkt
103 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered and delivered
Went online
Ordered the goods
Paid
Delivered
Nothing else to add really
15 juli 2022
Svar från FatFace - ASHBOURNE
Hi Alan, thank you for taking the time to leave your review. I am pleased to hear that you loved your items that you ordered! Take care, LE
Friendly shop in Ashbourne
Very helpful and friendly woman working there. Didn't have my size so ended up ordering online - but she made me feel enthusiastic about the shoes.
10 juli 2022
Svar från FatFace - ASHBOURNE
Good afternoon, Sophie
Thank you for leaving us this review about your instore shopping experience at Ashbourne, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Lovely shop in Ashbourne- bought a new…
Lovely shop in Ashbourne- bought a new denim jacket the usual well made article from Fatface thank yo
8 juni 2022
Omdöme utan inbjudan
Svar från FatFace - ASHBOURNE
Hi Rosie,
Thank you for your 5* review. It is great to hear such positive comments about our Ashbourne Store. I hope you enjoy your new denim jacket.
Have a great day!
Take care, EG
Absolutely excellent customer service…
Absolutely excellent customer service nothing was too much trouble for Neil (I think that was his name ) works at the Ashbourne Branch Derbyshire
He was very patient and professional and dealt with my inquiry was very efficient and very helpful.
10 maj 2022
Svar från FatFace - ASHBOURNE
Hello Jillian
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Ashbourne store. We hope you enjoy your new purchase.
Have a great rest of the Afternoon.
Take care, EP
The jumper colour is a bit more muted…
The jumper colour is a bit more muted than I expected but good quality .
9 maj 2022
Svar från FatFace - ASHBOURNE
Hello Marianne,
Thank you for your review.
I am sorry to hear that the colour of your item is not as expected but I hope you enjoy wearing it nonetheless.
Have a great day!
Take care, CT
Svar från FatFace - ASHBOURNE
Hi Gill
Thank you for taking the time to leave your feedback.
I am so sorry to learn that the sizing of the Cardigan was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. DW
Very happy with purchases
25 april 2022
Svar från FatFace - ASHBOURNE
Good afternoon Annette,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers! I am so pleased that you are happy with your purchase.
Have a great day!- DW
Excellent product & Service
Excellent product with excellent ystem for ordering and prompt efficient delivery, very pleased with all aspects of the purchase and delivery.
28 mars 2022
Svar från FatFace - ASHBOURNE
Hi Chris
Thank you for rating us as 5 stars. Really great to hear that you found our online service met your needs. We look forward to you shopping with us again in the future. Enjoy the rest of your day. MJ
Good quality and reliable
Always love fatface clothing. Quality is great and you can really feel the softness of the material.
Sizing consistent to ordering online is easy and reliable.
White sparkle cardigan is amazing, shimmers in the light and easy to dress up or down.
4 februari 2022
Svar från FatFace - ASHBOURNE
Good Afternoon Michelle
Thank you for your 5* review.
I am so pleased to hear that you are happy with your recent purchase.
Have a great weekend!
- EP
Svar från FatFace - ASHBOURNE
Thank you so much our 5 star review. LM
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.