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FatFace - ABERGAVENNY Omdömen 130

TrustScore 4.5 av 5

4,6

20 High Street, NP7 5RY Abergavenny, Gwent, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... Se mer

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Betygsatt 5 av 5 stjärnor

Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Se mer

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Betygsatt 3 av 5 stjärnor

Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Se mer

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Betygsatt 5 av 5 stjärnor

On-line delivery is super quick and being able to return unwanted items to any Fat Face store is really convenient and quibble free. I do think the Mens Jeans are too expensive though at £59.99. Unf... Se mer

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Företagsinformation

  1. Klädbutik
  2. Butik för modeaccessoarer
  3. Herrkläder
  4. Damklädesbutik

Skrivet av företaget

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktuppgifter

  • 20 High Street, NP7 5RY, Abergavenny, Gwent, Storbritannien

  • 01873 851565

4,6

Utmärkt

TrustScore 4.5 av 5

130 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Colin and Della, the dynamic duo.

My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautifully. Fatface is my go to store in any case however as we needed something in particular we found that they went above and beyond, so helpful and friendly and gave such good advice, it almost felt like a personal shopping experience, how lucky we are to have this store and it’s wonderful staff. Thank you so much

29 maj 2026
Omdöme utan inbjudan
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Betygsatt 5 av 5 stjärnor

Staff are very helpful and friendly.

Staff are very helpful and friendly.

21 maj 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Good quality product

Easy to navigate website, simple and easy to order, good quality product and delivery options

21 maj 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Betygsatt 5 av 5 stjärnor

Staff at Abergavenny shop always very…

Staff at Abergavenny shop always very friendly and helpful. This years clothing has improved a great deal also

30 april 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 1 av 5 stjärnor

I ordered a top online and was given a delivery date

I ordered a top online and was given a delivery date to the shop in Abergavenny. Went to collect and told it hadn’t arrived.
Then got an email saying it had been delivered to the wrong shop, but it was on its way. Went into the store once again and it still hadn’t arrived.

25 april 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hi there,
Thank you for taking the time to leave your review.
We're really sorry to hear that you didn't receive your order. We understand that this is frustrating and not the experience we want our customers to have.

We can see that you reached out to us at the weekend, and our Customer Service team arranged for a replacement order to be sent to your home address, which was due for delivery today.

We do hope you have now received your order, but if not - please don't hesitate to get in touch,

Thank you, LE

Betygsatt 5 av 5 stjärnor

Great service from Fatface

Great service from Fatface. The bag was a gift for my sister and she loved it 💚

8 april 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Quick and efficient

Quick and efficient delivery to my local store. Excellent quality dress. Friendly staff in store. Lovely feel to the store which is well stocked full of amazing things. Highly delighted

10 april 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Abergavenny

Quite possibly the best customer service I’ve ever received. I was looking for a particular skirt for my partner, as she wanted it for our holiday. This was out of stock literally everywhere…even online but the Abergavenny branch were showing one. Kieran from my local store rang but unfortunately they said it must be a stock error…. However the manager from Abergavenny, Colin rang back three minutes later to say that he’d found one. The fact he’d kept looking was brilliant! He agreed to keep it until Monday for me, but I made the trip straightaway. The welcome I received in store was fantastic and was so happy with the service. Thank you Colin and team!

21 mars 2026
Omdöme utan inbjudan
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM

Betygsatt 5 av 5 stjärnor

I visited the the Fatface store in Abergavenny

I visited the the Fatface store in Abergavenny Sunday 15 March it was a lovely experience and the man that served me was excellent and a real credit to your store !

15 mars 2026
Omdöme utan inbjudan
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Just what my wife was looking for

Just what my wife was looking for. Delivered to our local store on the next working day

17 januari 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Fabulous jumper

Excellent service from point of ordering to collecting parcel from store.

10 januari 2026
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Superb

Ordering online was easy, communications re: collection very good, and collecting from store a breeze. What's more, I'm delighted with the purchase. All round excellence.

4 december 2025
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

I love all things fat face

I love all things fat face jeans fit me correctly jumpers too I have to go up a size as I’m too heavy! Bought plenty of accessories from hand bags to boots & jewellery.

29 oktober 2025
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Fave store,fave person!!

My fave person,Robyn in today. Always sooooo helpful. Will give honest,unbiased opinions which I really appreciate. Such a lovely person. Obviously came out of the store with something!!!! Thanks Robyn. See you soon. Xx

26 september 2025
Omdöme utan inbjudan
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.

All the best, LE

Betygsatt 5 av 5 stjärnor

The skirt is gorgeous and lovely…

The skirt is gorgeous and lovely quality, lovely friendly and helpful staff

18 augusti 2025
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Good quality, good length for tall man

Easy to place order, delivery prompt and good quality goods received.

24 augusti 2025
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Staff always pleasant and helpful

Staff always pleasant and helpful.
Very knowledgeable and efficient.
Always a pleasure to browse and buy, collect a parcel or return an item.
Good to see items on display before making a decision to buy or order.

13 augusti 2025
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Very friendly person in the shop

Very friendly person in the shop when I returned my item. Easy and quick to do.

11 augusti 2025
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Betygsatt 5 av 5 stjärnor

Good clothing and value for money

Good clothing and value for money. Just wish there was one in my home town. Nearest one to me is Rugby

18 augusti 2025
Logotyp för FatFace - ABERGAVENNY

Svar från FatFace - ABERGAVENNY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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