Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful... Se mer
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Went in to the store in Abergavenny as we were away on a long weekend, and as usual the service was great, and managed to buy another pair of shorts- you never have too many !
Företaget har svarat
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
20 High Street, NP7 5RY, Abergavenny, Gwent, Storbritannien
- 01873 851565
4,7
Utmärkt
138 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fatface and their products
I love Fatface and their products. Always very good quality
23 juli 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy in store ordering
Easy in store ordering. Very pleasant and knowledgeable staff. Really fast delivery
22 juli 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great value and service!
Went in to the store in Abergavenny as we were away on a long weekend, and as usual the service was great, and managed to buy another pair of shorts- you never have too many !
20 juli 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection of clothes
Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful.
7 juli 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab Quality
Fab Quality
The quality of the goods are fabulous and the fit and style and prices are really good. If not in your size in store very helpful to select and get delivered into store or home.
30 juni 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Colin and Della, the dynamic duo.
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautifully. Fatface is my go to store in any case however as we needed something in particular we found that they went above and beyond, so helpful and friendly and gave such good advice, it almost felt like a personal shopping experience, how lucky we are to have this store and it’s wonderful staff. Thank you so much
29 maj 2026
Omdöme utan inbjudan
Svar från FatFace - ABERGAVENNY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality product
Easy to navigate website, simple and easy to order, good quality product and delivery options
21 maj 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient every step of the way
10 maj 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff at Abergavenny shop always very…
Staff at Abergavenny shop always very friendly and helpful. This years clothing has improved a great deal also
30 april 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered a top online and was given a delivery date
I ordered a top online and was given a delivery date to the shop in Abergavenny. Went to collect and told it hadn’t arrived.
Then got an email saying it had been delivered to the wrong shop, but it was on its way. Went into the store once again and it still hadn’t arrived.
25 april 2026
Svar från FatFace - ABERGAVENNY
Hi there,
Thank you for taking the time to leave your review.
We're really sorry to hear that you didn't receive your order. We understand that this is frustrating and not the experience we want our customers to have.
We can see that you reached out to us at the weekend, and our Customer Service team arranged for a replacement order to be sent to your home address, which was due for delivery today.
We do hope you have now received your order, but if not - please don't hesitate to get in touch,
Thank you, LE
Great service from Fatface
Great service from Fatface. The bag was a gift for my sister and she loved it 💚
8 april 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and efficient
Quick and efficient delivery to my local store. Excellent quality dress. Friendly staff in store. Lovely feel to the store which is well stocked full of amazing things. Highly delighted
10 april 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Abergavenny
Quite possibly the best customer service I’ve ever received. I was looking for a particular skirt for my partner, as she wanted it for our holiday. This was out of stock literally everywhere…even online but the Abergavenny branch were showing one. Kieran from my local store rang but unfortunately they said it must be a stock error…. However the manager from Abergavenny, Colin rang back three minutes later to say that he’d found one. The fact he’d kept looking was brilliant! He agreed to keep it until Monday for me, but I made the trip straightaway. The welcome I received in store was fantastic and was so happy with the service. Thank you Colin and team!
21 mars 2026
Omdöme utan inbjudan
Svar från FatFace - ABERGAVENNY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
I visited the the Fatface store in Abergavenny
I visited the the Fatface store in Abergavenny Sunday 15 March it was a lovely experience and the man that served me was excellent and a real credit to your store !
15 mars 2026
Omdöme utan inbjudan
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just what my wife was looking for
Just what my wife was looking for. Delivered to our local store on the next working day
17 januari 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous jumper
Excellent service from point of ordering to collecting parcel from store.
10 januari 2026
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Superb
Ordering online was easy, communications re: collection very good, and collecting from store a breeze. What's more, I'm delighted with the purchase. All round excellence.
4 december 2025
Svar från FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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