Fastport Passport Omdömen 733

Simply exceptional service. This is my second time I have renewed my passport and you just outdid yourselves. Definitely the best and the fastest.

Fast return of passport . 4 weeks

This company is the real deal. I won a trip overseas through my work and realized my passport had expired... I needed it in 4 and a half weeks. I paid for the 5 week option since it was not as expensive, hoping it would come just in time. I was hesitant to pay the extra money but they were able to get me my new passport in hand in 2 weeks! saved my trip. (Their official day count begins once they receive your completed paperwork.) So keep that in mind when you order

Great service for those forgetful people... A little bit pricey but worth not having to rebook international travel plans.

Solid, fast, easy to follow along. Made my passport a snap. Thanks for providing excellent service!!

Realizing my husbands passport was expiring within a few months after our international trip was planned I frantically searched for a reputable company to expedite the renewal process. The detailed steps to follow was what I needed to be sure no errors were made and risk the renewal being returned. I tracked the process every step of the way on their easy to use website. I believe from start to new passport in hand was 3 weeks! Hopefully I won’t forget to renew in time again, however, if I do I know who to use!

I interpreted the 5 week expedited renewal service as calculated from the day you send in your passport but customers should just know that timing is actually calculated as 5 weeks from Fastport's receipt and sending out of your passport for processing. This misunderstanding made for some very anxious moments on my end. Customer service was somewhat helpful although I did have wait about 30 min to speak to someone each time I called. I ended up having to move my trip back, which turned out not to be a major problem, but if I hadn't I would not have gotten my passport in time to go.

Great customer service and constant contact throughout the process. Easy step-by-step instructions. Exceeded my expectations.

I couldn’t recommend this company enough, I love the fact I was able to talk to people on the same day I placed a phone call, they were very fast, and they provided excellent service. They communicated via email and text message constantly to update me about the status of my husband’s passport renewal. After talking to them I had a lot of peace of mind al as a knew his passport would be making it on time for our vacation.

Forgot to send pictures in, but did the next day and still got my passport a day earlier than they said. Great service!

I lost my passport and used this service - and was not disappointed - they delivered a new passport within the timeline that they outlined and I am a happy customer as a result. I would recommend this service to anyone.

Excellent service and follow through when reviewing and correcting my application. Teresa Miller should be commended for her persistence in reviewing and correcting my application and assuring that my application was correct and process timely. Thank her and you for outstanding service.

Very fast. Good transparency about the process from beginning to end. Passport arrived 1 week before scheduled date. My husband is using it to renew his passport. And I would definitely recommend for others.

my passport arrived on time. It was very expensive, and the initial fee that I was instructed to pay on my check was incorrect. I had to send another check, which was nerve racking. I'm happy to have my passport. I used this service because it seems to be the only one available.

Best service I've ever experienced with obtaining a passport fast! Well worth the money

I was so worried as I read many mixed reviews and also worried about whether or not reviews were written by actual clients.
The Fastport staff were easily accessible and always responded to my questions within a reasonable timeframe.
Received email updates at each step so that was reassuring as well.
I paid too much initially and received the credit back to my card within one week.
The cost is a little hefty and applying via the traditional route might have worked but I wanted to opt for a service that could provide me with a turn around date.
So thankful for the great service, now ready to pack for my trip! :)

In today's world where government offices are not always dependable, it was nice to be able to follow the process each step of the way. No stress and handled very professionally. Thank You!

I was provided great service with this company. The communication was awesome and I received my passport exactly on schedule. Thank you!

My wife and I needed to renew passports which were going to expire in March 2022. We started the process on Feb 26. My wife received her new passport on March 11. My photo was rejected because there was a fold in it so I had to get a new photo but still received my passport on March 19. There was a link to use to follow the status of my renewal.

The service was exceptional! Just days before Christmas, we decided to travel early February when I realized my passport expired just days earlier. With the holidays and Covid issues, I was skeptical, but completed the application for 6 week service, knowing I could alter our travel plans. My new passport arrived in about 3 weeks. Be sure to follow the directions explicitly. From habit, I wrote the year "2021" on my check. Since my check already had a very tiny "20" on the date-line, I just needed to write "21". What I did was unacceptable, but resolved immediately with my paying for the service over the phone by credit card (additional fee). It was handled very professionally, and they kept me advised every step along the way. I would strongly recommend this service.