Fast Pass Driving Courses Omdömen 50

Booked an intensive driving course with this company which was supposed to include a practical test booking before lessons even began. Lessons started with no word that a test had actually been secured.

Since then I have called 8 times and only managed to get through once, where I was told they would “look into it” and call back that evening or the following morning. We have still heard absolutely nothing, and now calls are going unanswered again.

An intensive course is pointless if there is no test booked within a reasonable timeframe. Communication has been terrible throughout and we feel completely misled about what was being provided.

At this point I would strongly advise others to avoid this company unless they want to spend money chasing basic answers and getting nowhere.

DO NOT BOOK!!!! I have put off writing this review to give them the benefit of the doubt but I’m left with no other option.
I booked an 18 hour intensive course with a fast tracked test included. I had my first lesson with my instructor and asked him about the test and what happens with that. He told me the company should have booked my test already but I hadn’t hear a single thing from them and told me to get in contact with them asap. I emailed and got ignored, I send a WhatsApp and got told they will check it the next working day, that came and went and silence, I phoned them to which I got “I will phone you back in 10 minutes and look into it” surprise surprise I heard nothing. Before I booked the course I reached out and asked how the booking of the test works which I got told they book the test first THEN you start your lessons so I have the evidence in black in white hence why I went and booked with this company. So I have basically paid this company nearly £400 for them just to find me an instructor? Which I could have easily done myself. The customer service is absolutely shocking DO NOT book with this company as it is a massive scam. It advertises “intensive course” but I’m now doing my lessons over 8/9 weeks which again I would of been so much cheaper just finding an instructor and paying them hourly it would of taken the same amount of time. I have now had to dispute this with my bank and take this to a tribunal and report them. Save yourself the hassle and book else where. I have all the evidence of being ignored and false promises. Absolutely shocking you should be ashamed of yourself.

I approached Fast Pass Driving Courses after a quick internet search and a need to get a driving course completed quickly. The course was for my friend who asked me to arrange things on their behalf. I booked online for a 12-hour course and told FPDCs that we needed a test ASAP. Fast Pass notified me on 30th April 2026 of a test booked for 16th May 2026. This was perfect. We then heard from the instructor who booked three long sessions, one of which included ‘test day’. The test took place out of our local area (within 40 mins drive) and the instructor had to travel 45 mins to get to our location. None of this mattered, as the quality of the Course was so good and well organised — and my friend, got ‘passed’ on the third day of driving (these were non-consecutive days and were well spaced out). We opted for the 12-hour course due to my friend having had previous driving experience and perhaps ‘near test’ ready - however they hadn’t driven for many years prior to the Course. An overall very positive experience with Fast Pass who I would recommend. A big thank you to them too! 🚗👏

Great communication, found me a test really fast. Happy with my experience

Really amazing service, it’s so hard to get a test through the website but fast pass courses managed to get me one quickly. Very fast response with emails and via phone, super helpful team!

Very unreasonable. Has essentially banned me from using service when I enquired about getting my money back as I had thought I had potentially got a test booked elsewhere. It ended up being a scam so wanted to rebook but was told as I requested a refund they will not accept any bookings from me going forward.

Does what it says on the tin. We tried everything for a test and theses guys delivered.

Jason from Fast Pass was fantastic, wouldn't have passed without him. Was also very obliging about my shift pattern at work.

Big thumbs up from Mark.

I am really pleased with Suzanne and the whole process from start to finish
I was kept up to date throughout and my driving instructor Chris was amazing
The practical test slot was very quick
I passed straight away
Definitely recommend

I got driving test after i failed on June9th..I need driving test it was crucial I joined in Fasttrack on June 27..It is amazing experience i got test on 9th July.Thanks Jason sir

I went with fastpass driving because off people saying about not be able to get test dates when I frist signed up and looked at the prices they are very reasonable and when I start my course my instructor was super friendly and made me feel comfortable and not like I was on a lesson we had a good laught and got what we need to do done the instructor I had was amazing he help carm my nerves befor my test and reassured me all the way up to the test and I passed with 2 minors would 1000% recommend to anyone and will be using agin for family members

Wow! It is still possible to beat the bots and get a driving test within 6 months! My son failed his first test at the end of April, we were able to book one for mid October and even that wasn't easy. I decided to get a number of apps (bots) and also book the test only option with Fast Pass Driving Courses. At £159, I wasn't sure but we were desperate to get a test. I received an email confirmation and then nothing. I was doubtful tbh but out of the blue on a Bank Holiday Monday, I got a call from the brilliant Suzanne to say she'd found one in just 9 days time at the test centre we wanted! My son passed last Saturday, less than 4 weeks after his first test. I thoroughly recommend this firm, it seems they can work miracles! The price includes the test fee btw, so actually, the admin cost is minimal when you think of the prize and the savings of no more lessons etc. it's also nice to think we didn't use a bot, so we beat them instead of joining them! Because they are a driving instructor firm, they have a slightly different way of finding tests. It still wasn't easy though for them. The test they got me was their 10th attempt so be patient.

John at Fastpass Driving School is absolutely fantastic! From the very first lesson, his friendly and approachable demeanor instantly put me at ease behind the wheel. He has a wonderful way of making you feel comfortable and confident while driving. What truly sets John apart is his detailed teaching style. He doesn't just tell you what to do; he explains the why behind every maneuver, ensuring you have a thorough understanding. Thanks to John's excellent instruction, I felt fully prepared and confident for my test. I wholeheartedly recommend John and Fastpass Driving School to anyone looking for a top-notch driving instructor. 10/10!.....100%

They were fantastic . I contacted them because we had a date in August but we really wanted one sooner and I was struggling to book a cancellation through DVSA. I contacted them by phone, they were informative and helpful and answered all my concerns. I paid the fee at around 5pm and received a test date the next day by 8am . The date was only 4 weeks away. So helpful would recommend.

Fantastic service that I would highly recommend. As a repatriating Expat they knew exactly how to make the whole process taking the driving test so stress free. They provided me with an awesome Instructor Ian and scheduled my test quickly and efficiently. Suzanne was a miracle worker. Very professional and easy to work with. They can work with any location.

I honestly couldn't recommend FPDC. From day one Jason and the FPDC team were professional and were happy to help. After explaining what dates I was available on the FPDC team booked me in and shortly afterwards I was contacted by Jason to arrange the time and dates of my lessons.

During the test Jason was happy to answer any questions I had and was supportive thought out the entire process. Compared to previous driving instructors that I've worked with, I felt relaxed around Jason which helped me to feel less nervous during my actual tests. After the test Jason told me that he would reimburse me for the hours we hadn't used as I had originally booked a block of 12 hours.

I really can't recommend FPDC enough for anyone looking for lessons or an intensive course. I had nothing but a positive experience working with the FPDC. I felt like I was getting my money's worth from each lesson and I always got a quick response to my text messages or calls.

My son passed his test in 2 weeks. I had to change test centre to get a quicker slot, but that was no issue as my son and the instructor drove to the test centre together on the day of the exam. The instructor (Jason) was extremely professional, helpful and friendly. I'm very satisfied with the whole experience.

Found the company online. Very easy to book, did what they said they would. Great experience, great service. Fully recommend.

AVOID!!!
I'd rate less than 1 star if possible.
FPFC are quick to respond to messages before they get your money, as soon as things go pear shape (through their own incompetence) and you want a refund they palm you off and don't respond.

I had originally booked with FPDC because I was lead to believe there would be a maximum of 6 weeks waiting period and they would be able to secure a test date for my local centre. Only to be told 8 weeks later they can't secure me a test date for my local centre and wanted me to drive over an hour to a centre that suited them.
After a few days of waiting for a reply for my response to their news of not being able to secure a test date/centre I'd asked for a full refund and was promised it would be returned in 5 days. 1 week later I've had to chase it up only to be told by Jason he would sort it when he was in the office. Coincidentally that day I received an email of confirmation of my refund request, stating at the bottom it will take up to 10 days to refund! A full week after already having requested it. Still waiting for a refund and a response, seen someone else write a review saying Jason is a good salesmen but that's as far as it goes!
AVOID!!!

Be careful when choosing this company!
First of all they advertise for the Banbury area. When you book them and pay they tell you that the instructor will pick you up from Oxford train station, hardly Banbury is it??
My daughter travelled to Oxford was met by her instructor. Lesson 1 was a 4 hour block. The instructor drove her to a remote part of Oxfordshire countryside and left her alone on a bench whilst he went for his lunch. The instructor also had a break for the toilet and another to stretch his legs. In all my daughter probably drove for about 2 and 1/2 hours out of the 4.

The next day was a 4 hour lesson again full of lunch, leg stretches and toilet breaks. I may be naive but I hoped that the instructor could have managed without all of those and may daughter could have had the full 4 hours that we had paid for. All my daughter’s lessons were scheduled to start at 9am, however the night before one of them the instructor changed this to 1pm. Meaning my daughter had to mess her work around. This lesson he also finished it 40 minutes early saying he would add it into the next days lesson. He never did.

At the end of the end of the 3rd lesson he drove my daughter to the test centre and told her this is where she would need to go the next day. My daughter texted the owner, Jason, to ask what time her test would be and he informed her that she did not have a test booked.

The last lesson I went with her to ask her instructor about all these points. He was dismissive at best, rude and ignorant. I demanded that days money be retuned and my daughter and I returned home without the last lesson/test.
I spoke to the owner Jason on the phone. He was very professional and could not apologise enough, even telling me me that the instructor would not work for him again, he still is. We were going on holiday the next day and Jason said he would get something sorted for when we returned. A week after we had returned we had not heard anything so I had to ring Jason myself. He had completely forgot about us and had nothing. Once again he could not apologise enough and ask for another week. Again one week later no contact, again rang Jason and was promised all the same things. Only thing different he told us he was really struggling to get driving instructors for Banbury.
Jason is a brilliant salesman, telling you everything you wanted to hear at the time, once the phone is put down he simply forgets you. When I rang him back up asking him awkward questions he just turns it on you, making out you are a liar.

Overall really disappointed with the whole experience and more importantly the owners lack of effort to correct mistakes.