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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fast Doll was an awesome experience beginning to end. She listened and ran with my asking cross-stitch and it was everything I wanted in a personalized and special gift for my aunties 80th bday! She... Se mer

Betygsatt 5 av 5 stjärnor

Growing up with my mother doing cross stitching, I knew how time consuming ordering a custom project would be. Specially with the detail I wanted. I asked Caroline if this would be possible to have do... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service! I had an issue with a pre-order and the owner was patient and kind resolving the issue and answering my million questions. She offered me a full refund but I opted for a cr... Se mer

Betygsatt 1 av 5 stjärnor

Update: Refund was issued. Ordered early December. No mention of longer lead times on their site. Communication has been spotty since late December when I first requested update. It’s now end of F... Se mer

Företaget har svarat

Företagsinformation

  1. Broderier
  2. Broderiaffär

Skrivet av företaget

• Eco-friendly hand-embroidered patches, clothing, accessories & other custom goods inspired by the golden age of American traditional tattooing & other iconic vintage imagery •


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

86 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fast Doll Makes Gifting Special

Fast Doll was an awesome experience beginning to end. She listened and ran with my asking cross-stitch and it was everything I wanted in a personalized and special gift for my aunties 80th bday! She even sped up shipping around my travels which was top notch service in my book.
My auntie LOVED it and it’s just such a unique and special way to gift - I will definitely be gifting more from Fast Doll!

26 mars 2026
Omdöme utan inbjudan

Trustpilot utreder omdömet enligt vår rapporteringsprocess.

Betygsatt 1 av 5 stjärnor

Beware of extended lead times and lack of communication

Update: Refund was issued.

Ordered early December. No mention of longer lead times on their site. Communication has been spotty since late December when I first requested update. It’s now end of Feb and I’ve requested a refund multiple times. No communication

12 december 2025
Logotyp för Fast Doll

Svar från Fast Doll

Hi Bryan — Thank you for your review. I apologize for the delays with your order. I am a single person operation and did not mean for these delays to occur or for your experience to be anything less than excellent. I am doing the best I can, and issued a refund as quickly as I could once I realized that you were unhappy. I even offered to send your item in addition to the refund to try and make the situation better. I do appreciate your feedback and am working to be more efficient with communication every day. Thank you for supporting my small business and for your kindness and patience.

Betygsatt 5 av 5 stjärnor

Top notch

Top notch! Had my girlfriend's jacket embroidered and also purchased a couple a of awesome patches.

Love her work!

17 december 2025
Betygsatt 5 av 5 stjärnor

A fantastic gift

A fantastic gift! I got each one of my team members at work an embroidered handkerchief and they are perfect. Caroline was quick to respond to my emails, kept me informed every step of the way, and I received the items before our deadline. Do recommend!

12 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful chainstich embroidery

Incredible and beautiful work! Was looking to get a bunch of bandanas embroidered for gifts and had a finite deadline. Caroline was fantastic to work with and completely exceeded my expectations, communicating every step of the way and being flexible when I needed to adjust the order. Would not hesitate to order from Fast Doll again!

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

REDEEMED!

UPDATE:

Since posting my original review (below), I’ve been in good communication with Caroline, and I’m happy to say things have turned around. I’ve now received two of the three items from my original 2023 order - which is more than fine by me! On top of that, she generously included some extra goodies that are super amazing, plus a custom piece that I am absolutely in love with. It’s clear she put thought and care into making things right, and I really appreciate that.

While the initial experience was frustrating, I’m glad we were able to reconnect and get things sorted out. Thank you again, Caroline - your creativity and kindness really shine through, and I’m grateful for the effort you made to follow through!

⭐☆☆☆☆

I placed an order with Fast Doll almost two years ago and still have nothing to show for it—no merchandise, no refund. Communication is either nonexistent or just a runaround with "Let me check on that for you" responses. At one point, I was even offered a freebie, but that never showed up either. I really wanted to give the benefit of the doubt because the designs are rad, but at this point, it's just frustrating. Buyer beware unless you're purchasing directly from one of her booths in SC.

17 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Zero communication

Zero communication. Zero confirmation of purchase. Tried to contact her via instagram and also her website. My friend also placed an order with her and never received the products. Very unfortunate. Her work looks great and I was really looking forward to them.

10 januari 2025
Betygsatt 5 av 5 stjärnor

5 STARS FOR BURGUNDY BANDANA

Caroline was so great and easy to work with. Even though my first order was small Caroline answered all of my questions quickly, thoroughly and thoughtfully. Quick delivery and fun packaging! I’ll be ordering more FAST DOLL chain-stitched items in the future! Bandana is PERFECT!

11 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

“Fast” in name only.

“Fast” in name only.

Ive never in my life had such poor service or an order turn into such an odyssey.

After initially contacting Caroline about an item she had listed on etsy, she offered her website as an ordering option. DO NOT ORDER FROM HER SITE! You will be helpless.

I ordered from her site.

I was helpless.

I never received a confirmation or any communication at all. I eventually started messaging her on etsy every month or two and invariably got the same promises and excuses. Over and over. To the point where I suspected I was chatting with a bot.

I finally (surprisingly!) got my order after OVER A YEAR! And I only got it because I ordered something inexpensive through her etsy in order to leave a review.

If you want a nice patch and a hobby for the next year, you have come to the right place.

26 september 2024
Omdöme utan inbjudan
Logotyp för Fast Doll

Svar från Fast Doll

Hi Reid — I really hope that you know that I am doing the best that I can as one person operation who is very overwhelmed and I hate that you had to experience this. I’ve had to endure some of the worst events of my life this past year, and I appreciate how kind and considerate you have been. I’d really love the chance to do something for you to hopefully improve your reviews, but I understand where you’re coming from. Hopefully you are happy with the patches — I do make every one of those by hand with a needle and thread and without a machine.
Thank you again for your consideration. I’m just doing my best and trying to run my business as best I can. Again, thank you for your honesty and candor. I am going to learn from this and continue to move forward.

Betygsatt 5 av 5 stjärnor

5 stars, HANDMADE goods

I have several products HANDMADE by Caroline with Fast Doll. I cherish every piece. From shirts, to patches, to tote bags. Each time I see she has a new product I rush to the store to get it! Also she is one of the nicest people I've ever met.
To anyone complaining about how long it takes needs to take a deep breath and understand she is only one person who puts many hours into each piece. Shame some people don't understand how a small business works!

30 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast Doll is an amazing artist

Fast Doll has beautiful, timeless handmade and hand stitched pieces! So much to choose from. I received a personalized, chain stitched bandana and went back for a custom rose patch. I returned a third time for her "mama tried" hat and I LOVE every single item. Her work is truly extraordinary. Especially so because her pieces are designed, drawn and stitched by her. If you have an idea for a custom piece, she'll thoughtfully design, draw and stitch that for you, too. As a person who has trouble making up their mind, I loved that aspect! She also does live embroidery events with a vintage chain stitch machine, as I had the pleasure of discovering recently. 99.9% of her merchandise is handmade and hand stitched, though. I think I'm going back for one of her cute change purses. I highly recommend this artist, she's amazing and one of the nicest people I've dealt with in the world of online shopping.
Thank you for everything, Caroline!

5 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAMMER

She’s an absolute scam artist. We engaged about a custom order over 10 months ago, order was solidified 7 months ago. Never delivered. Update refund issued after being blasted on instagram.

7 augusti 2024
Omdöme utan inbjudan

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