farlan.co.uk Omdömen 

Absolutely amazing attention to looking after me before and after I purchased my car. Ben has been superb and nothing has been a problem.
I can’t rate them highly enough.
Quality service from a quality dealership and fantastic care from Ben.

It’s not usually the way forward when you’ve not yet purchased. Im only putting this review to back up the similar issues others have experienced. I cannot claim to have purchased a car which had issues. However I will advertise my experience when enquiring about a car. Firstly they’re advertising a car with a full service history. Which it does not. And secondly the new MOT on their watch. Went from corrosion advisories to a clear MOT. Which is fine. When all the repairs have been done. However I hear nothing when I ask for photos invoices of the work done. Corrosion issues with the type of car can be a safety problem. So Im only asking standard questions. They have reduced the price. So would they not provide any info to sell it. 20 mins on the ramp job done. To me it does not come across well or provide confidence.

Had a great experience! Amir was very professional, helpful, and a pleasure to deal with. I got caught in traffic and ended up running 30 minutes late, but he kindly waited for me. Even though I was buying a car under £20k, he treated me with the same level of service as if I were purchasing a £100k car. In 30 years of buying and part-exchanging cars, this was by far the best experience I’ve ever had.

I bought my Volkswagen Golf from here today and Ben who works at FARLAN Automotive was the most friendly and helpful person in the world, he doesn’t beat around the bush, he’s up front and honest and protects you as a customer, rest assured the vehicle will be in immaculate condition and you will be shown everything honestly 10/10 experience. Once again thank you Ben.

Really welcoming people at the dealership.
Talking to Ben through the process, great customer service and answered any questions I had about the car.
Great car, very well presented, cleaned as promised. Met Ben on collection day, really nice and friendly. Made my day collecting my dream car.
Thanks Ben. I would recommend Farlan..

Seriously impressed by such a high quality service by Ben when buying my Audi Q7

Bought my GlC from Ben and it was a lovely experience

Bought a car from this garage and was told if the breaks continue to squeak bring it back and they would sort it out. Now they are not interested so take my advise and give them a wide berth and try a decent company!!! Nothing but blatant liars 🤬🤬🤬

Thanks to Ben, been a real gent. Loved the experience from start to finish

What an amazing service given by Ben from start to finish.

Just purchased my E class from him and it was great

Thanks to Ben, im super happy with my Porsche cayenne

Exttemely impressedbeith thr servicr by Ben.

Loving ny new e class

purchased my car from Farlan Auto.otive, thanks Ben

Avoid at all costs.

A terrible experience with Farlan. Having purchased a Bentley Continental with them I have within the first month had to pay £5250 in repairs. In fairness I am not seeking all this cost from Farlan as that would not be fair but I am seeking £3500 from them.

The vehicle was sold to me based on having a ‘121 point inspection to ensure it meets out extremely high standards’. This inspection clearly never took place as the vehicle had three illegal tyres all dating as being fitted in 2010. Had a severe coolant leak that could have ruined the engine beyond repair, had a huge hole in the turbo inlet pipe and the boor strut was faulty. All of these items are on their inspection report as being checked, I beg to differ.

Due to the vehicle not being road worthy or legal to drive I had no choice but to get these repairs done. I used an independent Bentley specialist to keep costs down and am not claiming for any of my time.

Having initially told me verbally they would cover the costs they now have said they will not and have offered me a refund minus any costs associated with wear and tear which is frankly an utter insult as I have just spent over £5k fixing a car they have sold to me as having a 121 point inspection.

Unfortunately I have no choice but to proceed to try and get back my money through the small claims court.

Farlan should be avoided at all costs and if you read through the reviews you will see a thread of exactly the same issues.

Do not buy from Farlan.

Thank you Ben, really loved the experience when buying my A35

I’m in love guys

I thought this was a really good company when I spotted it on auto trader plus, they have really nice cars so I seen a car that I liked, so I went and brought it on finance when I got to the garage, the car was already start up and running . I thought that was strange then I was looking around the car and noticed the spoiler was about to fall off so they glued it down then he took us to the petrol station to put air in the tire and put £15 of fuel A test drive around the block I didn’t open the car Bonnet As the car was driving fine so now all the paperwork is signed, then I had a long drive back home from London to Birmingham On the way back home the service light came on and saying it need a cooling and when stopping at traffic lights the back of the car slightly jumps forward All the sensors on the front of the car keep going off Making beeping so soon I got home I opened up the car bonnet Straight away, the airbox wasn’t connected The tires on the car had wire hanging out of them that’s why it needed air in the tire Because the tires were so bad on the car so I took it to the garage to have the tires replaced because can’t have my children in that car like that here is another problem when he took the tire off he noticed the wheel has been wired back together told me to be careful then he noticed and told me my body work on the car is not lined up. It’s look like it’s been in an accident and repaired. That’s why the airbox and the filter wasn’t connected so I contacted the dealership and he said he won’t be having the car back because I’ve signed the paperwork I have pictures videos at Mechanic paperwork. I’m taking this forever not happy with this company. People be very careful and do a full check on the car and do not set the car if he is running already.

Organised a vehicle with these guys through a finance company, everyone was in agreement, finance sorted against the car, flight booked, return boat booked, insurance sorted, i was advised to ring and leave a holding deposit (even though finance was sorted on the car) tried to anyway only to have no possible way to talk to someone that could take a payment for deposit. Promised a call back to sort this, never happened had to chase it up myself, to which then I was informed that the only person in the company that can take a payment is out on a test drive and they would call me back, yet again I had to call them back myself, only then to be told that they had sold the car 30 mins prior! A car on which finance was arranged and sorted! And their incompetence to be able to 1. Return a customer call and 2. Have more than one person able to take a payment.
To me now... makes me see this business as extremely poorly run. Being in the very high end of the automotive industry myself this place is laughable. So a clear word of advice, shop elsewhere.

Really want to thank Ben for a impeccable service when purchasing my Bentley Bentayga

Really love the rxperiencr thanks to Ben.

Congrats to me on my new 7 series