Fantastic app for playing the FPL game. The new updates from last season are far more superior that any other app out there to play the game. Live updates are so, so quick. The sub menu on the team... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really useful app for managing my FPL team. FFH brings everything together in one place, including planning, predicted line-ups, live points, bonus updates and transfer advice. It saves me a lot of... Se mer
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Every single year there are improvements. What I love most is that they listen to suggestions and implement to the best of their abilities. Using the site has always been a pleasure and more so the ap... Se mer
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The company does not honour it's promise of money back if not win your mini league. I would warn all potential users to read the small print as they make it extremely hard to comply with conditions... Se mer
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Företagsinformation
Skrivet av företaget
The home of Fantasy Football.
Kontaktuppgifter
Storbritannien
- fantasyfootballhub.co.uk
4,6
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Into my 3rd season of using FFH and is…
Into my 3rd season of using FFH and is great to see innovations and improvements with the app and features to keep things fresh. Would recommend to any serious FPL player
16 september 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Hi Alfie, thanks for your review. We're happy to hear we've been able to assist you these past few seasons. Here's to more green arrows!
Fantastic app with brilliant features…
Fantastic app with brilliant features to help shape your fantasy team.
16 september 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Hi Neil, thanks for your review. We hope you have a great season!
Svar från Fantasy Football Hub
Thanks for the review. We hope you have a great season.
Great app
Great app, easy to use and very powerful. Website is also very good. Saved me so much time using this platform and given me some great insights.
1 september 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Thanks Riz. We're pleased to hear you're a fan! Have a great season.
great content with many tools in one…
great content with many tools in one place for every wallet
helps experience players as newbies too
30 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Many thanks for your review, Ruslan! May all your arrows be green this season.
A great appl
A great app, but for teenagers who want to play Fpl seriously they may not want to or may not have the funds to pay for the extra add ons
16 september 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Hi Matt. Thanks for the review. We hope you have a great season!
Lovely app especially the predictions…
Lovely app especially the predictions part. Would love pro prices to be at a little lower end though. Keep up the good work!
16 september 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Thanks for your review and the feedback, Mohamed! May all your arrows be green.
Very good app
2 september 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Thank you for your review. We hope you have a great season!
Unannounced Auto-Renewals & Breach of UK Consumer Protection Laws
Be extremely cautious before giving Fantasy Football Hub your payment details.
My subscription was automatically renewed without any prior warning or notification that a charge was coming, there was no clear notice on the original receipt or my account to show that auto-renewal was active.
Under the Consumer Rights Act 2015 and Consumer Contracts Regulations, terms regarding recurring charges must be transparent, clear, and prominent. Charging customer accounts without prior renewal reminders directly breaches these fairness requirements.
When the charge hit my card, I immediately requested a full refund under my statutory rights. Over two weeks later, customer support has completely ignored my correspondence.
Because they failed to respond, I have had to lodge a formal chargeback claim through my bank for an unauthorised transaction and report their practices to Citizens Advice / Trading Standards.
Avoid this service at all costs as they are very clearly employing a legally dubious subscription trap.
13 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
UPDATE: 04/09/26 16.47
A member of our team has been in touch via email.
Hi A Hill,
With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account
Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.
We'd like to get this sorted for you so have requested further information. Once we have this, we'll get things resolved. FFH Support
be careful with the auto renew
be careful with the auto renew, if you dont remember even on the day of renewal and you want to cancel you will not get a refund, perhaps a reminder of when the renewal would be helpful especially as you have my contact details??
31 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
UPDATE 04/09/26 16.48: Hi Dean. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please contact us at support@fantasyfootballhub.co.uk
Hi Dean. Thanks for the review.
With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account
Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.
We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support
I had an issue and Kate who was very…
I had an issue and Kate who was very helpful sorted it with a few mins of my email. Really happy with the support.. thank you again
29 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Hi Samantha. Thanks very much for your review. We'll pass this on to Kate for you. We hope you have a great season!
Avoid
Unfortunately had to give this one star.non existent faceless customer service . Rip off . Avoid
16 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Hi Ryan. Thanks for your review. We're disappointed to hear about your experience with us. We'd like to find out more and get things sorted for you. We've requested further information so we can get in touch. FFH Support
Good Customer Service
Had a few hiccups with the customer service email, however now fixed. Once I managed to get through to someone the responses were quick and got the problem sorted!
Thank you!
25 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
UPDATE: 26/08/26 13.28
Thanks for providing your details, Mason. A member of our team has contacted you to assist.
HI Mason. We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support
Great Experience with Support Team
I had a good experience getting the information and data and rewards from FFH. The staff was courteous and nice.
7 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Hi Bill. Thanks for your review and feedback. We hope you have a great season!
I cancelled my subscription last year…
I cancelled my subscription last year and it has renewed putting me in debt because the company chose to renew it even after it was cancelled. So far no contact or response from anyone with the company.
22 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
UPDATE 27/08/26 12.56: Hi Jon. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please contact us at support@fantasyfootballhub.co.uk
Hi Jon. Thanks for the review.
With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account
Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.
We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support
Superb 💙💙💙💙
21 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Just like your review, Dipendra! ⚽⚽⚽
Svar från Fantasy Football Hub
Thanks for the review, Bouhala! We hope you have a great season.
odlican sajt,sve moguce preporuke za…
odlican sajt,sve moguce preporuke za koriscenje.
19 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
Thanks for your review, Ivan. May all your arrows be green!
Svar från Fantasy Football Hub
Thanks for your review Zaini. We hope you have a great season!
Terrible at responding to queries
I’ve had 2 occasions where I needed to contact them over the last few years and have never received a response, despite me being a paying customer.
For my recent issue I had to chat with their 'FFH Chat Assistant', it could not help so said “Let me get you in touch with one of my teammates for further help”. Then I heard nothing despite waiting ages. I decided to leave my email address, but still nothing.
I have been a subscriber on their entry-level package for a few years. This season they have removed some of the features from that one (such as AI teams), meaning I will need to upgrade. But the app is not allowing me to upgrade unless I pay the full amount on top of what I’ve already paid as part of my running subscription.
9 augusti 2026
Omdöme utan inbjudan
Svar från Fantasy Football Hub
UPDATE: 17/08/26 11.42AM. Thanks for providing your contact details, Stuart. We have been in touch via email to get things resolved for you.
Hi Stuart. Thanks for your review and your feedback. We're pleased to say we've now resolved the issue with the chat assistant and if it can't help, it will now raise a ticket for you.
With regards to your subscription, we'd like to get that sorted so have requested further information. Once we have this, we'll be in touch.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.