Family Dollar Omdömen 

This store is like a bad episode of gossip girls. They harass and make fun of customers, even bully them (shoulder checks, side swipes and very attacking comments) They steal and give free items to their boyfriends and family. Too busy with drama to do stalk. Made me feel so uncomfortable I don't go anymore, I also know people who quit because of the bad work environment. Use to be a good place. Nelsonville, OH

I live in a small town where it's about a 30 min. drive to all major retailers. In this small town (Crawfordville, GA) we do have a couple stores to help out. Family Dollar/Dollar tree is one of those stores. Everyone was excited when they open, you could get certain items you needed without driving an hour over all for something. The store after 6 months began to go downhill, isles where full of stock not put on shelves, the employees spend their time outside on phones or smoking rather than keeping shelves stocked and aisles cleaned. Certain staff members refused to control their foul language regardless of if a customer was standing there or not. Store is a total mess, bad management, poor customer service, no way to move around to see shelves, sometimes you have to push full carts of stock out of the way to even go down an aisle. Store sure wasn't handicap acceptable. Over charging for items that are listed in weekly ads, you send an experience to corporate you get no response either. Family Dollar not what it used to be. Too much push to keep up with Dollar General in my opinion. Everywhere you see Dollar General it seems Family Dollar got to be there also. Now this store is among one of the 1000 stores on their list to close. You would have thought they would listen to customers complaints and do something about it instead of closing a store in a small town that really needs it.

I went to your store in Roberta Ga to see if you might have a USB Flex Drive. The guy who was working there and in much need of extreme hygiene care, snapped at me that he didn't know what that was. I said that it was a storage device to which he snapped I don't know what that is. Then he said you mean a USB Flex Drive, exactly what I had asked for . Before I could answer he said we don't have one to which I left. He walked over to the corner of the building and told another employee in a voice load enough for me to hear as I'm walking out "talking about a bad attitude" and some other non understandable language references. I did not go back to confront him to save myself the trouble his type and class causes. I know that this store has little business and I don't understand how it is kept open but this may be an indicator of a public perception due to this type of employee. I only wanted a stick drive not an experience with a mouthy low class employee.

I went there to get a dog harness and the product was advertised for a dollar. The head manager refused to sell the price as advertised Christian Garro is horrible, she should not be a manager she should be aware of policy, it was more than one item in that place there at that price, and she would not sell the item at that price, and she wouldn't let her employee that was there at the time, handle it as she was supposed to. It just really upsets me, because I've been in the retail business, and I know how it works, and I just can't wait for Christina to read this. So she know that she needs to go back and take some classes and listen to policy. And then if you don't want to sell the item for that price, I suggest that you go walk around the whole store and make sure everything is in his rightful place and price. They have no way for you to get a human when you are trying to file a complaint as if they are trying to not take accountability for how their staff treats their customers. I tried to file the complaint on the computer through their little automated system, never received a call never received an email back stating that they will address the situation, I have pictures, I upload the pictures to prove what was going on in the store still no response back from management, I just think it's very ridiculous in the way that they treat people, especially when you go in there and spend your hard earned money on the regular.

This is about the Family Dollar website and it's affiliated store, Dollar Tree's website. First, for at least the past year I've tried to log in to the Dollar Tree website where it gives me the opportunity and then takes it away in less than a second. On April 18, 2023, their Support Team said in an email this was a known issue and to please give them a grace period. Today's January 22, 2024 and the website is giving me the same problem.
Today, on the Family Dollar website and after signing in, I went to their Deals category. These deals claim to be available for ordering online either to pickup in store or ship to home. After selecting a few items that I would be interested in, there was no way to select a quantity nor, would the "Add to Cart" function work. Their options to "Pick up in Store" or "Ship to Home" also would not work. Some items are available from some "store" but they don't tell you which store. Maybe you have to try every zip code that has a Family Dollar Store. This has also been going on for at least a year. In addition, several months back I tried their app and I still couldn't achieve my goals. My suggestion to all retailer's who offer online services on their website or offer an app is to test them out. Your losing a lot of business from those of us who likes the online shopping.

Hillsboro n.h Sunday afternoon cashier rude swears at customers for opening top of package I was purchasing. customer behind me also made comment about rudeness, no need to swear and be rude.

I was going in to be hired but because I worked for dollar tree over 8 years ago by a woman named Linda who had a personal grudge against me and my girlfriend at the time I was put down as a none re hire now this is before dollar tree bought the company I not eligible for re hire this complete B.S. and i will be seeking legal representation.

Store #12470 . I went inside to make a purchase at ~600pm. As I was walking up to the register a male behind the counter was counting money by the ATM and reeked of Marijuana. The entire check-out area smelled of Marijuana. Check the cameras at the time to see who the employee was behind the counter. Thanks.

Asbury Park family dollar employee Ms. Marsha Crill is (VERY) disrespectful towards customers.She has a negative disposition and needs courtesy training. Her disrespect almost enabled me to step out of character. Nonetheless I refuse to compromise my maturity. Please retrain this woman on the importance of courtesy and respect. Thank you

I’m a regular customer I come at least 3 times a week to the same store the customer service has went down since the manager Justin left the whole vibe of the store feels negative if it doesn’t change I am going to find a different place to shop at

I tried to use your app it stinks!! I wanted to use the $5.00 coupon on Thanksgiving Day. And yes I had it clipped on my table at home. Would not work on my phone also. I also resetted my password. Problem s with that also. Store would not give me the coupon code . I talk with Jason, and his hands are tied. Your company policy?? You have lost a $60.00 purchase for this day! So what are you going to do about this?

Went out to put American flags on my Father’s & all the fallen soldiers graves in his cemetery. My fault for not ordering enough flags for this. So I went to the Family Dollar in Jewett Texas to purchase some more. I had seen them there before. When I couldn’t find any, when I say ANY, I mean NO FLAGS AT ALL!!! It’s not just any day, it’s VETERANS DAY!!! I asked & the store clerk said they were right here, they weren’t. So she asked another that said they were recalled. Meaning they needed the room for the Christmas decorations, again it’s Nov 11th & VETERANS DAY. What’s wrong with the after VETERANS DAY to remove them. Them fill the small space with Christmas stuff. No flags at all is so unpatriotic period, but on VETERANS DAY is over the top & unforgettable!!!!!!! No stars would be better!

Upper Marlboro, MD (Brown Station Rd) Called the store to ask a question (before heading over there), they picked up and hang up without saying anything. Gave them benefit of doubt, cause anything can happen while working, so called again and same thing, very rude and unprofessional. This store has been filthy since the day it opened, boxes are always in the isles and doorway, keep waiting for them to put things away but that's never happened. Workers are rude they don't speak, but then again there's only a cashier, occasionally someone may be in the back but no one to ask for assistance. They've been open for only a couple of years but it looks like it's been here for years.

Placed an order for socks on line for in store pick up.
Paid.
Received an email saying order received and I would hear back when order shipped.
No email and when I try to check on package, no order number is in the system.
I can’t find anywhere to call….
Contact Customer service link is a joke with no email or phone number.
Call a store, they know nothing.

My Mother had lost her keys. Nathan and his staff went above and beyond to help her find her keys. She eventually found her keys in her car, but we sure appreciated the kindness of Nathan and his staff on North Judge Ely in Abilene, Tx.

It seems to be that every day the store on Broadway is always opening late I went to the store again this morning at 8:30 stood outside for 10 minutes no one came but yet you have three to four employees to standing in the parking lot waiting for someone to open the doors this is getting ridiculous this is not the first time the second time or the third time this is a ritual they do this on a daily basis either they're opening late or they're closing early this is out of control I have never in my life been to a Family Dollar that is so disgusting so rude and so ignorant to so many people

Went to family dollar this store was very filthy.The emergency doors were block with merchandise.Only one cashier working.I was just so upset at the appearance of this store.Clothes and other merchandise thrown all over the floor.I really do feel that this store needs a lot of help keeping up with the store.Alot of metchandise was not even put in its right place.

I had 3 heavy bags plus 2 other bags 2 bags with a gallon jug of water and 1 bag with 40 pk of puppy pads. I asked her if she had a cart so I could take it to my car she quickly said no I don't. I noticed a buggy behind her with only 2 bras sitting it what was the harm in taking them out and letting me use it ,I was going to bring it back to her. Family dollar on Tennessee Ave

The store was uncomfortable the air wasn’t working an I was going to purchase some candy an some was soft an was like melting the cashier an Manager said they were sorry that the air wasn’t working I’m a Senior an it’s hot being outside but then go in to shop an it’s hot inside I live close an this is the store I go to nearly daily or every other day it’s the store Family Dollar 701 Martin Luther King Blvd Wichita Falls Tx

I placed an order online on 9-13-23. This was a gift and I requested it to be delivered to a store near the person these pots and pans were for. I received an order sheet saying... what credit card I used, the estimated date it was shipped, t I would receive updates, and more. Yesterday, I received the first email on 9-19-23. Saying the order was going to the store and everything that I received on 9-13-23, but delivery date. They gave me a tracking number that was not recognizable by any shipping companies or Family Dollar.

Naturally, I called them and spoke to Lika, in the Philippines (I am in NY) telling me that the order would be delivered to the store on 9-24-23. In between this, I asked why my invoice and order sheets said the item was shipped on 9-13-23. It seems that they deliver to stores in 7-10 business days, but not on the order sheets. It did say it was being shipped with an estimated date of 9-13-23. It also says only gift cards take 7-10 business days. (This is not what I ordered) When I was disconnected 2 times I asked to speak to a supervisor Lika would not discuss it with me.

I called back explaining what happened and spoke to Autumm who said that Lika is the only supervisor in the call center. She would not put another supervisor on the phone and argued with me for over 10 minutes. I insisted on speaking to a supervisor and she finally had the only person with a head on her shoulder call me back.

Aira, the actual supervisor, I think, finally understood that the shipping dates were wrong although they took my money immediately. I sent a copy of the order to Aira, explained the above and other items that were wrong on the invoice and order sheet. Now that all this aggravation went on for 2 hours she calmed me down and agreed there were several mistakes on the site and these forms. She would get it fixed and follow up on the two women who actually lied.

You would think she would have offered a coupon or something so I would return after this much time and the fact that I have been purchasing from them for 20+ years.

They have no common sense and they made me feel they just wanted to get out and get off the phone. We were disconnected several times. One time I spoke to a Chris who never even bothered to call back.

Perhaps, if they take our money and sell to us, they would have American Call Centers who understand what I was saying and the website would make a lot more sense than it does. It is loaded with working errors. I have made a living doing just this before I retired.

I will never shop online again at Family Dollar or Dollar Tree. You do know Dollar Tree, that is the store that raised all their prices by 25 cents, but still has the signs up in the windows that say $1.00 until you get in the store. People only buy less that what they bought when it was a dollar. Even I used to come once or twice a week. Now only twice a month.

Buy at your discretion. Pay immediately and know what your buying. Good luck because you may not get what you pay for.