familypresent Omdömen 

1 016
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This company is available and all about their customers. My orders were processed and delivered in a very timely manner. The work that they do is professional and absolutely perfect!! Communicati... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a portrait of my husband and me and it turned out beautifully. He has one eye sewn shut due to sinus cancer about 9 years ago. I don't see him that way so I asked them if they could make it... Se mer

Betygsatt 5 av 5 stjärnor

I couldn't be more pleased with the canvas reproduction pictures I received from family present. I sent them two photos of my husband and I for two prints - the work they did to produce the canvas pr... Se mer

Betygsatt 5 av 5 stjärnor

I cannot say enough good things about my experience with Family Present. Ordering was simple and the final product looks amazing. Add to that the fast turnaround time and the best customer service I h... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik

Skrivet av företaget

familypresent – Custom Portraits & Personalized Gifts (USA & Europe). Premium personalized artworks for couples, families & pet lovers. Trusted by 100,000+ happy customers. Official websites: family-present.com (USA) | familypresent.de (Europe) Email: support@family-present.com #familypresent

Crafted locally in the USA & Europe

Custom made with love – since day one.

Trusted by 100,000+ happy customers across the USA & Europe. Delivered in 2–5 Days.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 016)

234 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The artwork is just wonderful

The artwork is just wonderful! The likeness of the print to the original photo is remarkable...I have mine set as the wallpaper on my phone so I can see it all the time!!

20 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I received my beautiful watercolor today and wow !!y…

I received my beautiful print today from family present. I sent a picture in of our beloved fur baby. Family present turned it into a beautiful watercolor. I will definitely have more photos made into watercolor treasures of my pets. My husband and I wepped when we saw are watercolor print. It will bring us years of joy as our Sweet Little did. Customer service is excellent 👌
Thank you Florian.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My original portrait.

My original portrait was sent in a brown envelope, which didn't fare well during transit, it arrived in poor condition. I contacted family present and without any hesitation they sent a second one in a very sturdy box. I'm delighted with the portrait and will definitely use this company again and recommend to others.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Website was extremely easy to navigate…

Website was extremely easy to navigate when deciding what picture to use. Ordering was a breeze. Fed Ex transposed numbers on the shipping address. I notified Familypresent via email and I received a quick answer. Picture was delivered. Recipient was very pleased, loves the picture of his favorite dog Duke.
I will be ordering again from familypresent.

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ein unglaublich schönes Aquarellbild

Ein unglaublich schönes Aquarellbild! Beim auspacken sind mir die Tränen gekommen, so eine wertvolle Erinnerung an meinen lieben Freund!
Ich habe es in 60x40 bestellt und über seinen Platz gehängt. Es ist so, als ob er noch da wäre. Sehr zu empfehlen!

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trustworthy

I recently ordered a print of my wife and me with “Est. 1983” as a Mother’s Day gift. When it arrived, I noticed it unfortunately read “Eat 1983,” which was pretty disappointing.

I reached out to the company to let them know, and after a few emails, the owner personally responded and made it right. They reprinted the piece at no charge and shipped it out themselves. In fairness, the mistake was missed on both sides, including mine.

I truly appreciate the way they handled the situation. Because of that, I wouldn’t hesitate to order more prints in the future and would definitely recommend giving them a try.

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful Product

My son loved the portrait of his late dog. He cried when he saw it and hung it on his wall immediately. The portrait looks very professional and arrived in a timely manner. I believe the cost was worth the final product. I highly recommend familypresent.com.

29 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Beautiful finished product

I chose this company because they said it would be done quickly, within a few days. Unfortunately it was not, but it did turn out beautifully. It was worth a the wait.

23 mars 2026
Omdöme utan inbjudan
Logotyp för familypresent

Svar från familypresent

Hi Susan,

Thank you so much for your kind review. I’m really glad to hear that you loved the artwork.

I also came across your note regarding the delivery time and took a closer look at your order. You’re absolutely right — in this case, delivery took a total of 7 business days, which is longer than usual. I sincerely apologize for that. Especially for gifts, timing matters, and we clearly fell short of our own standards here.

I’ve already reached out to you via email and offered a 35% refund as a gesture of goodwill for the inconvenience. Situations like this are very rare, but when they do happen, it’s important to me to make it right.

Thank you again for your trust and your kind words about the final result, it truly means a lot.

Warm regards,
Florian
Founder, familypresent

Betygsatt 5 av 5 stjärnor

Great company

My experience with Familypresent was flawless. From ease of ordering to beautiful finished product, I couldn’t be more pleased. My framed canvas was shipped in a timely manner and arrived packed with care. The whole piece just speaks of quality. I even received a follow up notice to see if I was satisfied!

10 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Many times when I’ve made a purchase…

Many times when I’ve made a purchase off of Facebook it was whit a degree of skepticism . So when we purchased the framed portrait of our Lola who had crossed the rainbow bridge last October we are extremely pleased how it turned out. It is really how we want to remember her . Thank you Florian for your attention to all the details.

7 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Don’t have a doubt they are unbelievable!!!

They are so accurate and the pictures came out just as planned . I did one for my daughter and her husband and myself and my husband, I can’t get over her great it looks . Would highly recommend this site . I don’t think I ever looked better even when n my wedding album they also got my hazel eyes perfect .

16 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wish that I could give a 5+⭐️⭐️⭐️⭐️⭐️…

I wish that I could give a 5+⭐️⭐️⭐️⭐️⭐️ review!
I order online frequently, and have been “burned” twice.
As a result I now always read reviews before ordering online. This company, Familypresent has exceeded my expectations in all areas. Order turn around time, shipping and packaging, and prompt personal responses to my questions! Fantastic customer support!
You can be sure that if you order from them you will be in good hands! 👍

7 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a perfect gift!

What a perfect gift! I have ordered two water color canvas prints and they could not be more stunning. Customer service was exceptional in helping me choose the best sizes for my prints and I loved how you could actually view the finished product before ordering!

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely Beautiful

I have a new favorite company, as the canvas artwork was absolutely beautiful. I ordered as gifts for my adult sons and their wives but plan to re-order, as I want for myself. The turnaround of ordering and receiving was impressive. I am beyond happy with this company.

3 april 2026
Omdöme utan inbjudan

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