Dommage je ne peux pas mettre 0 étoiles car vous méritez aucun respect de ma part ni a d autre clients je vous ai fais une commande, pas de son pas d images et ensuite 8 jours pour d attente pour le... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a custom Mizuno JPX ONE driver and the whole process was smooth and professional. Shaft options, swing weight and setup were all configured exactly as requested. Customer support was very re... Se mer
Had to stop my card,as this seems shady. They said order off a laptop, as phones are not reliable. No order number,when i went to merchants page,after approving payment with my bank. Just error... Se mer
Företaget har svarat
My experience with Mizuno started with the fitting of the irons with Mr. Falber where I was very satisfied with his approach. Following that I purchased irons JPX 923 HM PRO that are great and I love... Se mer
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Företagsinformation
Skrivet av företaget
falbergolf.com is your trusted source for authentic Mizuno Golf products. As an authorized Mizuno Golf reseller, we specialize in premium golf clubs, bags, balls, and accessories. We proudly offer Europe-wide delivery and secure online payment options for your convenience. Our custom-fit golf clubs are expertly crafted at the Mizuno Golf Factory in Scotland, ensuring precision and unmatched quality. Whether you're a seasoned golfer or just starting, we're here to help you elevate your game with Mizuno's world-class equipment.
Kontaktuppgifter
Bystrcka 38, CZ62400, Brno, Tjeckien
- +420/602961590
- info@falbergolf.com
- falbergolf.com
3,2
Medel
60 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dommage je ne peux pas mettre 0 étoiles…
Dommage je ne peux pas mettre 0 étoiles car vous méritez aucun respect de ma part ni a d autre clients je vous ai fais une commande, pas de son pas d images et ensuite 8 jours pour d attente pour le remettre à colissimo et me faire croire que vous l avez envoyé foutez de ma figure oui !!!!!! De qui se moque t on ????!!!! Nous payons un service et une prestation et vous ne respectez pas vos engagements plus jamais mais jamais je recommanderais chez vous des voleurs des escrocs )attendez la pub que je vais vous faire attendez ☠️☠️☠️☠️☠️☠️
Mr HAMDAOUI RAOUTI
5 augusti 2026
Omdöme utan inbjudan
Svar från falbergolf.com
Bonjour,
Nous comprenons que vous soyez impatient de recevoir votre commande, mais nous tenons à rétablir les faits. Votre commande a été expédiée de notre entrepôt en République Tchèque le 27 juillet 2026, comme le prouve le suivi international. L'e-mail que vous avez reçu de Colissimo est une notification automatique générée lors de l'arrivée physique du colis sur le territoire français, et non la date de notre expédition. Nous ne sommes pas responsables des délais de traitement des transporteurs pendant la période estivale. Nous sommes une entreprise sérieuse et nous refusons d'être qualifiés de "voleurs" ou "d'escrocs" alors que votre colis est bien en transit et arrivera sous peu.
Cordialement,
falbergolf.com
Tutto ok.
Pessimi. Ho fatto il reso più di un mese fa. Nessuna email di conferma della ricezione della merce, nessun rimborso. Non rispondono né al telefono, né alle email.
Aggiornamento: è stato risolto.
18 maj 2026
Omdöme utan inbjudan
Svar från falbergolf.com
Buongiorno,
La ringraziamo per aver aggiornato la Sua recensione.
Siamo lieti che il problema sia stato risolto e ci scusiamo ancora per il ritardo causato da un problema tecnico nel processo di rimborso.
Grazie per la pazienza e la comprensione.
Cordiali saluti, falbergolf.com
Mizuno JPX ONE driver
Ordered a custom Mizuno JPX ONE driver and the whole process was smooth and professional. Shaft options, swing weight and setup were all configured exactly as requested. Customer support was very responsive and knowledgeable about the different fitting options.
The driver itself is incredible — very forgiving, long off the tee and surprisingly easy to shape shots with. Build quality is top level and the club arrived perfectly packaged. It’s hard to find stores in Europe with this level of Mizuno expertise and custom service. Will definitely order again.
22 april 2026
Omdöme utan inbjudan
Teilweise empfehlenswert
Teilweise empfehlenswert. Wenn man Zeit zum Warten hat, ist es in Ordnung. Allerdings steht auf der Homepage, dass die Artikel an Lager sind. Fragt man nach, erhält man die Auskunft, dass der Artikel nächste Woche geliefert werde. Nach der Bestellung bekommt man dann plötzlich ein neues Lieferdatum – nochmals zwei Wochen später.
Nach Ablauf dieses Datums fragt man erneut nach, wo die Ware bleibt, und erhält weitere Versprechungen, die ebenfalls nicht eingehalten werden. Als Begründung werden Feiertage und ein hohes Bestellvolumen genannt. Ich habe sogar Expressversand vorgeschlagen und angeboten, die zusätzlichen Kosten selbst zu übernehmen. Trotzdem blieb es bei leeren Worten.
Bestellt am 9. April – und am 8. Mai die Ware immer noch nicht erhalten. Sehr schade.
Ihre Bemerkung:
Nehmen sie umgehend meine persönliche Daten raus. Haben sie auch schon was von Datenschutz gehört!
8 maj 2026
Omdöme utan inbjudan
Toujours pas reçu ma commande alors que…
Toujours pas reçu ma commande alors que j’ai commandé le 12 mars 2026, le suivi ne bouge pas ! Commande 242204
31 mars 2026
Omdöme utan inbjudan
Svar från falbergolf.com
Bonjour,
votre commande (casquette **Mizuno Tour Vent Adjustable Black**, **€31,00**) a bien été expédiée le **22.03.2026** avec le numéro de suivi suivant :
https://www.laposte.fr/outils/suivre-vos-envois?code=CE057484323CZ
Les informations d’expédition ont été envoyées le même jour aux coordonnées suivantes :
Roan SEA
19 Avenue Albert Schweitzer
78330 FONTENAY LE FLEURY
France
Email : [searoan789@gmail.com](mailto:searoan789@gmail.com)
Téléphone : 06 64 87 89 10
Nous vous recommandons de contacter votre bureau local **La Poste** afin d’obtenir plus de détails sur la livraison, car le colis est pris en charge par leur réseau en France.
De notre côté, nous avons également lancé une **réclamation auprès de notre transporteur** pour vérifier la situation. Dès que nous aurons plus d’informations, nous vous tiendrons informé immédiatement.
Merci pour votre patience.
Cordialement,
Miroslav
falbergolf.com – Mizuno Golf Specialist
Good, better, Mizuno
I just want to thank you for the perfect assembly of the golf clubs, the great communication, and the fantastic service.
My next golf clubs will be Mizuno again. Appreciate all your efforts.
28 augusti 2025
Omdöme utan inbjudan
Svar från falbergolf.com
Dear Eduard,
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you’re happy with the assembly, communication, and service. We look forward to building your next set of Mizuno clubs for you!
Je comprend pas
Je comprend pas, je veux acheter des JPX 925, mais impossible de se connecté à falbergolf.com
ni avec Firefox, ni safari, ni opera.
26 augusti 2025
Omdöme utan inbjudan
Svar från falbergolf.com
Merci pour votre retour. Pour protéger les données de nos clients face aux cyberattaques, nous utilisons un pare-feu strict qui bloque certaines adresses IP hors Europe ainsi que de nombreux VPN. Si vous utilisez un VPN ou une IP non européenne, nous vous conseillons de modifier la connexion. Vous pouvez aussi nous transmettre votre adresse IP pour vérification.
Thank you for your feedback. To protect our clients’ data against cyberattacks, we use a strict firewall that blocks some non-European IPs as well as many VPNs. If you are using a VPN or a non-European IP, we recommend adjusting your connection. You can also send us your IP address for verification.
Initial slow response, issue solved quickly
I ordered a club several weeks ago, but after receiving the order confirmation it went silent. Emails remain unanswered and the phone is not picked up.
Update: After some days and a reminder Falber Golf responded with an update about the delayed order. I cancelled the order due to the longer lead time and it was processed immediately.
21 mars 2025
Omdöme utan inbjudan
Svar från falbergolf.com
Dear Roeland Scholtes,
Thank you for your feedback, and we're truly sorry for the concern and frustration caused.
Please rest assured that we are fully operational, and your order is in progress. It has been placed as a custom build, which unfortunately involves a longer lead time. We were waiting for confirmation from the production team before replying to your inquiry.
That said, we did respond to your email rscholtes@hotmail.com within two hours of receiving it, with the latest update that your order is scheduled to ship on April 7th. to your address: Roeland Scholtes, Rembrandtlaan, 109, 2271 GH VOORBURG, NL. We're sorry if this wasn’t clear or if our delay in replying created any uncertainty.
We have alo replied to you inquiry on linkedin https://www.linkedin.com/in/roeland-scholtes-a262247/
Thank you for your patience and understanding—please don’t hesitate to reach out if you have any further questions or concerns.
Excellent Experience
Excellent Experience. Official store located in Brno (Czech Republic). Fast customer support.
16 januari 2025
Omdöme utan inbjudan
Svar från falbergolf.com
Thank you for sharing your positive feedback! We're thrilled to hear about your excellent experience with our official store in Brno and our fast customer support. Your satisfaction is our priority, and we’re glad we could meet your expectations. We look forward to serving you again in the future!
Great service
Miroslav (Mr. Falberolf) is great. Extremely fast in answering and very helpful in giving advice to select the correct specification. It is the third purchase at falbergolf and I just can highly recommend it!
Oliver
17 december 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Thank you so much for your wonderful review, Oliver! We truly appreciate your trust and loyalty with falbergolf.com. We're thrilled to hear you're happy with our service and advice on selecting the right specifications. We look forward to assisting you again in the future and wish you many successful swings on the course!
Très bon produit
Très bon produit ! Commercial au top !
Agréablement surpris par la rapidité et la qualité de ma commande.
Je recommande!
5 november 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Merci beaucoup pour votre retour ! Nous sommes ravis que vous soyez satisfait de la qualité de nos produits et de notre service. À très bientôt sur falbergolf.com !
Just perfect item
Just perfect item, the clubs and the ball are amazing.
23 november 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Thank you so much for your kind words! We’re thrilled that you love the clubs and the ball. Enjoy your game, and we look forward to serving you again soon!
Good Customer Service
Website is easy to use and any queries are answered timeously.
15 november 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Thank you for your feedback! We're delighted to hear that you found our website user-friendly and our customer service helpful. We’re always here to assist you!
Great Clubs
Great Clubs, bought 923 HM, 5-SW, and improved my handicap by 10 strokes.
Unfortunately 023 no run our and I wanted to add the Gap Wedge, so bought the 925 with the same shaft. Worked well. Love Mizuno♥️
31 maj 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Thank you for sharing your experience! We're thrilled to hear that the 923 HM clubs helped improve your game so significantly. It's great that the 925 Gap Wedge fits seamlessly into your setup. Wishing you continued success on the course – keep enjoying Mizuno!
My experience with Mizuno started with fitting performed by Mr. Falber
My experience with Mizuno started with the fitting of the irons with Mr. Falber where I was very satisfied with his approach. Following that I purchased irons JPX 923 HM PRO that are great and I love it. After 1 year of using I had some issue regarding the defect on the head of 9 iron. Within 2 weeks the head of the iron was replaced. I appreciate the attitude as well as reactivity of Mizuno. Following that I purchased ST-G driver and ST-G Titanium 3W I am extremely satisfied. My next clubs will be definitively coming from Mizuno. :-)
12 augusti 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Thank you so much for sharing your detailed experience! We’re delighted that your journey with Mizuno started on such a positive note with Mr. Falber's fitting. It’s fantastic to hear how much you enjoy your JPX 923 HM PRO irons and that we could resolve the issue quickly to your satisfaction. The addition of the ST-G driver and Titanium 3W is a great choice—wishing you continued success on the course! We look forward to helping you with your next Mizuno clubs.
Svar från falbergolf.com
Thank you for your review! We're thrilled to hear you're enjoying the performance of our golf balls around the green. Your satisfaction is our top priority, and we're glad they're delivering the quality you expect. Happy golfing, and we look forward to serving you again soon! 🏌️♂️⛳
Website seems scammy
Had to stop my card,as this seems shady. They said order off a laptop, as phones are not reliable.
No order number,when i went to merchants page,after approving payment with my bank. Just error message,saying order unsuccessful.
No confirmation email of order.
Come off it, get your technology sorted out.
17 november 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Dear Kathy,
Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. Please rest assured that we take your concerns very seriously.
To clarify, our website, https://www.falbergolf.com, is secure, and we adhere to strict payment and order confirmation protocols to ensure a safe and seamless shopping experience for our customers. However, based on your description, it seems there may have been an error or potentially an attempt to order from a site that is not ours.
We can confirm that we have no record of an order, payment, or attempt under your name in our system. Please reach out to us directly at info@falbergolf.com or via our contact form with the details of the items you intended to order. This will help us investigate and assist you further.
Your trust is important to us, and we’re committed to resolving this matter promptly.
Super site Pas de souci de livraison il faut…
Pas de souci de livraison il faut quelques jours de plus car les clubs viennent de Tchéquie réactivité professionnalisme les clubs neufs et choix Mizuno et la disponibilité en stock meilleur qu'ailleurs je recommande vivement juste un point pas joignable par téléphone même si un numéro de GSM apparaît ce qui peut provoquer un doute vite réglé avec les échanges par mails et visibilité sur Facebook ou LinkedIn
6 juni 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Merci beaucoup pour votre avis positif et pour avoir choisi falbergolf.com (Mizuno Golf Specialist) pour votre équipement de golf Mizuno !
Nous sommes ravis de savoir que vous êtes satisfait(e) de votre expérience avec notre boutique. Votre retour est très précieux et nous encourage à continuer de vous offrir le meilleur service possible. Si vous avez des questions ou besoin de conseils pour votre équipement, n’hésitez pas à nous contacter.
Bon golf et à bientôt !
Ottimo supporto alla vendita
Sono arrivato a contattare Miroslav innanzitutto perché ho trovato una persona competente e sopratutto chiara nella comunicazione. Nel golf spesso ogni fitter o negozio specializzato non specifica tutti i dettagli, non è molto chiaro sui prezzi, etc... mentre ho trovato tutto questo in lui. Ho potuto personalizzare l'equipaggiamento nei minimi dettagli e nonostante ci fossero ritardi imputabili al produttore per recuperare tutto, intanto è riuscito a farmi arrivare buona parte dei bastoni velocemente e nei tempi indicati.
Per l'unico wedge che non era disponibile, mi ha aggiornato di volta in volta sui tentativi che stava facendo con la casa madre fino a quando non è riuscito a soddisfare la mia richiesta, offrnedomi comunque nel frattempo delle alternative nel caso in cui avessi voluto valutare altre soluzioni in tempi più brevi.
---
I reached out Miroslav primarily because I found him to be a competent person and, above all, clear in his communication. In golf, it's often the case that each fitter or specialized shop does not specify all the details, is not very transparent about prices, etc. However, I found all of this in him. I was able to customize the equipment down to the smallest details and despite there being delays attributable to the manufacturer for retrieving everything, he managed to get most of the clubs to me quickly and within the indicated time frame.
For the only wedge that was not available, he kept me updated on the attempts he was making with the manufacturer until he was able to fulfill my request, meanwhile offering me alternatives in case I wanted to consider other solutions in a shorter time frame.
24 maj 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Grazie mille per la tua recensione così dettagliata e positiva!
Siamo davvero felici di sapere che la tua esperienza con Miroslav e falbergolf.com sia stata all’altezza delle aspettative. La trasparenza, la comunicazione chiara e la possibilità di personalizzare al massimo l’attrezzatura sono aspetti che ci impegniamo sempre a garantire.
Ti ringraziamo anche per la pazienza dimostrata nei confronti dei ritardi del produttore: sapere che siamo riusciti a trovare soluzioni che ti hanno soddisfatto è per noi motivo di grande orgoglio.
Rimaniamo a tua completa disposizione per qualsiasi necessità futura. Buon golf e grazie ancora per la fiducia!
Very happy with my new Mizuno wedge
After ordering a putter in december, which was delivered in good order, I ordered a new wedge 4 weeks ago. Correct communication what is ordered and I also got an email when my wedge was shipped. All received in good order so I'm very happy and the communication with Miroslav about the grip and lie van mijn wedge was perfect and clear.
Thanks a lot.
19 maj 2024
Omdöme utan inbjudan
Svar från falbergolf.com
Thank you so much for your kind review!
We’re thrilled to hear that you’re happy with your new Mizuno wedge and that the ordering process met your expectations. Clear communication and ensuring that everything is tailored to your needs—like the grip and lie angle—are priorities for us, so it’s great to know Miroslav could assist you perfectly.
Thank you for choosing us again, and we’re here for you whenever you need any further assistance. Enjoy your new wedge, and we wish you great success on the course!
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