Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professiona... Se mer

Betygsatt 5 av 5 stjärnor

The glasses are not only stylish but also incredibly comfortable to wear. The prescription was spot on, and I can see clearly without any issues. The quality of the frames and lenses is top-notch, and... Se mer

Betygsatt 4 av 5 stjärnor

Sarah Clark was great, super quick and was able to get my order moving. Very no hassle. I have no gripes with the customer service, but the lost star is for the website. I don't know if it's because o... Se mer

Betygsatt 5 av 5 stjärnor

I reached out via chat with regard to a return due to a lens not being correct. I was connected to Michael Louise, who answered all of my questions and was patient, kind and professional. I am waiti... Se mer

Företagsinformation

  1. Glasögongrossist
  2. Solglasögonbutik

Skrivet av företaget

Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

64 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Side shields are hard to order and refunds are very late

I ordered safety glasses that were offered with side shield that I require, but there was no way to make it clear on the order that I wanted them. When the glasses showed up of course, no side shields. When I chatted with eyeweb, they were very difficult about the situation. Eventually, I got them to figure out that I could return them and reorder them with the side shields by mentioning the side shields in the notes. That worked fine, but I had to call them 35 days after the return was processed to get them to refund the order. The only plus here was the side shield were free and the price was very good.

25 februari 2026
Betygsatt 1 av 5 stjärnor

My first time ordering a sun glass…

My first time ordering a sun glass frame from your company. I took them to my Costco eye glass department to have my glass prescription filled, they checked the frame and showed me how warped or distorted your frame was. They advised me that they would have to heat up the frame in the bridge area the straighten the frame as to fit properly. they advised me they could not guaranty against damaging the frame because I did not purchase the frame from them. Very disappointed of your quality control by sending me a frame in this condition. Hoping they will stay straight and will not need readjusting to fit properly. Why do I have to bear the cost to switch out frames that were sent to me distorted if I do a return.

18 januari 2026
Logotyp för Eyeweb

Svar från Eyeweb

Hi Bruce,
We’re truly sorry to hear about your experience, and we understand how frustrating it must have been to discover an issue with the frame during prescription fitting. This is certainly not the level of quality or service we aim to provide, and we apologize for the inconvenience caused.
All of our frames undergo quality checks before shipping, but on rare occasions, issues can still occur. We absolutely want the opportunity to make this right for you. We do offer a 41-day return policy for damaged items or if you’re not satisfied with your purchase, with no questions asked:
https://www.eyeweb.com/returns
Please reach out to our customer care team at service@eyeweb.com so we can review your case and assist you directly with the best possible resolution, including return or replacement options. Your satisfaction is critical to us, and we’d appreciate the chance to help.
Thank you for bringing this to our attention.

Betygsatt 1 av 5 stjärnor

Month later

Month later, still waiting for my glasses.

4 januari 2026
Logotyp för Eyeweb

Svar från Eyeweb

Hi Max,

We’re very sorry for the delay and understand how frustrating it is to still be waiting for your glasses. This is not the experience we want for our customers.

To provide some context, your order was initially held while we waited for prescription confirmation, which we received on December 9. The glasses were then processed, shipped on December 19, and delivered on December 22. Unfortunately, the frame arrived damaged, and once you contacted us, we immediately set up a return and provided a return label on December 24.

The returned item reached our office on the evening of December 31, after business hours, and a replacement frame was ordered as soon as our team was back. We are currently waiting for the new frame to arrive so we can complete your order.

We sincerely apologize for the inconvenience and appreciate your patience. Our team is actively monitoring this and will reach out with updates as soon as possible. Please don’t hesitate to contact us directly if you’d like to discuss this further. We’re here to help.

Betygsatt 5 av 5 stjärnor

Found the nosepiece needed with ease…

Found the nosepiece needed with ease through the website. The 4”x8” box was larger than needed just for a nose piece, but I’m glad it was large enough it didn’t get lost in the mail. Thanks

19 december 2025
Betygsatt 4 av 5 stjärnor

Web site hangs up a lot

Web site hangs up a lot. Hart to use. Glasses have a small scratch in upper right not in vision. Was not happy about that. Otherwise not a bad experience.

10 december 2025
Betygsatt 5 av 5 stjärnor

Style+Goggles= Stoggles <3

You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professional and stylish look, quality products and I own 2 pairs now and about to make a 3rd purchase. Absolutely recommend. 10/10 HIGHLY RECOMMEND!!

1 november 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer