I just booked a trip for my daughter under the explicit guideline that she would need a one way flight, as we are meeting up with her in Europe. They are trying to force us to buy a round trip flight... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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A group of 33 adults left for the Netherlands, Belgium and France on a 10 day excursion. It was a mix of WWI and WWII history as well as local culture. To summarize: Great drivers in very tight... Se mer
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We had an unbelievable experience with Explorica. We started in Ireland and continued to travel into the entire UK. Sabi, our tour guide was amazing!! I'm honestly sad she was in and out of our lives... Se mer
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Our guide Fabian and our driver Aaron were awesome! They took us to amazing spots and showed us the wonder and beauty of Costa Rica. Fabian was very knowledgeable about all aspects of Costa Rica from... Se mer
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Explorica is a dedicated leader in educational travel, helping teachers introduce their students to new people, cultures, and languages in over 75 countries every year.
Kontaktuppgifter
101 Federal Street, Suite 900, 02110, Boston, USA
- 1.888.310.7121
- info@explorica.com
- explorica.com
3,7
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The company set us up for failure.
The company set us up for failure.
They paired three groups together that were wildly different in abilities and interests, as well as timing- we were left with 5 hours of "free time" in Zurich with no transportation or knowledgeable guide in the sweltering heat while the last group to arrive had 1 hour to enjoy the city before we left for the hotel.
The hotels were so far outside the city that we couldn't use them to go back to for a break in the heat and activity, which my group needed (and I specifically asked about beforehand).
In Switzerland we had no transportation during the day, nor were we shown how to use public transportation if we needed it. It was a very walking-heavy tour; unfortunate for those with mobility issues, which was an issue my group had that I informed the tour guide about beforehand.
Our tour guide had never been to Switzerland before- not her fault, but then why didn't we get local guides? Walking tours would sometimes have 20 minutes between stops with no talking about what we were seeing, history of the area, etc.
Days weren't planned out in advance, or at least specifics weren't shared with group leaders, so those with special needs (mobility issues, or those who needed to research gluten free lunches beforehand) couldn't plan ahead and therefore oftentimes not participate.
The hotels and food were exactly as I expected, except- we had a hotel that was described as beautiful, lake views, rooftop terrace.... that's where we had our meals, but 100 yards up a steep hill is where we actually slept, in their hostel outpost. This meant that several in our group couldn't eat the meals, because they couldn't make it up and down the hill.
Our tour guide tried her best, but as a history teacher, mine was not the right group for her, and as a group with mixed ages and abilities, this was not the right trip for us. The company had all the info it needed about our group ahead of time to make adjustments and suggest a different trip. They set up the tour guide for failure, our group participants for failure, and me as group leader for failure, embarrassed to have led this trip.
26 juni 2025
Omdöme utan inbjudan
Svar från Explorica US
Dear Customer,
We hear your concerns and understand your disappointment. We’re truly sorry that your group’s experience did not meet expectations, especially given the advance information provided about your group’s needs.
We regret the challenges you faced with group pairing, transportation, and accessibility, as well as the lack of clear communication and planning. These are critical areas, and your feedback highlights important opportunities for us to improve. We also understand how frustrating it must have been to feel unsupported as a group leader, and we sincerely apologize for the impact this had on your experience.
While we may not be able to change the outcome, we’re committed to learning from this and making meaningful adjustments to better serve all travelers—especially those with specific needs and expectations.
Thank you for taking the time to share such detailed feedback. It helps us move forward with greater awareness and accountability.
Best regards,
The WorldStrides Team
Thank you once again for an excellent…
Thank you once again for an excellent DC Education trip. We went to many areas....I would recommend our bus driver again James and tour director antonie....they were outstanding.
1 juli 2025
Svar från Explorica US
Dear Customer,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our services. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.
Best regards,
The Worldstrides Team
Slow down
Slow down! Even people without a bad knee like mine mentioned pace was way too fast, especially since all we did most of the time was speed walk up to places, take quick pictures of them, and move on. I asked repeatedly if I could let group go on and meet them at certain times and places, but was told that leader didn't always know where we would be, despite having a tight schedule. My leg got worse and worse on the trip until I was using the cane I had stopped using over a month before. I have been to Germany several times, and I do speak the language. It would've made my trip much easier.
27 juni 2025
Svar från Explorica US
Dear Customer,
We hear your concerns and understand your frustration. We're truly sorry to learn that the pace of the tour and lack of flexibility negatively impacted your experience, especially given your health condition and prior requests.
Your feedback highlights important areas where we fell short—particularly in accommodating mobility needs, providing clear communication, and ensuring a more inclusive and manageable itinerary for all participants. We regret that this affected your ability to fully enjoy the trip, and we sincerely apologize for the discomfort and stress it caused.
While we may not be able to change the outcome, we’re committed to learning from this and improving our service to better support travelers with diverse needs and expectations.
Thank you for taking the time to share your experience.
Best regards,
The WorldStrides Team
Explorica delivered exactly what was…
Explorica delivered exactly what was promised on our 11 day South Korea and Japan tour. We had a wonderful time and would do this tour again. Thank you for a perfect tour!
27 juni 2025
Omdöme utan inbjudan
Svar från Explorica US
Dear Customer,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our services. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.
Best regards,
The Worldstrides Team
Proceed with caution
We just completed our second educational tour with Explorica. Working with our contact at Explorica before the trip was easy and very helpful. Once we arrived at our destination, our local guide was incredible. On the way to and on the way home from Europe, we encountered flight delays and cancellations that left our group stranded in the airport, and the support from World Strides/Explorica was unacceptable. The company makes it seem as though you can easily work with the airline to get rebooked and get support from the on call team if needed. The airline does not work with anyone in person to rebook group travel. I spent hours on the phone and felt like I was getting no where when finally the group reservations desk closed and the line went dead. World Strides kept insisting there was nothing that they could do until they got approval from our Explorica representative who was not able to answer their phone/respond to emails at the time. They even hung up on us multiple times when we were calling for updates. We spent HOURS in the airport waiting and eventually were sent to a dirty, unsafe hotel where people had to sleep on the floor because the airline wouldn't give us enough hotel rooms. Explorica is great as long as nothing goes wrong on tour. Otherwise, they do not have appropriate/adequate supports/protocols in place to ensure a quick resolution. It was an awful experience for my colleagues and me.
26 juni 2025
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for sharing your review with us. We’re genuinely sorry that your WorldStrides experience fell short of your expectations. Your feedback is crucial for our ongoing improvement, and we truly value your honesty.
We understand how frustrating it can be when things don't go as planned. Rest assured, we are committed to resolving your issue. Our team is actively working on it and taking steps to ensure similar situations are avoided in the future.
Best regards,
The WorldStrides Team.
Recommend
I find Explorica to be a good value for my students. The guides are always excellent, my representative always finds a way to accommodate our small groups, and the itineraries are filled with great experiences.
28 juni 2025
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for your kind words and positive feedback about your experiences with Explorica. We are delighted to hear that you find our tours to be a good value for your students.
We take great pride in our excellent guides and are pleased to know that they have consistently met your expectations. It's also wonderful to hear that your representative has been able to accommodate your small groups and that the itineraries have provided great experiences.
Your satisfaction is our top priority, and we are committed to continuing to deliver memorable and valuable tours for you and your students. Thank you once again for your feedback, and we look forward to welcoming you on many more adventures in the future.
Best regards,
The WorldStrides Team.
Easy Peasy!
Working with Explorica US was an easy process that created life time memories for my students. I would not hesitate to step into another adventure with this company.
16 juni 2025
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for your wonderful review. We are delighted to hear that working with Explorica US was an easy process and that it created lifetime memories for your students.
Your willingness to embark on another adventure with us means a lot. We are committed to providing seamless and memorable experiences, and your feedback is a testament to our efforts.
We look forward to many more adventures together in the future.
Best regards,
The WorldStrides Team.
Our trip to South Korea and Japan was…
Our trip to South Korea and Japan was very well organized, fun, and an absolutely wonderful trip. Explorica delivered a perfect product and they delivered everything they promised and more. This is a trip you will want your students to experience
28 juni 2025
Svar från Explorica US
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for your glowing review of your recent trip to South Korea and Japan with Explorica. We are thrilled to hear that the trip was well-organized, fun, and absolutely wonderful.
It is fantastic to know that we delivered everything we promised and more, and that you found the experience to be perfect. Your recommendation means a lot to us, and we are delighted that you believe this is a trip your students should experience.
Your satisfaction and the positive experiences of your students is our top priorities. We look forward to continuing to provide memorable and enriching tours for you and your students in the future.
Best regards,
The WorldStrides Team.
Explorica introduced me and my students to Ecuador
Our tour guide and bus driver made the experience of traveling all over the middle of the country enjoyable, educational, and memorable.
27 juni 2025
Svar från Explorica US
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for your kind review. We are thrilled to hear that your tour director and bus driver made your experience of traveling across the middle of the country enjoyable, educational, and memorable.
Our team takes great pride in ensuring that every aspect of your journey is exceptional, and it is wonderful to know that they contributed to making your trip so special.
We look forward to welcoming you on another adventure soon.
Best regards,
The WorldStrides Team.
Comfortable Hotels and Quality Dining Experience
The hotels we stayed at in Japan were very nice, and the restaurants for dinner were also very good, especially compared to those from trips I took with another travel company. The itinerary was also well planned, maximizing the number of attractions we could visit.
25 juni 2025
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for your wonderful review. We are delighted to hear that you enjoyed the hotels and restaurants during your stay in Japan, and that they exceeded your expectations compared to previous trips with other travel companies.
We are also pleased to know that you found the itinerary well-planned, allowing you to maximize the number of attractions you could visit. Your satisfaction is our top priority, and we are thrilled that you had such a positive experience.
We look forward to welcoming you on another adventure soon.
Best regards,
The WorldStrides Team.
DO NOT USE EXPLORICA
DO NOT USE EXPLORICA. This is the worst travel agency ever. I'm currently on a tour and every hotel is terrible. The hotels were 45 minutes outside of the main area and disgusting. There were cockroaches everywhere, broken A/C units that flooded the rooms, broken tvs, and I was scared to stay in half of the hotels they put us in. The meals were terrible and our tour guide kept yelling at our group. Clearly, they are trying to save every dollar as possible. I'm a professor at a college and wanted to use an agency to help take my student abroad. But I will never use explorica again. I recommend using someone else.
26 juni 2025
Omdöme utan inbjudan
Svar från Explorica US
Dear Customer,
Thank you for taking the time to share your review. We’re truly sorry that your WorldStrides program did not meet your expectations. Your feedback is invaluable to us, and we deeply appreciate your honesty.
We understand how disappointing it can be when things don't go as planned. Your experience matters to us, and we’re taking action to improve it.
Best regards,
The WorldStrides Team.
Our tour guide and bus driver were the best!
The tour guide, Jenny Oviedo, the bus driver, Caramelo, the places visited, and the activities were really good.
9 juni 2025
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for your wonderful review! We're glad to know that our tour directors and bus drivers made your experience memorable.
We will pass on your compliments to them.
Best regards,
The WorldStrides Team
Galapagos is magical!
The hotels were good. The food was good. The guides were fantastic! The activities were great! Overall, a smooth traveling experience. The flight arrangements with American Airlines were NOT the best. The logistics for tipping the guides were NOT good either.
25 juni 2025
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for taking the time to share your detailed feedback about your recent tour with us. We are delighted to hear that you enjoyed the hotels, food, guides, and activities, and that you had a smooth traveling experience overall.
We regret to learn that the flight arrangements with American Airlines and the logistics for tipping the guides did not meet your expectations. Your feedback is invaluable to us, and we will address these concerns to enhance our services. We are committed to ensuring that every aspect of your tour is seamless and enjoyable.
Thank you once again for your constructive feedback. We hope to have the opportunity to serve you better in the future.
Best regards,
The WorldStrides Team.
Tour group of France & Spain
We took a group tour of France and Spain. The first thing you need to know is that you only get to go inside places that are listed as “visit”. All the other places listed are just to see from the outside or drive past. We were disappointed that we didn’t get to go inside several places, like the Eiffel Tower, Notre Dame, and Sagrada Familia. Transportation provided was good. Our bus driver and group tour guide were excellent. Hotels varied widely from very bad to nice. The breakfast provided was generally ok however the dinners were poorly done, very basic, and generally awful. Dinners were my most disliked part of the trip and very negatively affected my overall experience. I would not recommend.
18 juni 2025
Omdöme utan inbjudan
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
We’re truly sorry that your WorldStrides program did not meet your expectations. Your feedback is invaluable to us, and we deeply appreciate your honesty.
Your comments about the specific meals you disliked are valuable to us, and we will use this feedback to improve our meal offerings in the future.
Please know that your satisfaction is our top priority, and we are committed to making your experience with us a positive one.
Best regards,
The WorldStrides Team.
Alaska Trip 2025
This was a great trip. I thoroughly enjoyed everything and it was very informative and educational. I only wish it could have been longer. The tour guide Jacob and bus driver Les were great.
16 juni 2025
Omdöme utan inbjudan
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for your fantastic review. We are delighted to hear that you thoroughly enjoyed the trip and found it both informative and educational.
We appreciate your kind words about our tour director Jacob and bus driver Les. They will be pleased to know that they contributed to making your experience so memorable.
We understand your wish for a longer trip and will take this into consideration for future tours. Your satisfaction is our top priority, and we look forward to welcoming you on another adventure soon.
Best regards,
The WorldStrides Team.
Incredible. Sienna comes at a cost.
We are an incredible tour. Our tour director, Alessandro, was calm, professional, a problem, solver, flexible.
Rome was an amazing experience visiting the Vatican and the Colosseum. I do feel that the tour was imbalanced, however, in providing. Tickets to significant venues in Rome, but nowhere else. For example, we had to obtain our own tickets to secret Familia and Casa Batlló in Barcelona and there wasn’t enough time in Florence to enter any museum because we took the available side trip to Sienna. However, the group we traveled with from Indiana had plenty of time in Florence and went to a Leonardo da Vinci museum. Sienna was really amazing and our local guide was able to get tickets for us into the cathedral. I guess it’s between options: tickets into the gallery or the academy versus the excursion to Sienna.
In Barcelona, we had tickets to Park Guell. That money would’ve been better spent at Sagrada Familia in my opinion. But thankfully, Alessandro was accommodating of the ticket. I bought before hand rearranged our city tour so that we could do both. Also appreciated visiting the beach in the morning.
One other thing. In Madrid, we had tickets to the Reyna Sophia Museum, which is quite esoteric housing a collection.of Spanish modern artists. A better choice for any group would’ve been the Prado. We were able to see the Prado on our free time, however. But the rain is Sophia is filled with art that isn’t palatable to the novice art historian whereas the Prado is accessible to everyone’s art taste.
The flamingo dancing in Madrid was definitely a highlight. I texted parents student demonstration videos, and they were delighted to see their students dancing in front of the group lol.
24 juni 2025
Svar från Explorica US
Dear Customer,
Thank you for sharing your feedback. We appreciate your patience in getting a reply from us.
Thank you for sharing your detailed feedback about your recent tour with us. We are thrilled to hear that you had an incredible experience and that our tour director, Alessandro, made a positive impact with his calm, professional, and flexible approach.
We are delighted that you enjoyed visiting the Vatican and the Colosseum in Rome, as well as the various activities throughout the tour. However, we regret to hear that the ticket arrangements for significant venues in other cities did not meet your expectations. Your insights regarding the need for better ticket provisions in Barcelona and Florence are invaluable, and we will certainly take them into consideration for future tours.
We appreciate your feedback on the ticket allocation for Park Guell and Sagrada Familia in Barcelona, and we are glad that Alessandro was able to accommodate your preferences. Your comments about the Reyna Sofia Museum in Madrid versus the Prado are also noted, and we will review our itinerary to ensure a more balanced and accessible art experience for all guests.
It's wonderful to hear that the flamenco dancing in Madrid was a highlight and that you were able to share those special moments with parents through videos.
Thank you once again for your constructive feedback. We are committed to continuously improving our tours and ensuring a memorable experience for all our guests. We hope to have the pleasure of welcoming you on another tour in the future.
Best regards,
The WorldStrides Team.
Svar från Explorica US
Hi Edward,
Thank you for your feedback. We're sorry to hear that your experience felt clunky. We’re always working to improve our processes and would love to understand more about what didn’t meet expectations. If you're open to sharing, please reach out to us at support@explorica.com. Your insights help us grow!
University group
We are a university (adults 21-40+ age) and were paired with high school groups..which is not a good situation. This should never happen. Additionally, lunch was missed several times with no option/availability to grab something to go. The guide was really good and charismatic and the trip overall was pretty good considering the circumstances.
21 juni 2025
Svar från Explorica US
Hi Brandon,
Thank you for sharing your experience. We understand how important group compatibility is, especially for university travelers. We're reviewing our pairing process to prevent similar situations in the future. We're glad to hear your guide made a positive impact and that the trip was enjoyable despite the challenges. We appreciate your feedback and hope to serve you better next time.
Great tour guide
Great tour guide. Everything was well organized and had no problems at all.
22 juni 2025
Svar från Explorica US
Hi Julie,
Thank you so much for your kind words! We're thrilled to hear everything went smoothly and that your tour guide made the experience memorable. We hope to welcome you on another adventure soon!
A Thoughtfully Curated and Inclusive Travel Experience
I’ve of participating in multiple trips with Explorica, and each experience has exceeded expectations. From planning to departure and everything in between, the company offers top-notch support and guidance. Communication is clear, timely, and accessible—for both group leaders and participants’ families—which helps ease the stress of international travel.
What truly sets Explorica apart is their attention to detail and their genuine commitment to inclusivity. As an educator working with neurodiverse students, I’ve been especially impressed by how receptive and adaptive the company has been to our group’s unique needs. They listen, adjust when needed, and always keep student well-being at the center.
The tour directors are another highlight: knowledgeable, enthusiastic, and organized, they bring the history and culture of each destination to life while maintaining flexibility and approachability. These trips are not just sightseeing tours—they are opportunities for connection, growth, and cultural immersion.
I can’t recommend Explorica enough to fellow educators looking for a thoughtful, enriching, and student-centered travel experience.
21 juni 2025
Svar från Explorica US
Hi Dustin,
Your thoughtful review means the world to us. We're honored to support educators like you and are especially proud to hear how our team adapted to your group’s unique needs. Creating inclusive, enriching experiences is at the heart of what we do. Thank you for trusting us with your travels!
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