Fantastic company. Favourable rates with an excellent customer service. Arrived 5 minutes before booked time. Car was clean and comfortable and driver professional and friendly. Our return journey wa... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy to book,carta was our driver for outward journey to Cheshire for a family wedding,Harry was our driver on return journey beautifully clean cars,both drivers kept us informed and where on tim... Se mer
From start to finish the process was seamless. Great communication is exactly what you need when travelling. Maj was very professional and friendly. I would highly recommend.
Excellent service, excellent communication via email, phone and text. Our driver Abid Hussain was very courteous and polite and on time picking us up at home and the airport, would definitely recommen... Se mer
Företagsinformation
Skrivet av företaget
Excelsior Cars is a multi-award-winning, family-run private hire company based in Wednesbury, West Midlands, proudly serving customers across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell, Cannock and the wider West Midlands. We specialise in airport transfers, long-distance taxi journeys, executive travel, business travel and courier services, providing reliable, fixed-price transportation throughout the UK. For over 10 years, we have built our reputation on professionalism, reliability and outstanding customer service. Whether you need an airport transfer to Birmingham Airport, Heathrow, Gatwick, Manchester, East Midlands, Luton, Stansted, Bristol or Liverpool Airport, or require executive transport for business or leisure, our experienced drivers ensure every journey is comfortable, punctual and stress-free. We are proud to be independently owned and operated, with all journeys carried out by our own professional drivers. Every driver is DBS checked, fully licensed and committed to delivering the highest standards of customer care. Our reputation is reflected in our hundreds of genuine 5-star reviews across Google, Facebook, Yell and Trustpilot, together with multiple customer service awards. Excelsior Cars is fully licensed by Walsall Council and is not affiliated with any other company using a similar name elsewhere in the UK. Customers can book online 24 hours a day for fixed-price airport transfers, long-distance taxis and executive travel, with transparent pricing and no hidden charges. Whether you’re travelling for business, a family holiday, a cruise, a special occasion or an important meeting, Excelsior Cars is trusted by thousands of customers for safe, dependable and professional private hire transport throughout the West Midlands and beyond.
Kontaktuppgifter
3 Spirit Mews, WS10 9BF, Wednesbury, Storbritannien
- Info@excelsiorcars.co.uk
- excelsiorcars.co.uk
4,9
Utmärkt
486 omdömen
Ingen aktuell inbjudningshistorik
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From start to finish the process was…
From start to finish the process was seamless. Great communication is exactly what you need when travelling. Maj was very professional and friendly. I would highly recommend.
27 juni 2026
Omdöme utan inbjudan
Excellent service
Excellent service, excellent communication via email, phone and text. Our driver Abid Hussain was very courteous and polite and on time picking us up at home and the airport, would definitely recommend them and would use their service again
20 juni 2026
Omdöme utan inbjudan
Very good company to work with
Very good company to work with, a loads of work and a very friendly and lovely environment. Eva the controller is great in what she does, always try to support us in everything.
21 juni 2026
Omdöme utan inbjudan
Fantastic company
Fantastic company. Favourable rates with an excellent customer service. Arrived 5 minutes before booked time. Car was clean and comfortable and driver professional and friendly. Our return journey was 6 hours delayed. We arrived back at 3:30 am. Driver was in constant contact with no additional charge. Highly recommend using this company.
24 maj 2026
Omdöme utan inbjudan
Fantastic company to use
Fantastic company to use. We had Maj as our driver. He was on time, in a beautiful Lexus. I had information all way through from Maj, saying the car he was driving and registration. Brilliant experience for my Husband and I. It was such a comfortable experience, at the end of our holiday Would definitely recommend Excelsior Cars to anybody. Brilliant experience
17 juni 2026
Omdöme utan inbjudan
Diana
Maj was out Driver today he made us comfortable even offering snacks that were laid out in between the seats
He is such a lovely friendly man so nice to talk to and very professional
10 juni 2026
Omdöme utan inbjudan
Very easy to book,carta was our driver…
Very easy to book,carta was our driver for outward journey to Cheshire for a family wedding,Harry was our driver on return journey beautifully clean cars,both drivers kept us informed and where on time.great experience,will definitely use again,Harry kept us entertained,what brilliant experience with this company,both great drivers.well done.
31 maj 2026
Omdöme utan inbjudan
Helpful friendly driver
Helpful friendly driver, prompt. Easy to use booking process
26 april 2026
Omdöme utan inbjudan
Excellent Service
We used them for transfers to and from Heathrow airport. They were very reliable, turned up on time and the service was fantastic. The drivers on both journey's were lovely, communication from them was great and nothing was too much trouble for them.
28 april 2026
Omdöme utan inbjudan
Booked a taxi on their website to…
Booked a taxi on their website to travel from Birmingham airport to Stratford upon Avon. They cancelled the booking and gave the reason that they are based in Walsall in the midlands. Their website clearly states that they are based in Birmingham. Why did their site allow the booking. Just a waste of time and I would just avoid them.
16 maj 2026
Omdöme utan inbjudan
Svar från Excelsior Cars
Dear Ann,
Thank you for your feedback.
We believe there has been a misunderstanding regarding our location.
Excelsior Cars is a small, family-run private hire company based in Walsall, West Midlands, as clearly stated throughout our website. The Birmingham address you refer to is our registered office address, which UK limited companies are required to display. It is not the location from which our drivers operate.
Your requested journey was due to start at Birmingham Airport and travel to Stratford-upon-Avon. As our operating base is in Walsall, accepting the booking would have required our driver to travel a significant distance before even reaching the pickup location, placing the journey outside our normal operating area.
For that reason, we recommended that you contact a taxi company based closer to Birmingham Airport, as this would have been the more practical and cost-effective option for your journey.
As no journey ever took place and we did not provide any service, we are disappointed to receive a one-star review. Our only interaction was to explain that the booking fell outside our normal operating area and to offer honest advice before any booking was confirmed.
We are sorry that we were unable to assist on this occasion, but we believe we acted fairly, transparently and in your best interests.
Kind regards,
Abid Hussain
Excelsior Cars Ltd
Excelsior were great
Excelsior were great. Came on time very good communicators and helped me out when I accidentally double booked. The driver was friendly and helped us with our many bags. Would use them again.
24 april 2026
Omdöme utan inbjudan
Excellent service start to finish
Excellent service from ease of booking to the communication before our travel giving us peace of mind to a friendly service during our trip. We will definitely use again. Thank you
17 april 2026
Omdöme utan inbjudan
Great communication
Great communication, picked up very smoothly and good price.
4 april 2026
Omdöme utan inbjudan
Above and beyond service
I had to book an airport transfer very last minute, my request was accommodated for the early hours of the following morning, driver arrived early and we had a stress free journey to the airport. Had to rearrange our flight to come home, again request to chance transfer was accommodated last minute, and a stressful time was made easy by how much they went above and beyond to accommodate us. Will definitely be using again.
13 februari 2026
Omdöme utan inbjudan
Great Service
Friendly, professional and efficient. This was my first time using Excelsior cars to take me from Heathrow to Great Barr, Birmingham. Billy was my driver. My flight arrived 40 minutes early at 4.30am but Billy was on the ball and was waiting for me as I cleared customs. The journey home was relaxed, comfortable and stress free. I will definitely use again
3 februari 2026
Omdöme utan inbjudan
Reliable and friendly service
We booked an Executive car for pickup from Birmingham airport. Communication on arrival was efficient and we were met by our polite and friendly driver, Billy. The car was immaculate, and the ride was smooth and comfortable. This was a very welcome experience following an exhausting 28hr trip from Australia!
Having had a bad previous experience with another well-known taxi service, Excelsior Cars will now be our first choice for airport transfers in future.
2 februari 2026
Omdöme utan inbjudan
First time we have used Excelsior cars…
First time we have used Excelsior cars from Birmingham airport to Worcester. Hasan was our driver and gave us a relaxed and smooth drive home.
Great service.
2 februari 2026
Omdöme utan inbjudan
Professional, courteous and efficient
Professional, courteous and efficient. This was our first time using Excelsior Cars to take us from Oldbury to Heathrow and both Kamran and Abdul took the stress away from us with their excellent care. The weather was awful on both drives to and from the airport but it didn't seem to worry them and we felt extremely safe with their expert driving. 100% would use again! A gem of a service.
20 januari 2026
Omdöme utan inbjudan
Great service!
Great service, couldn't recommend enough.
I mistakenly put the wrong date on one of our bookings and didn't realise until the night before when the driver contacted us! The team let me change the date to the correct day last minute and free of charge.
Made the journey to and from the airport stress free and seamless. Will 100% use again.
Our driver, Hasan, was great. Taxi was prompt and on time and we had fab communication
17 januari 2026
Omdöme utan inbjudan
My driver today was Hasan
My driver today was Hasan , from start to finish he was very professional, accommodating and provided a smooth high class service & journey
26 januari 2026
Omdöme utan inbjudan
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