Purchased a floor polisher two years ago. Since the date of purchase, the machine failed to work. It would shut off every five minutes. I contacted customer service, they responded once, but have n... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lady whom replied to my e-mail was very knowledgeable about the trouble I was having. She immediately sent me a response with "how to" instructions to solve the problem with installing the Hook &... Se mer
GREAT CUSTOMER SERVICE! After placing an order for a set of brush plates for my EP170 floor scrubber, I realized I had mistakenly spelled the address. Following the assistance instructions, I promptly... Se mer
I was a bit worried when I hadn't received my order in a timely manner, and I was receiving these rating emails. I did reach out advising I couldn't rate on something I hadn't received. I did recei... Se mer
Företagsinformation
Skrivet av företaget
Ewbank has over 140 years of expertise in developing and manufacturing household cleaning products. We are committed to providing high-quality and high-performance cleaning solutions at affordable prices. Rooted in innovation, our mission is to meet every cleaning need, ensuring trust and satisfaction for our customers.
Kontaktuppgifter
Charlotte, USA
- +1 (704) 827 9385
- enquiries@ewbankus.com
- ewbankus.com
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lack of Customer Service
Purchased a floor polisher two years ago. Since the date of purchase, the machine failed to work. It would shut off every five minutes.
I contacted customer service, they responded once, but have not addressed the issue again, despite my numerous attempts.
I will purchase a new polisher from a company that backs their products .
good web page
Great customer service.
Customer service was very helpful in making sure I got the right items
Hook & Loom Installation
The lady whom replied to my e-mail was very knowledgeable about the trouble I was having. She immediately sent me a response with "how to" instructions to solve the problem with installing the Hook & Loom attachment. Her instructions were so simple.
The motor could be a little more…
The motor could be a little more powerful.
I cleaned a floor that was half assed cleaned by x- wife for about 35 years, It did the job but motor seemed to over work itself. But remember it was really dirty.
Dennis Hazelton
I ordered replacement attachments for…
I ordered replacement attachments for my steam cleaner, and received it in 7 days with no issues.
Scrubbing Function
Just using the scrubbing function brought my wood floors back to life like new. Thank you!
Quick and efficient service and product
Quick and efficient product and service. Received the merchandise sooner than expected.
The EP 170 is great machine for the…
The EP 170 is great machine for the price that I paid for it and the pads work great for it to cut black marks off the title floor that I been cleaning with the EP 170 but I wish it had some type of stiffer pads for it that would take up bigger black marks that is built into the title floors like some of the high end types of floor scrubbers and buffers use
Very efficient
I receive product in a timely manner.
Highly recommend
You had the part I needed in stock-order process was easy-delivery was quick 👍👍👍
Easy ordering process, reasonable prices
The ordering process was easy and efficient, and parts are reasonably priced. I received an email with the shipment tracking number. However, I would like to have seen a way to track the order on the website.
Think the cost was too high.
Think the cost was too high.
The product was shipped properly and fit properly.
I was a bit worried when I hadn't…received my order
I was a bit worried when I hadn't received my order in a timely manner, and I was receiving these rating emails. I did reach out advising I couldn't rate on something I hadn't received. I did receive a follow-up email with a tracking number that I previously did not have, showing it was on a late delivery. I did eventually receive what I ordered, but the box was completely opened. My items were inside. I guess that person didn't need the same parts as I ordered 😄
My 5 stars ⭐ is for the great follow up that I received. And was so appreciated.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








