Great experience with Evolution. An easy approval and the money was with my garage within hours - really helped me get my dream car! I can thoroughly recommend them! (:
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They made a difficult situation an ease, there was a little hiccup with the finder but the evolution staff kept me updated.
Nice straight forward application the staff are very helpful a guide you all the way to buying and driving the car
They gave me a loan when everyone else wouldn’t and they have made the experience lovely for me. I enjoy driving my car around
Företagsinformation
Om Evolution Funding
Skrivet av företaget
Evolution Funding is the UK's largest motor finance broker and technology provider.
We work in partnership with motor dealers and car finance comparison websites to provide motor finance on a range of vehicles, from cars through to motorhomes and everything in between.
Our large 30+ panel of lenders means we can cater for all types of credit profile and personal circumstances. We use our market-leading technology to ensure that customers are matched with the right lender and deal for their circumstances. Fair treatment and best customer outcome sit at the centre of everything we do.
Evolution is proud to have been named Car Finance Awards 'Best Broker' for nine consecutive years, and we continue to drive forward to maintain that standard.
Evolution Funding Ltd and associated trading styles are authorised and regulated by the Financial Conduct Authority (FRN 823324). We are a credit broker, not a lender.
Kontaktuppgifter
Thompson House, Thompson Close, S41 9AZ, Chesterfield, Storbritannien
- 01246 458 800
- marketing@evolutionfunding.com
- evolutionfunding.com
4,7
Utmärkt
843 omdömen
Har besvarat 86 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Premier service.
Extremely professional & informative from evolution, took care of my finance application and immediately got me a great deal.
Highly recommend.
27 januari 2026
Everything from start to finish was…
Everything from start to finish was excellent. The staff looked after me really well, i was kept up to date every step, right up until the contract for my new car was signed.
10 januari 2026
Needed a second hand
Needed a second hand. Demi and staff were helpful and quick in getting things done. Love my car
27 januari 2026
There was quite a delay in getting the…
There was quite a delay in getting the money paid out to the Garage. I appreciate it probably wasn’t evolution funding’s fault. It was more on the lender, but still we kind of took out the fun experience collecting my car because there was such a delay.
However, when I have called evolution and the staff have been very friendly and very helpful
27 januari 2026
Svar från Evolution Funding
Hello,
Thank you for taking the time to leave a review. We’re really pleased to hear your positive comments about our team and the support you received.
We’re sorry for the delays on this application - unfortunately, external funder requirements can sometimes lead to additional requests and longer turnaround times that are outside of our control, which we know can be frustrating. We always aim to keep things moving as smoothly as possible and appreciate your patience throughout.
We would like to thank you again for using Evolution Extra.
Kind regards,
Evolution Extra
Very helpful forthcoming service
Very helpful forthcoming service. Instant communication with personal adviser (Josh) priceless. Discussed all possible options, chosen the optimal for myself, answered my phone calls every time I had more questions or amendments. Very happy with dealing with my case. Thank you
27 januari 2026
Really good process from start to finish highly informative through each process highly recommend
Really good process from start to finish .
27 januari 2026
Alex and the rest of the team were…
Alex and the rest of the team were great. Super helpful and professional.
Kept me informed at all stages.
27 januari 2026
Excellent swift service
27 januari 2026
That is very good stuff reception very…
That is very good stuff reception very respect. Thank you for everything
27 januari 2026
Amazing service
27 januari 2026
I was messed around by this company for…
I was messed around by this company for over 6 weeks. They kept asking for documents even though I had previously submitted them. They finally approved my car finance and then a few days later did a u-turn and declined the finance. Absolute joke and I would avoid!
26 januari 2026
Omdöme utan inbjudan
Svar från Evolution Funding
Dear Emma,
Thank you for taking the time to leave a review.
We understand how frustrating this experience would have been. The application was affected by a number of challenges along the way, including delays around income documentation and issues with dealer paperwork, which unfortunately meant the process took longer than expected.
While we’re sorry the outcome wasn’t the one hoped for, we appreciate your feedback and are actively reviewing how we can improve communication and ownership throughout the journey so that we can retain our usually high service standards.
Kind regards,
Evolution Funding
Polite and communicative, but not proactive & no support when it mattered
I have an ongoing issue with a right to reject a vehicle with the statutory 30 days and where Evolution acted as the broker.
Evolution Funding did respond to calls and emails promptly initially, and the individuals I spoke to were mostly polite and professional.
However, responsiveness alone isn’t enough when a customer is exercising clear statutory rights.
In my case, I raised a legitimate right-to-reject issue within the required timeframe. When I spoke to Evolution complaints team I was specifically told that the matter would be passed to an “unwind team” and that it would likely be resolved within around 7 days. While the case was forwarded, that expectation turned out to be misleading and gave a false sense of progress.
As the situation has developed, there was little evidence of Evolution actively applying proportionate pressure to either the dealer or the finance company given the urgency of the issue, apart from potentially one phone call they made to the dealer of which I have no documented evidence of, even though I have asked for it.
Despite being the broker in the middle of the transaction. At one point, I was also told that the issue was becoming “close to 30 days” and therefore not a complaint they could suppot and I needed to just chase the finance company which was frustrating, as I had already raised the issue well within the statutory window.
When multiple parties are involved (dealer, broker, finance provider and you investing significant money on a vehicle ), the customer shouldn’t feel like they are being passed around or that each party is working in isolation. All parties should be acting fairly and collaboratively, especially when a customer is simply trying to exercise their legal rights.
Overall, Evolution Funding were communicative, but ultimately did not add meaningful support or advocacy when it mattered. Now at this point when I call or e-mail I received nothing. No formal complaint process, no reference, no update.
The case has now reached litigation. Evolution have been informed but still I have no response or support.
If you are considering evolution as part of a vehicle transaction, I would be cautious based on my experience.
19 januari 2026
Omdöme utan inbjudan
Svar från Evolution Funding
Dear Dave,
Thank you for taking the time to leave a review.
We take all customer feedback seriously and we are sorry to hear that you are unhappy with the experience you received.
As your comments relate to an individual case that has been handled through our Complaints process, we are unable to comment on the details of your application publicly. If you believe there are any outstanding points or require further clarification or support, please contact our Complaints team directly by emailing complaints@evolutionfunding.com so they can review the matter with you.
Kind regards,
Evolution Funding
Fast efficient service
Fast efficient service. Everything very well explained great communication
30 december 2025
Happy with my Evolution Funding they…
Happy with my Evolution Funding they Made things Very Easy for me and Now we have a Car , Simple
30 december 2025
Very smooth and very good…
Very smooth and very good Communications.. highly reccomend
30 december 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.