Everything Genetic Ltd Omdömen 

717
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Covid test instructions too small for person with normal eye sight to read! Far too much information crammed into leaflet. Really it’s not rocket science is it? A few simple clear cut instructions on... Se mer

Betygsatt 1 av 5 stjärnor

Test did not come on time defying its purpose. Poor service and money wasted. Paid £15 for nothing really. This company, like many other allegedly verified by our government, falls under category of t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had to buy day two tests twice in October and November due to business trips to the continent. Each time, one pcr, the other lateral, there were no issues in ordering, receipt, use and return/report... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

AVOID AT ALL COSTS: We booked pre-departure tests but presumably due to their inadequate systems the receipt said the test would only be dispatched AFTER the departure, which was obviously completely... Se mer

Företaget har svarat

Företagsinformation

  1. Diagnostiskt center

Skrivet av företaget

Everything Genetic Ltd, a genetic testing company, has been working with over 200 corporate partners providing PCR at home COVID-19 test kits, since the start of the pandemic. Their aim is to help get cancer patients back into clinics for vital testing and treatment. It has processed more than 400,000 samples over the past 12 months, culminating in launching a direct to consumer service in April 2021 to support travellers with their mandatory PCR tests.


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

717 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(717)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Covid test instructions too small for…

Covid test instructions too small for person with normal eye sight to read! Far too much information crammed into leaflet. Really it’s not rocket science is it? A few simple clear cut instructions on box with diagrams would suffice, and cut down on cost and waste. Will not use again.

12 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Covid test

Probably the most difficult covid test I’ve ever used. Instruction leaflet far too small to read. And plastic bottle made of rigid plastic with corners - impossible to squeeze!

20 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to use Covid19 test

Easy to follow instructions, simple one-step process, quick and easily to read result. Would reccomend to anyone.

13 september 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

Amazing!

Great company, definitely recommend using them! Very helpful and supportive & got my results back within a few hours. Perfect company to use for tests when travelling :)

24 januari 2023
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 1 av 5 stjärnor

DO NOT BUY!!!! Bought 2 ‘everything genetic’ tests and…

Bought 2 ‘everything genetic’ tests and both came back negative for my partner and I. Then (within an hour) we did 4 ‘flow flex’ tests EACH! All came back positive. We were stunned. Do not buy these ‘everything genetic’ tests! I was due to visit a care home tomorrow - thank god I re-tested. Dangerous and potentially deadly

11 januari 2023
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. Please send more information to customercare@everythinggeneticltd.co.uk so this can be forwarded for review.

Betygsatt 1 av 5 stjärnor

Avoid these like the plague

Avoid these like the plague
Tested positive one day and was clearly ridden with covid as had all the most current symptoms.
My partner bought 2 of these as they were in the local Tesco.
The first one came up completely negative, not even a very slight red line. So I thought it must be a dud as it was less then 24 hours since ‘flowflex’ antigen rapid test.

I used the 2nd one after re-reading the instructions I couple of times to make absolute sure I’d followed them correctly. And again came up negative! so my partner returned to boots to buy a couple of ‘flow flex’ test and lo and behold it was showing positive.
So to have 2 duds one after the other is very dangerous as how many people have gone out and spread it to someone vulnerable after using these tests.

14 november 2022
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. Please send more information to customercare@everythinggeneticltd.co.uk so this can be forwarded for review.

Betygsatt 3 av 5 stjärnor

So So

Their Covid tests kits are really poor. Bought 2 a few weeks apart from Tesco Gave a negstive reading both times even when I was positive for covid.These tests barely give a discernible negative C line!
The fluid just sits in well and doesn't go in easily at all and actually most of it goes everywhere.
The Flowflex tests are much
£2 wasted with these

Update : The company did respond quickly, apologised and sent 2 free tests,which was kind. However,the test still barely shows even a C line and not convinced would reveal a true positive result. Preferred another well-known brand totally.

13 augusti 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. Please provide more information so this can be forwarded for review.

Betygsatt 5 av 5 stjärnor

Prompt delivery

18 juli 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

amazing customer service from everyone…

amazing customer service from everyone and most recently from Shirley over phone and email.

15 juni 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

100% good service

8 juni 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

Excellent Service

I use Everything Genetic regularly flying to the US and they are absolutely awesome. Quick, efficient delivery of tests and extremely helpful support line that goes above and beyond. Strongly recommended.

8 maj 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

I have had issues with other test…

I have had issues with other test facility providers and have found Everything Genetic easy and extremely helpful to deal with, they actually answer the phone and not pass you onto an automated system, also less expensive than most other sites.

2 maj 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

An excellent testing service in difficult times,

In these difficult times Everything Genetic have made the process of Covid19 testing for travel painless. The online ordering system works well and any queries are quickly answered by the telephone support team. We have now used the service three times with excellent results and will continue to do so whilst it is necessary. The prices are reasonable compared to other providers and if refunds become necessary they are paid promptly, without fuss. Overall an excellent service.

20 april 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

Friendly and prompt service.

18 april 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

Great customer service

I have used this company through a third party a couple of times now but today I was very stressed out in regards to accidentally activated my test and given the postage and time. I would need to get sorted for the time frame I had I was very stressed out and I had had to call a few people before from both the third part company and everything genetic the customer service I received from reef (I hope thats how you spell it apologies if not) was so professional that I found myself very calmed by his efforts to help find out all the information he could to help with my query which really made a difference to my day and I would highly recommend this company to anyone.

13 april 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

Fabulous customer service

Fabulous customer service - phoned the company 3 times and on each occasion the staff were patient, friendly and professional! I would definitely recommend them.

12 april 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

I needed some help to navigate a video…

I needed some help to navigate a video observed lateral flow test. I called customer service and reached Shirley who helped me get the appropriate URL, sent me new verification codes, and documentation I needed. She called me throughout the process and met every commitment. She was exceptional.

5 april 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, able to answer all my questions. kit arrived within 48hrs. Third time using Everything Genetic. Highly recommend. Have had mixed experiences with other companies, will be sticking with them.

30 mars 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

Fit to fly PCR testing

Used Everything Genetics recently for fit to fly PCR test and the overall experience was very good. The customer service provided by Tapis and Shirley Allen was excellent !!!

25 mars 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Betygsatt 5 av 5 stjärnor

very helpful customer service

22 mars 2022
Omdöme utan inbjudan
Logotyp för Everything Genetic Ltd

Svar från Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer