Ordered a mural mainly on price tbh , has to chase for an update after a week , told be shipped in 2wd, chased again in 2wd & was told someone will call me back , they didn’t! Had to raise a PayPal cl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good service. Would highly recommend. Fast response to questions and supplied sample pieces and wallcoverings with in days so we could meet our handover deadline. Thanks to Joey for quick re... Se mer
Företaget har svarat
We purchased a mural on 'peel and stick' for our bathroom and we're very pleased with the end result. Not done it before but with a few tips from YouTube it went well. The online support from Lisa was... Se mer
After waiting for over a month, I still have not received confirmation when my mural will be despatched and even though I message daily, I’ve had no response.its a Chinese company with a fake UK addr... Se mer
Företagsinformation
Skrivet av företaget
You’ll find out large numbers of high end wallpaper companies selling their product at high price. We offer you the same quality of product, but we only sell you the price at their half. That’s our promise to you, and our pride compare to them.
Kontaktuppgifter
London, Storbritannien
- support@everwallpaper.co.uk
- everwallpaper.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I did it.
Very easy to deal with and quick response to any questions. The quality of the paper was amazing and it looks wonderful. So glad I did it.
Would recommend this company
very good work in ever green wall paper…
very good work in ever green wall paper on time and low cost
mural outstanding quality
mural was outstanding printed on High quality paper which was fantastics to work with.
STAY AWAY FROM THESE.
Order the paper and after 4 weeks nothing . No communication. This is a Chinese company who are basically advertising as a UK company . Stay away. I complained to PayPal who have just refunded my money. Another case of Chinese companies lying to get money from unsuspecting UK citizens
After waiting for over a month
After waiting for over a month, I still have not received confirmation when my mural will be despatched and even though I message daily, I’ve had no response.its a Chinese company with a fake UK address. I assume it’s a scam and will be perusing a refund via PayPal.
Things to “beware”
If I could I would give 3.5 stars! The whole process is not quite worthy of 4 stars, but is probably slightly better than 3!!!
I bought the wallpaper in March as I was given a very good offer. The wallpaper was only hung in June as the decorator was VERY busy!
I opted for a mural for one wall & colour coordinated secondary walls.
The mural is excellent, & the numbered strips (which were completely out of order!) make it easy to hang correctly.
My first “beware”….. The paper for the secondary walls took a lot of working out! The measurements given for each wall are printed exactly to the cm, & the strips are already cut. One wall had 7 full strips & 1 strip which was 10cm wide. Instead of printing the colour on the whole strip, the colour was exactly 10cm wide & the rest of the strip was white!! If you order secondary wallpaper allow plenty extra, they don’t even give you 1cm extra!!!
My other”beware” is that everything came from China, NOT the UK.
Even the ridiculously expensive 3 x A4 samples (£24 + £8.99 shipping) came from China, which means it takes a long time to arrive. The 7-10 days quoted for my wallpaper order actually took nearly 4 weeks.
In summary: the mural wallpaper is excellent, the secondary wallpaper is confusing & with no extra allowance, & everything comes from China
Avoid Avoid Avoid!!!
Ordered a mural for our kitchen wall. The paper arrived from China. The quality of the print was awful. Really pixilated and not as described. The wallpaper cost over £300 and I was completely disappointed. I contacted their email support, and entered a forced negotiation process for the wallpaper to be discounted which I was not satisfied with. It wasn't until I got PayPal involved that they offered a refund however I have been lumbered with the costs of return postage. They were really difficult to deal with. I placed a negative review on their website for it to be removed. Avoid at all costs.
Great product and customer service
Great service
Great service! Our first shipment unfortunately arrived damaged, after a request to Everwallpaper the wallpaper was replaced free of charge and sent a second time! Thank you very much
Terrible terrible customer service
Terrible terrible customer service. I was suspicious even before placing the order but now I’m even more certain after reading the reviews that this is not a legit Uk based company. I have placed my order and I would like to have it canceled within 24 hours as per the website policy. Because even after placing the order, customer service is very suspicious. If my order isn’t canceled and a full refund, not processed then this will be not legal and I will take up further action.
I would do no stars if I could!
I would do no stars if I could. My elderly mum took a liking to one of the mural wallpapers. After measuring up it came to £344, we tried to put her off but she wanted it. We chose this website as we assumed it was a uk based company but we were shocked when we had to wait 3 weeks for the paper to arrive from China. My brother has over 40 years of painting and decorating experience and at first glance said the paper wasn’t right but we had faith and he put it up. Within 24 hours it had shrunk loads and was peeling back off the wall. When contacting the company my mum was told they could send a replacement but it would be another £80!!! She’s 86 and doesn’t have money to burn. Of course now she is £344 down with nothing to show for it, would we pay another £80 to get possibly more substandard paper? I don’t think so. I would AVOID this company.
I was so scared that I got the…
I was so scared that I got the measurements wrong, but it was spot on. I couldn’t be more delighted with the quality and how stunning it looks
I recently had a mixed experience with…
I recently had a mixed experience with EverWallpaper through their site everwallpaper.co.uk. On the positive side, their customer service was responsive, especially Joey, and the pre-order mock-up photos were helpful in visualizing the wallpaper. However, the delivery from China took longer than expected, and the pattern alignment was problematic, requiring overlap to fit. The color was also duller than expected. While they initially offered a refund, the process was frustrating, and I had to cover return costs. Despite some issues, the peel-and-stick feature worked well for my baby's nursery, and it added a nice touch. Overall, it's a mixed bag.
Chinese Company - Stall for time, Make false promises. Deny issues
If you have a problem you will have to pay to return your Wallpaper to china
This company when there is a problem will, Stall for time,
Lie,
Make false promises.
Deny issues
I had chosen EverWallpaper firstly because they appeared to be in the UK but it now looks like they have removed the London address and UK phone number, Secondly because I liked one ponticular mural so I placed my order.
I then got emails from a China about my order
It had taken much longer than promised but I was patient
I then proceeded to hang the wall paper and found the pattern did not line up unless it was overlapped which was very very annoying. I had no choice but to hang the four drops I had already pasted it.
I would like to add "I have been hanging wallpaper for almost forty years and never had this problem"
I contacted the company they requested photos so I sent them, they at first offered 10% refund and 50% discount off my next order I again pointed out the wall paper did not line up and it is not fit for purpose
They again apologised and said "We have confirmed with the factory that we printed the wallpaper as a whole piece and then cut it afterwards, so the possibility of the wallpaper not aligning is extremely low" then offered me 30% refund
They also wanted me to pay to have it sent back to china knowing I had already hung it on the wall
I reluctantly accepted their offer as it was just going on too log but made the following points
Firstly, You have a London address, you pretend to be in London but expect your customers to ship it to china at their expense if there is a error
Secondly, It is impossible to return something when it has been covered with wallpaper paste
Thirdly, This paper I can assure you was not cut from one piece it definitely definitely did not align
Now They are saying they are going back on the 30% for the printing error and I will get nothing at all
This company when their is a problem will, Stall for time, Lie, Make false promises. Deny issues
It is getting very annoying all these Chinese companies pretending to be in the UK
Great service and quality product.
Enquiries were answered promptly and the team were very helpful in their guidance, especially Joey. The pre-order mock up photos were great and provided a sense of how the wallpaper would look in situ. The wallpaper which I ordered, which has now been hung, is virtually identical to the image sent over pre-order.
We wanted to create a bold statement…
We wanted to create a bold statement wall in our dining room, and this abstract wallpaper exceeded our expectations. It's a true conversation starter and adds a touch of artistic flair to our home.
This company's customer service is…
This company's customer service is fantastic. They were very responsive and helpful throughout the ordering process.
Dream Nursery!
I used their wallpaper in my baby's nursery, and it's absolutely adorable. The peel-and-stick option made it easy for me to install myself, and it's surprisingly durable. My little one loves staring at the cute animals while I'm rocking her to sleep.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






