Worst customer service ever
Worst customer service ever, they delete and take down memorial with no reasoning. I would not recommend this website.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Worst customer service ever, they delete and take down memorial with no reasoning. I would not recommend this website.
My dad died suddenly this year and I am devastated. In the middle of grieving, my family has had to deal with a false obituary on Ever Loved written by a woman who only knew him briefly. She has inserted herself into his life, calling herself his “partner” and “next of kin,” even though she was not. She even illegally cancelled his phone number and misrepresented herself to authorities. Now she has been able to publish these lies on Ever Loved, and because it looks official, people assume it must be true.
The obituary falsely implies my dad took his own life. I am a medical doctor, and I know the language used is written to insinuate suicide. Friends and colleagues have contacted me saying they read it that way. I have been forced to spend hours on the phone, repeatedly and painfully explaining the coroner’s findings and the truth of his final days, when I should be grieving. It is agonising to have to defend his memory again and again because of this misleading obituary.
This page also divulges private medical details my dad would never have wanted online. He was a proud, private man who cared deeply about how he was seen at work, and this false narrative dishonours him.
Despite repeated reports, official documents, and even legal involvement, Ever Loved has refused to remove the page. Their own guidelines promise honesty, respect, and transparency, yet they have allowed the opposite.
If you are thinking of using Ever Loved, please reconsider. In our experience, they will not protect your loved one’s dignity or your family’s peace — even when the harm is clear and the evidence is overwhelming.
Timeline of Ever Loved’s failures:
Mid-September 2025: I reported the obituary as false and harmful. Ever Loved replied with a generic investigation email.
Following days: They said they would “reach out to the creator” but refused to take it down. I had to ask if they had given my name, as I feared retaliation.
After further reports: I explained in detail how the text inferred suicide and provided the death certificate and coroner’s statement. Friends and colleagues who read it also interpreted it as suicide. Ever Loved insisted it was not “inferring suicide.”
Subsequent weeks: I highlighted repeated breaches of their own guidelines (“Be Honest, Be Respectful, Be Transparent”) and showed how the author had misrepresented their relationship. Ever Loved still demanded more documentation from us instead of requiring the poster to substantiate her claims, but that if we prove we are executors they will take it down. Our lawyer reached out to prove that we are next of kin and executors. Everloved then said that they had spoken with the creator and decided not to take it down, despite doing what they asked. I am at my wits end.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.