Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,3
18 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very disappointed with Everhikes. The product is yet to arrive, yet it was ordered on 31st July. I paid an extra £9 for 'superfast delivery' hoping it would get here before a long weekend walking, starting 7th August. This is where we are at.
Had a really great experience with Everhikes. It is always tricky ordering products on-line. Had some back and forth, mainly driven on my part. Everhikes was extremely accommodating and made the process as smooth as can be!
Very excellent product with lots of zip pockets will definitely buy from Everhikes again plus very quick delivery Thanks again Graham
Product is great but your courier made many delivery promises and missed them all and lost the parcel. Eventually found and delivered 2 weeks late
Svar från Everhikes
Hey there,
Thanks so much for your feedback, and we’re really sorry about the delivery delay. We completely understand how frustrating those missed delivery updates must have been.
We’ll be raising this with our delivery team. While delays can occasionally happen during periods of high demand, we’re glad to hear your parcel eventually arrived and that you’re happy with the product. 💕
Best regards,
Everhikes Team
I ordered the lightweight Sun Hat with UV protection on the 14th July, the hat is great, mesh sides for ventilation, lightweight, adjustable and a nice wide brim. It took a while to be delivered but I got a prompt response when querying the delivery date, got the hat on the 1st August, very happy with my purchase.
Svar från Everhikes
Hey there,
It’s lovely to hear you’re happy with the sun hat, especially the lightweight feel, breathable mesh sides, adjustable fit, and wide brim. We’re sorry the delivery took a little longer than expected, but we’re glad our team responded promptly and kept you updated. Thanks for your patience, and we’re pleased it arrived safely and in time to enjoy.
Best regards,
Everhikes Team
The product is great but delivery took nearly 2 weeks.
Svar från Everhikes
Hey Jackie,
So glad you’re happy with the product! We’re sorry the delivery took nearly two weeks, and we’ve passed this on to our team so we can keep improving our shipping times. Most importantly, we’re pleased it arrived safely and was worth the wait.
Best regards,
Everhikes Team
Item arrived reasonably quickly and was exactly as advertised. I wanted a visor that covered my ears and it does that perfectly. I was pleased with the quality.
Svar från Everhikes
Hey Karen,
Love hearing this! It’s great that the visor arrived quickly, matched the description, and gave you the ear coverage you were looking for.
Kind regards,
Everhikes Team
The gloves arrived and they are very nice and comfortable.
Svar från Everhikes
Hey there,
So lovely to hear! We’re glad the gloves feel comfortable and that you’re happy with them.
Best regards,
Everhikes Team
Stay as far away as possible! They list their address as a UK shop but the shop is a complete scam. I bought a watch for my son that took several weeks to get here, going through customs and came in a clear plastic bag (no box) and no instructions. The watch itself belonged in the bin—it didn’t even work and felt like cheap plastic for a ridiculous price! Then when I went to try to get a refund they said I’d have to send it back to China (on my charge) so they recommend I just take 20% back. I also went to write a review and there was no place to click on the website to write a review (even though they have stars listed??). All fake! Buy from Amazon you’ll get better quality than this fake place that’s certainly not UK based 😑
Svar från Everhikes
Hey Megan,
I’m genuinely sorry—the long delivery, missing box and instructions, and a watch that didn’t work are nowhere near what you should’ve received. While we sell to UK customers, some orders are fulfilled through our international warehouse, but that doesn’t excuse the poor experience or the return options you were given. Please contact us using the email address on your order confirmation so we can review this properly and work toward a fair resolution.
Kind regards,
Everhikes Team
Well packaged delivery, visor is different than normal visors you can buy, more stylish, soft and very comfortable on.
Svar från Everhikes
Hey Tracey,
Yay, we’re so glad you love it! It’s lovely to hear the visor felt soft and comfortable while still looking a little more stylish than the usual designs. Thanks for sharing!
Best regards,
Team Everhikes
Great customer service. Always aware of the progress of my package
Svar från Everhikes
Hey Patricia,
You deserve it! We’re so glad our team kept you updated throughout your package’s journey and made the experience a positive one.
Best regards,
Team Everhikes
I purchased a hat which took way too long to arrive, at which point I had already purchased another to meet our travel date. Tried to return, was offered 20% off my next order to keep the hat - no! - then they increased the offer to 30% refund and keep the hat I had no need for or I had to return to China myself and pay all shipping, customs and fees. What a ridiculous policy. Avoid!
Svar från Everhikes
Hey Alayne,
We completely understand how frustrating it was for the hat to arrive after your travel date. As outlined in our return policy, customers are responsible for return shipping costs, and our current returns warehouse is international. We’re sorry this process added to your disappointment.
Best regards,
Team Everhikes
Had some questions about a sun hat which I had found on Everhikes's website and regarding their return process, should the hat not fit or should it be below my expectations in terms of quality. Everhikes customer support came back to me quickly with accurate information including follow up emails. The quality and fit of the hat are perfect. I would praise the responsiveness of their customer support and will recommend Everhikes to family and friends based on my experience dealing with them. 100% positive.
Svar från Everhikes
Hey Gilles,
Yay, we love hearing this! We’re so glad the sun hat was a perfect fit and that our team could answer your return questions quickly and clearly. Thanks so much for recommending Everhikes to your family and friends!
Best regards,
Team Everhikes
Ordered shorts on 09/07 and today is the 19/07 and tracking doesn’t move. Written to customer services but no reply. I expect the item will eventually arrive but be of poor ish quality. Once bitten twice shy. Avoid if I were you.
Svar från Everhikes
Hey David,
We’re really sorry the tracking hadn’t moved after 10 days and that you were left waiting without a reply from customer service. We completely understand why that made you lose confidence in both the delivery and the product before it even arrived. This isn’t the experience we want anyone to have, and we’re taking your comments seriously.
Best regards,
Team Everhikes
Don't buy off this company, it is basically the same as Temu and Shein, but more expensive. The quality is absolutely shocking and the item looks nothing like the photos. They even spelt the word on the front of the hat wrong!!!! Instead of sending back for a refund they offer you 50% off. I nearly bought a second item before the first arrived, thankfully I waited to see what the product was like.
Svar från Everhikes
Hey James,
We’re genuinely sorry the hat arrived with a spelling error and didn’t match what you expected from the photos. That’s not the standard we want customers to receive, and we’ve shared your comments about the quality, pricing, and resolution process with our team for review. We appreciate you being honest about your experience.
Best regards,
Team Everhikes
I ordered a pair of shoes which arrived fast and in good order except they were a fraction too small.
I contacted customer support and got a speedy response from Daisy, who was incredibly helpful and friendly, and rectified the issue for me almost immediately! (It would've been faster if I checked my emails properly!)
It was so refreshing to have such a positive interaction with a customer support issue and have it all happen so quickly and pleasantly!
I cannot recommend them enough.
Thank you Everhikes,
And thank you Daisy.
Svar från Everhikes
Hey Gary,
Wow, this is amazing to read! We’re so glad Daisy made the exchange quick, friendly, and stress-free after the shoes were a little too small. We’ll definitely pass your lovely words on to her — she’ll be thrilled!
Best regards,
Team Everhikes
I ordered a hat from Everhikes in June and still not received it. i had a message from them stating they were sorry and to have 30% off my next order but i am never ordering form them again. at this point i am not sure if this site is even real.
Svar från Everhikes
Hey Nathan,
We totally get why you’re frustrated after waiting since June with no hat. Everhikes is a legitimate business, but we’re really sorry this delay and the lack of a proper resolution made you feel otherwise.
Best,
Team Everhikes
Horrible customer service and return process. I’d have to pay for international shipping to return product to China? What in the world crazy BS is this?
Svar från Everhikes
Hey John,
We completely understand how frustrating and unexpected the international return process feels. Our returns warehouse is currently located overseas, and we’re sorry this wasn’t clearer beforehand.
Best,
Team Everhikes
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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