Eve-Tech Oy Omdömen 70

Im Dezember 2017 ein Eve der 1 Generation bestellt und bis heute nichts erhalten. Wert: 1.322,99 EUR.
Meine E-Mails wurden irgendwann einfach nicht mehr beantwortet.
Inzwischen heißen die DOUGH, sind aber die gleichen Betrüger wie damals. Also Finger weg!!!

I refund my order and wait for the refund since month. Seems like its scam and I will never get my 1149€ back.

Worst company I’ve ever had the misfortune of dealing with.

Utter crooks. Placed an order for a spectrum for >€1000 and cancelled the order within 3 hours.

Informed me it would take 20 days to process the refund.

20 days passed and they moved the goal pasts to “end of the month” breaching their T&C’s.

Emailed them every day and was given vague emails blaming their payment provider, telling me to be patient etc etc pushing the goal posts back again.

Started the chargeback process via my bank to which they have the audacity to decline. Currently waiting and hoping for justice to prevail.

I’m not one to usually leave such reviews but I truly hope these criminals are put out of business and banned from any future ventures. Absolute shisters , charlatans , crooks, and I wouldn’t help them if they were on fire.

Worst company ever. I Bought Eve 2-in-1 in 2016, and until today, no refund. They don't answer emails, and when they do, false promises. I don't understand how this company keeps scamming people.
DO NOT BUY from this company ! Better spend a few hundred dollars more and have a company with a reputation to back up their product.

Worst experience ever!
I ordered months ago, they keep delaying the shipment, but always only for a week or two at a time. Though they of course know that's not true.

Got upgraded to express shipping, have multiple emails confirming this.

Just asked where my unit is, they don't know and they apparently send it with normal/slow shipping. Probably gonna take months still.

Keep away from this company, they clearly don't understand how to run a company on this scale!

Update:
Finally received the monitor and the stand today.

The stand is broken.

All the extra I ordered, wasn't in the package.

So now I have a monitor I can't use.
This is redicolous!

It is now 4 years since Eve's authorized online store took my money, never sent a product, and lied to my credit card company to dodge my dispute. Since then, I have been told I would receive a refund "soon", "in June", etc from Eve over and over again. I received excuse after excuse about not enough funds available to issue a refund, while they put money into R&D'ing new products. I even offered to convert my order to the newer generation product instead. Nothing back but empty promises, and no taking responsibility for what their branded web store did to countless customers like me.
Do not give these liars your money!

there lucky they no have negative stars ,this is a fake page that scam peoples money, they pretend to be legit when there not .I made a purchase and now I have to dealing with the bank to put a dispute ,but ill take my time to report this page to the IC3 fraud

unproffesional and usless Company wait for refund and they always come back with any excuses!!!! PLEASE GUYS DONT BUY!!!

Avoid Eve Tech company at all cost.
Got the device (1st gen) in December 2019, the keyboard stopped working after one week, I reported it immediately, and now, 17 months later they sent me a Portuguese layout one (originally I ordered with UK layout) stating that they won't produce UK keyboards anymore for gen #1. And the funny thing is, that the replacement keyboard they sent me does not work properly either.
Customer service is literally non existing, they respond only as they please, sometimes after months, and refusing to give you proper solution. Again, avoid them at all cost.

3 years trying to get money back after my V stop working propely
should have been refound on Q4 2020 bun in 2021 and still nothing
their not even answering Starting a lawsuit in 2021

Des voleurs !!!
-Achat 04/12/2017
-Demande de remboursement faites en juillet après plus de 6 mois d'attente.
-Plainte avec CONSUMER COUNCIL pour voir directement avec Fortress à HK sans succès
-Plainte au CEC qui ne peut rien faire avec la Finlande car soir disant EVE TECH n'est pas responsable des problèmes de son revendeur !
-Aujourd'hui il ne daigne même plus répondre alors que soit disant le remboursement devait avec lieu au 4eme trismestre 2020. Pourtant, ils vendent encore ! J'hallucine que rien ne soit fait pour les arreter !

I read that I am not the only one suffering from this absolute SCAM. How about starting a class action against these thieves?
They are again collecting money from everywhere around the globe as we speak...

Total scam, this would-be company! Beyond words really. Ordered and paid 2000 EUR for a laptop in December 2016, that is over four (4) years ago. After 2 years I got a reply to my many inquiries, indicating that the wait would be worth it. After that, no reaction whatsoever any more despite repeated attempts. Until recently. Message that they broke with "Eve-Tech ltd" and that they are now another company, "Eve-tech Oy". Believe it or not. Please fill out a reimbursement form. We will be in touch with you soon. Never heard from them again. But still receive marketing emails every other week. Steer away from those crooks. Incredible that they are still allowed to conduct business.

Ordered dec 2017. Laptop never arrived. Support says that since payment was made to a Hong Kong based subsidiary, that Eve have since broken all ties with, any claim towards Eve is null and void.

So if you want to order a laptop FROM EVE and then have them throw legal technicalities in your face, that are beyond your control, then please go right ahead. In that case I 100% recommend this company and you 100% deserve to lose your money, since you're doing it after the fact that this company is a total scam.

Eve Tech has proven the utmost lack of respect for their customers while censoring opinions that do not please them.

Avoid at all costs if you want a functional laptop: in any case of hardware malfunction (in my case cracked screen), there is no possibility of fixing the laptop (which is unlawful in the EU).

The fact that they are now in the process of putting a new device on the market is outrageous. Eve Tech is a scam and should be prosecuted.

On Tue, Sep 1, 2020 at 10:01 AM Kirill - Eve Customer Support Agent (Eve Devices Support) help_at_evedevices.zendesk.com wrote:
##- Please type your reply above this line -##Your request (10099) has been updated. To add additional comments, reply to this email.📷 Kirill - Eve Customer Support Agent (Eve Distribution Limited)Sep 1, 2020, 10:01 AM GMT+3Hi there. We apologize for the delay in reply. We understand this has been a bit of a frustrating wait. Your device has been received and the manufacturer will soon begin inspecting them. Best regards, Kirill Eve Devices Customer Support

E*********** *********
Aug 31, 2020, 5:38 PM GMT+3
Dear Kirill,
My Eve has arrived at:
Eve Distribution LimitedSuite 1106-08,11 Floor, Tai Yau Building, No. 181 Johnston Roa d,Wanchai, Hong KongT: +852 2882 2088
on August 14, 2020!
Firstly, I got no confirmation about the arrival of the tablet.
Secondly, there is no information on the problem yet after 18 days.
I would like to get at least a reference number/confirmation for the receival of the tablet.
In general, I did not expect so poor communication with you as Eve Customer Support.
Regards
E*********

Aug 11, 2020, 1:54 PM GMT+3
Dear Kirill, dear Cooper and all,
I attach the sending document with Tracking number from UPS.
Instead of 60 USD as you suggested this costs me 165 USD and in principle I should have received sending documents from you!
I hope now, the service will be made properly, otherwise, I have to admit I am very disappointed by the product and by the attitude towards me as a client.
Please notify me upon receiving the tablet.
Regards
E*********

Dear Lore_Wonder,
Thank you for your response but it did not give answer to my question of why I should buy the next generation of Eve V when there is not meaningful support on your part even for the first generation of the product? Such things often happen when the left hand is not aware of what the right hand is doing. To start this post, we have obviously already suffered from your customer service. More than a month and a half have passed and nothing is happening with our case. At least you answer our inquiries, unlike your customer service department. I hope you understand the awkward situation we are in as your clients and we hope you show professional competence. In order to be able to give an informed answer to our inquiry, I provide you with our correspondence with your customer service.
Regards, D********
E******** ************
Jun 2, 2020, 5:45 PM GMT+3
Phone Number: undefined
Date of purchase: undefined
Hello, with Order #857593237EUAB we bought Eve V for the institute. We got a technical problem with the power on/off button - see pictures attached. It is impossible to use it normally - makes contact very rare and cover can fall.
---------- Forwarded message ---------
From: Support team (Eve Devices Support) help_at_evedevices.zendesk.com
Date: Tue, Jun 2, 2020 at 5:45 PM
Subject: [Request received]
To: E******** ************ *****_at_******.com
##- Please type your reply above this line -##
Thanks for reaching out to us at Eve Devices Customer Support.
Our customer support agents are working on your inquiry and will get back to you as soon as possible. Due to a high volume of requests, it may take up to 5 business days to receive a response.
Wishing you a wonderful week.
To add additional comments, reply to this email.
D*********

Theft !
Paid for a new device in their flash sale DEC 2017, now Nov 2020 still no refund after cancelliing the order after one year wait !! No cummunications, No replies to any emails, no care in the world SCAMMERS !! and they still grab money for new orders. Unbelivevable.
I am Now seeking legal compensation.

Like many others here, I ordered an Eve V in Dec 2017 and this laptop never arrived. I was fortunate that I got my refund through my bank more than one year later.

I seriously doubt those people who said they received their order. Even those negative reviews which said they received their laptop might be fake. Most probably more than 95% of orders were never delivered. Yet, they are still selling the laptop like nothing bad ever happens. This company is a SCAM. Period.

Paid for a laptop March 2018, constantly strung along, sent monthly emails and filled out all forms asked of, only to be ignored by the company. Entire thing is an absolute fraud, don't give them your hard earned money.

Dear everybody considering buying at EVE-tech,

my personal opinion is this: Stay away! It looks like this won't be going on for much longer, but even if, there is a huge chance that you get nothing for your money anyways, as so many of us have! For more info, please check the Reddit thread "Those who have NOT received your Eve V - Speak up!". Stories like this:
"It's been almost 2 years ago.
I sent them emails to know when my new computer (I'm supposed to be working on!) will arrive. They told me "Soon - high demand is delaying our deliveries". Since 6-8 months, they don't give me answer to my new emails.
I've been 1000$ scamed and today I'm totaly disapointed.
Good luck everyone."

Their behavior is nothing but infuriating. So please take this advice and rather put your money in a pile and burn it!

And to everybody who didn't receive a refund from EVE yet: I strongly advise you to do everything you can, to get the money back as soon as possible!

I wish you all the best!