A fabulous company that has given our DJ4aDay CIC a wonderfully competitive discount to ensure the members of our community benefit in their weekly musical activity. A swift and speedy delivery. Great... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a vintage drumset and before i placed the order i wrote the store an email asking about some information (shipping options, price) because i was ordering outside of the UK. They replied to m... Se mer
Swift and helpful response from initial contact to discuss sound system for school hall. The regular emails leading up to purchase ensured the equipment was suitable and exactly what was needed. Bill... Se mer
We needed a PA system for a specific type of singing including light classical and easy listening but as a duet, we needed to fill a whole cathedral. Before a good friend recommended Billy from Ev-ent... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Suppliers of Drums & Percussion, Guitars, Brass, Woodwind, Bowed String Instruments. In-Stock for Next Day Delivery. We also offer Percussion Hire, Backline Hire, Stage Management and Transport services.
Kontaktuppgifter
Crawford Street, NP19 7AY, Newport, Storbritannien
- 01633 250062
- office@ev-entz.co.uk
- ev-entz.co.uk
4,9
Utmärkt
576 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gwasanaeth anhygoel.
27 augusti 2024
Always a pleasure shopping at Ev-entz
Always a pleasure shopping at Ev-entz! Billy is very knowledgeable and always on hand to help with any questions you might have. Thanks again for all your help guys!😊
30 juli 2024
Omdöme utan inbjudan
First class customer service
Bought an ex-hire guitar amp. Hassle-free transaction and despatched quickly. There were some issues with the courier but Ev-entz were straight on it and really helpful, and all was well in the end. Really pleased with the amp too. Absolutely recommended. Thanks.
2 augusti 2024
Awesome experience purchasing a…
Awesome experience purchasing a pre-owend Yamaha Club Custom Kick Drum from these folks!
Dealt which Billy who was excellent! I sent a contact email with an offer for this item, and they promptly responded with fantastic communication from ordering to delivery!
Love it.
30 juli 2024
Superb from booking to delivery
Superb from booking to delivery. I find the guys here very knowledgeable, friendly and of course the products and service are outstanding.
31 juli 2024
Staff were friendly
Staff were friendly, helpful and made the in shop experience very comfortable.
Highly recommended
29 juli 2024
Seller does not collect import charges…
Seller does not collect import charges when selling to Europe. So purchase tax, custom duty and handling fee for the carrier have to be payed on top of the purchase price when entering the target country. Available is only a ridiculous expensive express shipping service. There is no alternative economy shipping service. So, a drum spare part (tension rod) that was 5,00 € p.p. when buying summed up to 15,00 € p.p. on arrival. Now, form your own judgement!
17 juli 2024
Svar från Ev-entz
Hello,
Thank you for your feedback. I'm really sorry for the trouble you experienced with the additional import charges and our shipping options. I understand how frustrating it can be to face unexpected costs.
It seems our website automatically overcharged you for delivery. I've tried to reach out to you regarding this issue. In the meantime, I've refunded you the difference between what we pay for shipping and what you were charged, plus a bit more as a gesture of goodwill.
To clarify a few points:
Import Charges: Import duties, taxes, and handling fees are determined by your country and are unfortunately beyond our control. These charges are standard for international shipments and must be paid by the recipient. At this stage, because we're only a small company, we're unable to collect import charges when selling abroad, but we are actively working on this by trying to use another courier.
Shipping Options: We strive to offer the best possible shipping options. Currently, we only provide express shipping to ensure timely and secure delivery. However, we know there's a need for more affordable options and are working on including these in the future.
We're committed to providing the best service possible and hope this resolution meets your expectations. Thank you for bringing this to our attention. We appreciate your understanding and patience.
Best regards,
Billy Morley
Store Manager
office@ev-entz.co.uk
Fantastic service
Fantastic service, they went above and beyond to obtain a piece of music for me. Well definitely use again.
17 juli 2024
Great to work with ✅
4 juli 2024
The staff were very friendly and…
The staff were very friendly and helpful, my goods ordered professionally and sent back to the store quickly
28 juni 2024
Excellent service
19 juni 2024
Great source for obscure parts
Exactly what I needed, exactly as described, good price, and the fastest delivery ever! I placed my order and was ready to settle in for a long wait as shipment moved from UK to US and dragged through customs and all...WOW! items showed up in less than a week! Thanks!
19 juni 2024
Great bunch of staff very helpful and…
Great bunch of staff very helpful and accommodating even when the kit I brought was one drum was not as described they still gave me all options and gave me a further discount as I kept as opposed to returning for full refund. I would recommend and go back myself.
18 juni 2024
Detta är Trustpilot
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