Eurowhitening Omdömen 

25
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Delivery from the UK to France. I received exactly what I ordered. Due to Brexit and customs procedures, the delivery took a bit longer than expected. However, when I contacted customer service t... Se mer

Betygsatt 5 av 5 stjärnor

Easy to find products and to order. Support were excellent when I got my order delivered to Germany and for some unknown reason they charged me addition duties and a handling charge! German customs sh... Se mer

Betygsatt 5 av 5 stjärnor

Eerste bestelling helaas nooit aangekomen, kosteloos een nieuwe zending aangeboden gekregen en dit was binnen een week geleverd! Goede service van Daniel! Ook heel blij met het product!

Betygsatt 1 av 5 stjärnor

My order hasn't arrived and all I can see from tracking is that it's on hold until I pay custom charge. How to pay or where not stated. I have emailed you, but no reply from your side. I am stil... Se mer

Företaget har svarat


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(25)

25 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

It has been resolved

So, at first i was a bit angry that my package didn't arrive but later it appeared that it got lost in the mail in England. In the mean time It has been resolved and I am happy.

24 februari 2026
Betygsatt 5 av 5 stjärnor

Great!

Legit product, and good customer service. Delivery took some time, but price and quality turned out great.

3 januari 2026
Betygsatt 5 av 5 stjärnor

Eerste bestelling helaas nooit…

Eerste bestelling helaas nooit aangekomen, kosteloos een nieuwe zending aangeboden gekregen en dit was binnen een week geleverd!
Goede service van Daniel!
Ook heel blij met het product!

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delivery from the UK to France.

Delivery from the UK to France.
I received exactly what I ordered. Due to Brexit and customs procedures, the delivery took a bit longer than expected. However, when I contacted customer service to inquire about the delay, they replied within 30 minutes and followed up thoroughly on my package.

I also had to pay a €5 customs fee and wasn’t sure why, but they refunded it immediately and responded quickly once again.

Honestly, I 100% recommend this website.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I did not receive the package.

The package was not delivered to me personally.
Nor was there a card in my mailbox stating that it had been delivered to a neighbor or taken to a collection point.

30 december 2025
Logotyp för Eurowhitening

Svar från Eurowhitening

Hey Tevreden. Very sorry to hear about this. Please email us at info@eurowhitening.com and we will look into this for you.

Betygsatt 1 av 5 stjärnor

My order hasn't arrived and all I can…

My order hasn't arrived and all I can see from tracking is that it's on hold until I pay custom charge. How to pay or where not stated.
I have emailed you, but no reply from your side.
I am still waiting instructions of how to pay customs.
Edit on the 14th of January. I have sent you 3 emails to get instruction on how to pay customs and receive my order. I paid not just few euros for it and it's money lost and no product received, seems like a scam, you take money, then don't communicate on how to resolve the issue. I can pay any charges myself, I have simply asked how to.
I don't usually leave reviews especially bad ones but this experience has been the worst I have ever had with any company.
I am expecting an answer or refund for my product so I can order from elsewhere where I receive what I pay for.

24 december 2025
Logotyp för Eurowhitening

Svar från Eurowhitening

Hey Kristi. Very sorry to hear this. We are not normally subject to customs charges. Please get in contact via info@eurowhitening.com and we will pay the charge for you.

Betygsatt 5 av 5 stjärnor

Arrived fast, Original product, No Customs Fee, Great Customer Service, Fast Responses.

I have ordered the Opalescence pf 35% because of these trustpilot reviews i had my doubts so i had contacted Eurowhitening before ordering. They told me that the issue with customs was resolved and that i could go ahead and order, and if anything was to go wrong (which shouldn't happen) they would refund me the fee even if it results in a loss for them.
So i ordered and it was in Belgium within a week. It's been 2 weeks since i've received the gel, i have used it and i can verify that it is the exact same i got from the dentist and it works perfectly.

Because Eurowhitening had answered my mail very fast and reassured me a refund if anything was to go wrong and their product is original, i felt the responsibility to share my pleasant experience.

Thanks again to the EuroWhitening team for an honest professional service.

25 december 2025
Omdöme utan inbjudan
Logotyp för Eurowhitening

Svar från Eurowhitening

Thank you!

Betygsatt 1 av 5 stjärnor

Import duties not mentioned

They didn’t mention whilst placing the order or confirming it that I would have to pay 38 euros of import duties, so in total my order was for 100+ euros when it should’ve been of 69 only. DO NOT BUY FROM THEM

6 december 2025
Omdöme utan inbjudan
Logotyp för Eurowhitening

Svar från Eurowhitening

Hey Lucas. Very sorry about this. We have changed our postage going forward to prevent this mistake from happening again. Email us and we will refund you the import duties cost info@eurowhitening.com. Thanks

Betygsatt 1 av 5 stjärnor

Je n'ai jamais reçu ma commande alors…

Je n'ai jamais reçu ma commande alors que le livreur après 3 semaines me dit que c'est bien arrivé à destination ce qui est parfaitement faux tu n'es pas de confiance livraison non confiance délai incroyablement long

22 november 2025
Logotyp för Eurowhitening

Svar från Eurowhitening

Hey Romain. This item was incorrectly held by customs. We have changed our postal method going forward to prevent this mistake from happening again. Very sorry for the inconvenience, it is clearly unacceptable. Please email us via info@eurowhitening.com for compensation.

Betygsatt 1 av 5 stjärnor

Still waiting for my order

Still waiting for my order! Almost 3 weeks now

22 november 2025
Logotyp för Eurowhitening

Svar från Eurowhitening

Hey Alex. This item was incorrectly held by customs. We have changed our postal method going forward to prevent this mistake from happening again. Very sorry for the inconvenience, it is clearly unacceptable. Please email us via info@eurowhitening.com for compensation.

Betygsatt 5 av 5 stjärnor

clear and accurate communication

it took a while because of clearing at the customs; but communication was very clear and fast.

22 november 2025
Logotyp för Eurowhitening

Svar från Eurowhitening

Sorry to hear that there has been a delay in receiving your order. Hopefully it is with you now. Please contact us if you need any support via info@eurowhitening.com.

Betygsatt 1 av 5 stjärnor

VERY BAD!!!

VERY BAD!!!! DO NOT BUY IN BELGIUM. YOU DONT GET THE PRODUCT BECAUSE THEY CLAIM U PAY A SICK AMOUNT OF MONEY FOR TRANSFER COST!!!!!!

29 november 2025
Omdöme utan inbjudan
Logotyp för Eurowhitening

Svar från Eurowhitening

Hey Elise. Very sorry about this. We have refunded you the money equal to the customs charge. This will result in a loss for us but we are keen for you to get the product you ordered at the price you paid! Going forward, we have changed our postal method so as to stop these incorrect customs charges from arising. Thanks, EuroWhitening

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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