Die Homepage ist einfach und verständlich, die Mitarbeiter immer freundlich und hilfsbereit. Sie machen einen sehr guten Job. Danke, dass sie mich beim Kinderwunsch unterstützt haben, denn es hat Stat... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering was easy, website well set out, email updates helpful. Only thing I don’t like (and all donor banks seem to do this) is the optional extras costs on something that is already an expensive... Se mer
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De er altid venlige, hjælpsomme og forstående, når man kontakter dem. Deres profiler af donerne, er meget grundige og personlige, og man kan mærke at der er mennesker bag. For mig var donerens vær... Se mer
Last year, I used ESB to become pregnant with a Danish donor because my husband is infertile. At the time, we believed that donations would be limited to no more than 25 families worldwide (also becau... Se mer
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Företagsinformation
Skrivet av företaget
We help people across the world to have a family with donor sperm. We have 20 years of experience helping solo women, same-sex couples and hetero couples to have a baby and our team has vast experience in guiding aspiring parents on topics like choosing a donor, finding a clinic or how to order donor sperm. We also understand that our work has a long-term impact on everyone involved which is why we are committed to supporting children and parents in life beyond conception, and we do our best to counsel donors.
Kontaktuppgifter
Copenhagen, Danmark
- europeanspermbank.com
4,2
Bra
32 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Generally positive experience
Generally positive experience. A speedy process, but not the outcome I'd have liked.
6 maj 2026
Omdöme utan inbjudan
De er altid venlige
De er altid venlige, hjælpsomme og forstående, når man kontakter dem.
Deres profiler af donerne, er meget grundige og personlige, og man kan mærke at der er mennesker bag.
For mig var donerens værdiger det væsenligste og det synes jeg, at jeg fik et godt indtryk af, i profilerne.
28 maj 2026
Omdöme utan inbjudan
Great site
Ordering was easy, website well set out, email updates helpful.
Only thing I don’t like (and all donor banks seem to do this) is the optional extras costs on something that is already an expensive and emotional journey
26 maj 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Dani
Thank you for your review and for sharing your experience with us. We are happy to hear that you found the ordering process easy and the email updates helpful.
We also appreciate your feedback regarding optional extras and understand that costs are an important consideration during an already emotional journey. We continuously work to provide clear information throughout the process, and your input is valuable to us.
Best regards,
Team European Sperm Bank
Vielen Dank für eure Hilfe
Die Homepage ist einfach und verständlich, die Mitarbeiter immer freundlich und hilfsbereit. Sie machen einen sehr guten Job. Danke, dass sie mich beim Kinderwunsch unterstützt haben, denn es hat Status heute tatsächlich funktioniert, obwohl ich nach langer Behandlung mit meinem Mann schon gar nicht mehr daran geglaubt hab. Dies war meine erste Erfahrung mit einer Samenbank und ich kann die nur empfehlen. Dankeschön
28 april 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Melissa
Thank you very much for your thoughtful review and recommendation.
We are very pleased to hear that the homepage was easy to use and that you felt well supported by our team throughout the process. It means a lot to know that we could help make such an important journey feel clear, smooth, and reassuring.
We truly appreciate your trust in us and wish you all the best moving forward.
Best regards,
Team European Sperm Bank
They made my family possible
My situation involved treatment for a sibling from the same donor, who had already reached the family limit, as well as complex coordination between clinics in different countries, with different laws. Throughout the process, the staff were exceptionally responsive, accommodating, and proactive.
What I appreciated most was how seriously they took the importance of sibling donor continuity for existing families. They were willing to help with additional documentation, communicate directly with clinics, and actively work toward solutions that could make the process possible. Their efforts went far beyond what I expected.
From the very beginning, I felt genuinely supported and listened to throughout the entire process. Every person I communicated with was kind, responsive, and incredibly helpful.
I highly recommend European Sperm Bank to anyone looking for both professionalism and compassionate support. I was always nervous about the timing and shipping across the Europe and every time everything went smoothly.
They changed my life, making it possible to have my son, who is the greatest joy in my life and hopefully our family expands soon too.
19 februari 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Manca
Thank you for sharing your experience with us. We are truly happy to hear that you felt supported and listened to throughout the process.
We understand how important it was for you to continue with the same donor, and we are glad our team could help guide you with communication, documentation, clinic coordination, and the practical steps along the way.
Reviews like yours remind us of the impact this work can have, and we feel very humbled to have been able to support you during such an important part of your life.
Thank you for your kind recommendation and for trusting us. We wish you and your family all the very best moving forward.
Best regards,
Team European Sperm Bank
I received excellent service
I received excellent service, and although I had a minor issue because I hadn't bought my straw with enough time for my treatment, they handled everything very quickly and easily. They provided exceptional service, thank you.
20 april 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Auro
Thank you very much for your kind review.
We’re happy to hear that you received excellent service and that our team was able to help resolve the issue quickly and smoothly.
We wish you all the best with your treatment!
Best regards,
Team European Sperm Bank
Ich bekam sofort und schnelle Hilfe
Ich bekam sofort und schnelle Hilfe! Richtig stark! Vielen Dank
18 maj 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Theresa
Thank you very much for your kind review. We are happy to hear that you received quick and helpful support from our team!
Best regards,
Team European Sperm Bank
It was ok
It was ok , the only thing that i don t understand is why is mandatory to buy the pregnansy slot if I Don t needed.
15 maj 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Paula
Thank you for your review and for sharing your feedback.
We understand that the Pregnancy Slot may feel unnecessary depending on your situation. The Pregnancy Slot is connected to legislation and family limits in different countries, and it helps ensure that the same donor can be used for future siblings if desired. It also helps us manage and respect the maximum number of families a donor can help.
If no pregnancy has been reported and no sperm or embryos are stored for future use, the Pregnancy Slot can be returned and refunded according to our policy.
If you have any questions about your specific case, you are always welcome to contact our Client Care team directly.
You can also learn more about pregnancy slots here: https://www.europeanspermbank.com/en/getting-started/pregnancy-slot
Best regards,
Team European Sperm Bank
Je recommande vivement cette banque
Je recommande vivement cette banque. Les employés sont d’une grande aide, gentillesse et compréhension.
Ils sauront s’adapter à votre demande et situation.
20 april 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear M Sve
Thank you very much for your kind recommendation. We are happy to hear that you felt supported and understood by our team.
We always do our best to guide and assist each person based on their individual needs and situation, so your feedback means a lot to us!
Best regards,
Team European Sperm Bank
Always clean, very professional
Just finished my donation period here which lasted about a year. Great experience! The team is very professional and kind and answers all your inquiries swiftly. The entire facility is bright, modern, and welcoming. Cleanliness and hygiene are top priorities, as donation rooms are thoroughly cleaned after each visitor. You get to have regular health checkups as well.
There are also snacks and drinks for visitors and donors. And to whom it may be important, the compensation is paid out swiftly and reliably.
If you think that you are ready to take on the responsibility of being a donor, this is the right facility for you. Can only recommend!
1 april 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear M
Thank you for your review!
It means a lot to know that you felt well supported by our team and appreciated the professionalism, cleanliness, and welcoming environment at our facility. We work hard to ensure that donors feel comfortable, informed, and cared for during the entire process.
Thank you as well for recognising the responsibility that comes with being a donor. Contributions like yours can make a meaningful difference for people dreaming of having a child, and we could not do this without amazing donors like you!
We truly appreciate your recommendation and wish you all the best moving forward.
Best regards,
Team European Sperm Bank
Contact & Adress / Calculation
Contact & Adress / Calculation, Shipping, etc. pp
3 mars 2026
Omdöme utan inbjudan
Excellent Support + Smooth Process
We had a very positive experience with this sperm bank. Before ordering, we used the free consultation, which made us feel very well supported and professionally guided. After that conversation, we felt confident in our decision to order from them.
The entire process was smooth and well organized. We especially appreciate the option to send some vials to our fertility clinic while storing the remaining vials at the sperm bank. Overall, we are very satisfied and would recommend them.
27 februari 2026
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Amelie
Thank you very much for your kind review.
We are delighted to hear that you felt well supported during the consultation and that the process was smooth and well organized for you. It means a lot to know that our team could help you feel confident in your decision.
We appreciate your recommendation and wish you all the very best moving forward.
Best regards,
Team European Sperm Bank
Clean rooms
Clean rooms, friendly staff, and a very (!) thorough selection process that provides safety both for the donors and the receivers. At times, it would be desirable to speed up the process a little bit.
3 november 2025
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Thomas
We are always happy to hear from our amazing donors, thank you for making a difference. We could not do it without you!
Best regards,
Team European Sperm Bank
feels like wrongful guidance
I booked a free consultation due to questions about a specific donor and general questions.
I was told that the specific donor I wanted would be unavailable for at least 3-4 months, and therefore guided to find another one. I therefore purchased another donor, but, a few days later the donor in question was available and I therefore also purchased the one I had set my eyes on. Only to find out I couldn't refund the first I had bought, but not intended to use - I felt a bit distraught as to my choice was due to specific guidance and I felt like a had been wrongtold. I'm giving 3 stars, because of quick delivery though and a good website experience.
24 november 2025
Omdöme utan inbjudan
Svar från European Sperm Bank
Dear Heidi
Thank you for your review and for sharing your experience.
We’re sorry to hear that you felt misinformed during your consultation. Availability of specific donors can change quickly due to reservations and purchases, and while we always aim to provide the most accurate guidance based on the information available at the time, we understand that this situation must have felt frustrating.
As your feedback relates to a specific case and purchase, we would very much like the opportunity to look into this further. Please feel free to contact us at info@europeanspermbank.com so we can assist you appropriately.
We appreciate your feedback, and we are glad to hear that you experienced quick delivery and a good website experience.
Best regards,
Team European Sperm Bank
Good help
Good help and kind staff which were helpfull in a difficult situation. It was possible to speak with them in german, made it way mich easier to communicate.
14 februari 2025
Omdöme utan inbjudan
Svar från European Sperm Bank
Thanks for sharing your experience. We are glad that we could be there for you when you needed it.
User-friendly and personal
The portal is very user-friendly, easy to navigate, and allows for easy filtering. The explanations are understood and helpful. The organization is very easy to work with. If you need to reach out to them directly to clarify anything, they are ready to assist you at any time. It offers a personal touch to the process of selecting a donor, thank you!
1 januari 2025
Omdöme utan inbjudan
Svar från European Sperm Bank
Thank you! We are happy that you had a good experience with us.
Very reliable and fast
Very reliable and fast. Customer service is directly available and very helpful.
1 oktober 2025
Omdöme utan inbjudan
Svar från European Sperm Bank
Thank you for your kind review - we are happy that you got the help you needed.
Klarna issues from uk
15 november 2025
Omdöme utan inbjudan
Svar från European Sperm Bank
Thank you for your review. We are sorry to hear you had issues with Klarna - if you still experience problems, please reach out to us at info@europeanspermbank.com. We are here to help.
Really well-done website
The web site it's really well-done. The order phase it's divided in steps and you can easily go for it.
12 november 2025
Omdöme utan inbjudan
Svar från European Sperm Bank
Thank you for your feedback. We are happy that the process went smoothly for you.
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