EuropaFoodXB Omdömen 

440
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I discovered Lotus Plus 1 toilet paper in France and super to find EuropaFood selling it. The best toilet paper ever! More expensive but worth it. It doesn’t disintegrate and you only need to use 1 or... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Se mer

Betygsatt 5 av 5 stjärnor

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't r... Se mer

Betygsatt 2 av 5 stjärnor

I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely sm... Se mer

Företaget har svarat

Företagsinformation

  1. Snabbköp
  2. också i
  3. Italiensk livsmedelsbutik
  4. Leverantör av livsmedelsprodukter
  5. Matvarugrossist
  6. Mejeributik

Skrivet av företaget

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

440 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(440)

51 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Online order


Europa Food, what a find! Have shopped in store and this week received an online order which arrived well packaged and on time.

24 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would have given less starts if I…

I would have given less starts if I could.

16 april 2025
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Alexandros,

We acknowledge your continued dissatisfaction and are sorry to hear that you still feel this way.

As mentioned in our previous communication, we offered to resolve the issue by providing a refund upon return of the items. We're committed to fair and reasonable service, and we're always open to helping resolve any concerns when we are given the opportunity.

However, we kindly remind all customers to engage respectfully. Constructive feedback is always welcome and helps us improve, but repeated negative comments do not support a productive resolution.

If you would like to proceed with the return and refund process, please contact us directly at info@europafoodxb.com.

Kind regards,
The EuropaFoodXB Team

Betygsatt 5 av 5 stjärnor

The giant babybels are exactly that

The giant babybels are exactly that - huge. Great service, arrived on time, would
definitely recommend...Cheaper than most alternatives. Fast delivery

24 mars 2025
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Dominic,

Thank you so much for your lovely review! We're thrilled to hear you were happy with the giant Babybels and our service. It's always great to know that our prices and delivery speed stand out too.

We really appreciate your recommendation and look forward to serving you again soon!

Warm regards,
The EuropaFoodXB Team

Betygsatt 4 av 5 stjärnor

Thanks very much

Thanks very much, my order was delivered on time and it was I expected just the price went up by £10 than the original invoice ? Not sure why?

27 mars 2025
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Sam,

Thank you for your feedback – we’re glad to hear your order arrived on time and met your expectations.

Regarding the price difference, please don’t hesitate to email us at info@europafoodxb.com so we can look into it in more detail and clarify everything for you. We’ll be happy to assist and ensure everything is sorted.

Kind regards,
The EuropaFoodXB Team

Betygsatt 5 av 5 stjärnor

Thank you so much.

Thank you so much.
The Hot Chocolate is delicious.
It was very kind of you to correct the delivery address as it auto corrected wrongly!
The delivery was very swift.
Many thanks,
Sue Reeves

28 februari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great french products and good service.

Great french products and good service. I had an issue login into my account and their customer service was very helpful. The delivery was prompt. The 4 stars are only because of the packaging. I ordered biscuits and they were packed in the same box as my tinned Macedoine, so a few of the biscuits are broken. But I will definitely carry on using the company.

18 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent in all respects

This is, as far as I know, the only supplier of Clement Faugier chestnut puree in glass jars in the UK. The order was despatched promptly via DPD and arrived safely at the collection point. Europafood and DPD both kept me fully informed of progress. Excellent in all respects.

6 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wanted a drink that tasted like Pernod…

Wanted a drink that tasted like Pernod but alcohol free. Found it on this site. Canebiere Pastis alcohol free | 1L.
Was delivered in an extremely strong box with excellent packaging. Masses of chips that I can either dissolve or use in garden compost. Brilliant. Bottles also protected by thick plastic air column bags. Very reasonable price too.

6 februari 2025
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Sally,

Thank you for your kind words! Just to reassure you, we don’t use polystyrene balls—our packing peanuts are made by EcoFlo from corn starch and are 100% compostable.

You can simply dissolve them in water or even add them to your compost if you’d like.

If you’d like to learn more, here’s a link with all the details:
https://greenlightpackaging.com/products/biodegradable-loose-fill/ecoflo/

We hope to have the pleasure of serving you again!

Kind regards,
Europafoodxb Team

Betygsatt 5 av 5 stjärnor

Wanted some French galettes and I…

Wanted some French galettes and I appreciate delivery is going to be high for a small package. I was amazed how well wrapped they were in a very sturdy box, then an insulated bag with ice. The ice was still frozen on delivery. Got exactly what I wanted and considering the care taken for this feel I got a good deal. DPD delivery very efficient. Fully recommend and will use again. Bought two lots of galettes and have individually frozen them in our freezer. The ones we ate were lovely and reminded us of France.

16 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Replaced out of stock item without notification

Ordered an item that turned out to be out of stock - no issue. It was there replaced without my knowledge. When I complained I was told my order had the word sub which means it can be replaced with something else without notification.
I've asked for my entire order to be canceled and that request has been declined. Total waste of time.

28 januari 2025
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear Nick,

We understand that your comment is regarding an order for a seasonal product that is produced at a specific time of the year and is available until stock runs out. Unfortunately, the milk chocolate version has sold out this year.

We previously emailed you to inform you that if you do not wish to receive the milk & dark chocolate version instead, we would gladly reserve it for other customers, as demand for this chocolate is currently very high and supply is limited.

Please review your emails and let us know if we can be of any further assistance.

Best regards,
Europafoodxb Team

Betygsatt 5 av 5 stjärnor

Wide variety of products

Ordered some herbal teas I usually like to enjoy while in France. It was in stock, together with a wide range of French groceries including toiletries. It is a delightful shop to have here if you miss French produce. Postage can be a little pricey but worth it if you order in larger quantities.

10 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All great

All went well, they had in stock the product I was looking for. Delivery time was accurate. Packaging was good. Will buy again

16 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

I've been ordering my favourite French water with Europafood xb for a while now, and the service is great and very reliable.

8 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers - don't buy from them

Update: I wish whoever is in charge was as quick at picking up the phone and answering questions about orders not being delivered as they are at insulting their customers on Trustpilot. I did genuinely never receive the product I ordered and all they find to do is reply here to slander me. What a lovely customer service they have .
Here's my original review for context : Placed an order on the 30th of December, never received it , and never heard from them. The customer service phone number doesn't work and they never reply to messages. Scammers.

30 december 2024
Omdöme utan inbjudan
Logotyp för EuropaFoodXB

Svar från EuropaFoodXB

Dear anonymous UK Client, we are unsure if this review is intended for us. This review looks like a scam to us. We are here waiting for you to speak up if you have any issues. info@europafoodxb.com

Betygsatt 5 av 5 stjärnor

I ve had a couple of orders from Europa…

I ve had a couple of orders from Europa Foods and the Selection and Service have been on the button. So Glad I found them as I can now get my French/Continetal Treats easily. Keep up the Good Work. Happy Xmas

21 december 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer